It would be nice to have more toiletries, such as body cream.

Nice, spacy rooms, very clean, central location, very good breakfast. Loved the free tea and coffee on 24 hour basis!

Stayed in June 2024

This hotel is a diamond. I chose it rather randomly for a two night stay and promptly extended to 3 more nights. The hotel is fun and contemporary: a real gem. Also has a sauna and small fitness room on the top floor. Sauna is by reservation. So solo travelers have the entire place to work out and sauna. The breakfast buffet goes for 4 hours and has everything you could possibly want. Coffee and tea is available free anytime. Staff is wonderful and accommodating. Arok Hotel is a treasure, across the park from the train station and within walking distance of everything I wanted to see and do.

Stayed in June 2024

It rained :(

So lovely- an upgrade & exceptional friendly staff

Stayed in June 2024

Nothing, everything was good

The hotel is very clean and there is high attention on details. Very nice breakfast as well

Stayed in May 2024

Nothing.

Room was lovely, location was close to the station but quiet, staff were very helpful, all day coffee/tea/pastries was great! Would definitely stay here again.

Stayed in May 2024

N/A - i pretty much like everything!

Location is excellent! easy to find right after coming out from the train station!

Stayed in May 2024

Friendly, helpful staff. Close to historic centre. Clean and comfortable. Very handy for the main train station.

Stayed in May 2024

The shower head needs changing

Very good location, Very nice rooms, free coffee in the lobby. They also immediately managed(for a reasonsble fee) to forward my forgitten iPad. Parking house nearby (during weekend they actually only charge per hour, not the flat rate of 25€ for the weekend, so we only paid 20€ for our 15 hour stay

Stayed in May 2024

A superb boutique hotel meters from Strasbourg Central Train Station. Extremely clean, quiet and cozy. The breakfast is very good and the staff is kind and makes you feel special. We will be back again.

Stayed in May 2024

Nothing

Excellent location, staff were excellent. Lovely touch being able to get iced water and fresh coffee and sweets.

Stayed in May 2024

Centrally located. Very clean and staff were excellent. Good breakfast. Enjoyed our stay there.

Stayed in May 2024

The shower without door is terrible idea. Noticeable water damage to door cause the water spays all over the place. Also could not get towel warmer to work.

The breakfast was great, love the location. Great coffee machine making special coffees all day and was free!!

Stayed in May 2024

air con wasn’t strong. had to keep the window open entire night.

Everything. friendly staff, fresh water and coffee at the lobby definitely a bonus.

Stayed in May 2024

Lacking some basic comforts- water, coffee/tea

Location and staff

Stayed in April 2024

Great decor and friendly staff. Excellent location and good breakfast.

Stayed in March 2024

There was nothing I did not like.

It was beautiful! So clean, lovely artwork, great breakfast! Coffee machine available day and night. Reception staff amazing… thankyou Thomas for your help!

Stayed in April 2024

Temperature control in the room. Lack of kettle or coffee maker.

We had a fifth floor room facing the station. The hotel was very clean. The wifi was strong. I liked the layout for a 16m room. It made a good use of the space to separate the shower and sink room from the toilet room. I loved the rain shower. The room was over-warm, but due to the central cooling system not yet turned on for the summer season, we could not control that. The desk person was very apologetic about it. The location was perfect for train travel and just a few minutes walk right into the historic center. Some good restaurants nearby.

Stayed in April 2024

The wifi often took many minutes before connecting.

The staff are extremely courteous and helpful.

Stayed in April 2024

The underpowered air conditioner forced us to keep the window to the street/station area open on the hottest days, which was very noisy until late in the evening. It didn't bother us at night, but by the third evening, it didn't seem to be a problem anymore. Breakfast was not up to our taste. We had breakfast in the Boulangerie/Pâtisserie next door.

It is a very cozy, nicely designed hotel in the city center near the Railway Station. It offers discounted parking and the possibility of unloading/loading luggage at the hotel. Not very big but thoughtfully and tastefully decorated rooms, very clean and tidy - cleaning is done daily. Very good soundproofing on both walls and windows. Very attentive and friendly service.

Stayed in April 2024

Stairs in the hallway. Only three but steep.

Room was upgraded so the size was comfortable. Hotel is not too small not too big. Tea available any time. Friendly staff. Great location.

Stayed in April 2024

Location, staff friendliness and professionalism, clean room, comfy bed and very pleasant. The breakfast ist also good.

Stayed in April 2024

central, easily delicious breakfast

Stayed in March 2024

I always prefer to have a kettle in my room, though in this case the coffee machine in the lobby was also convenient.

The staff were very accommodating and pleasant. Room had a small balcony and view, and location was very convenient. Nice bedding as well.

Stayed in March 2024

Nothing

Everything was perfect. Can't praise this hotel enough.

Stayed in March 2024