41-54 Buckingham Gate, Westminster Borough, London, SW1E 6AF, United Kingdom
#186 of 1,009 hotels in London
Guests' ChoiceBased on 3951 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.2
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 2 June 2024
Gary
United KingdomSlow Check In and breakfast too busy
Customer Service
Stayed in June 2024
Reviewed: 1 June 2024
Carol
United StatesMy first room was not right for my age. They kindly gave me a better one.
The staff are the kindest people. Sweet, gentle, eager to please a quest. It matters. I felt cared for.
Stayed in May 2024
Reviewed: 30 May 2024
Elmer
TurkeyLocation, restaurant, comfortable room and bed. Friendly staff
Stayed in May 2024
Reviewed: 29 May 2024
Marina
United KingdomNothing
Fantastic stay at the Taj Hotel staff room was superb. Looking forward to staying again soon.
Stayed in May 2024
Reviewed: 28 May 2024
Hywel
United KingdomNothing
Great location, very attentive staff…..nothing was too much trouble for every one we came into contact
Stayed in May 2024
Reviewed: 28 May 2024
Paul
United StatesThere was nothing we didn't like.
Breakfast was amazing, restaurant was amazing, location in city was amazing
Stayed in May 2024
Reviewed: 28 May 2024
Jacqueline
United KingdomOverpriced breakfast and having to wait for a table for breakfast
Great location, beautiful suite, friendly staff and very clean
Stayed in May 2024
Reviewed: 27 May 2024
Lucy
United KingdomThe only thing was that the reception let someone skip the queue on checkout which we had been standing in for 20 minutes but otherwise all great.
They upgraded us as it was our wedding night which was lovely. The breakfast was delicious - so much food and different types of food so there are options for everyone.
Stayed in May 2024
Reviewed: 27 May 2024
Jim
United KingdomBeautiful building in such a great location
Very convenient for Chelsea, Pimlico, Royal parks and getting into central London
Stayed in May 2024
Reviewed: 26 May 2024
Amandeep
United KingdomNothing everything was beautiful
Absolutely beautiful hotel and attentive staff. Who go above and beyond
Stayed in May 2024
Reviewed: 26 May 2024
Sajiv
IndiaOnly 1 lift as the other is under maintenance. Waiting time is high. Response to telephone calls not too prompt.
Excellent restaurants
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomNothing
The courtyard and the closeness of the restaurants.
Stayed in May 2024
Reviewed: 22 May 2024
Alan
United KingdomService was very slow although friendly enough, breakfast was good but I ended up getting my breakfast 20 minutes after my wife, and I had to ask twice. We had to leave 7am for flight, booked a take away breakfast to find it was not ready
friendly, clean great area
Stayed in May 2024
Reviewed: 21 May 2024
Jamie
BelgiumBreakfast starts at 7am only
Excellent location and very friendly, attentive staff
Stayed in May 2024
Reviewed: 20 May 2024
Julie
United KingdomWe were upgraded to a junior suite with very comfy queen beds. Loved the architecture!
Stayed in May 2024
Reviewed: 20 May 2024
Nina
ArmeniaExcellent location, helpful staff, clean!
Stayed in May 2024
Reviewed: 19 May 2024
Lokmanya
NepalExcellent service n staff are nice n helpful.
Stayed in May 2024
Reviewed: 18 May 2024
Brinley
United KingdomNothing
Staff so very lovely, polite, helpful great location.
Stayed in May 2024
Reviewed: 18 May 2024
Naila
United KingdomQue for breakfast
Nice setting
Stayed in May 2024
Reviewed: 16 May 2024
Jonathan
United KingdomOnly 1 working lift so long queues
Great location with limited parking outside.
Stayed in May 2024
Reviewed: 16 May 2024
Enrico
ItalyNothing.
Gorgeous Indian/British breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Sharon
CanadaRan out of toilet paper!! Housekeeping did not take note of little detsils
Location & staff
Stayed in May 2024
Reviewed: 15 May 2024
Ryan
United KingdomAbsolutely fantastic the bed the food the staff the spa every thing was sensational
Stayed in May 2024
Reviewed: 15 May 2024
Aminah
United KingdomCan’t fault it!
Exceptional views and service from all staff members. We felt so welcomed and our needs were fully met.
Stayed in May 2024
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