Dane Road, Newquay, TR7 1EN, United Kingdom
#22 of 42 hotels in Newquay
Guests' ChoiceBased on 1481 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
9.2
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 2 May 2024
Fiona
United KingdomThe lift was broken but we were put on a lower room upgraded for free !! Outside is tired
The inside of the hotel is beautiful love some off the black and white interior
Stayed in May 2024
Reviewed: 30 April 2024
Lisa
AustraliaBalcony was unable to be opened & used as safety rail broken.
Comfortable & convenient. Great views, best sunset photo shots from the window.
Stayed in April 2024
Reviewed: 28 April 2024
Shaun
United KingdomWe had a balcony property. Rotten and very unclean. Rotten wood and disgusting chairs for the balcony.
Lovely inside the property, needs work outside.
Stayed in April 2024
Reviewed: 28 April 2024
Mark
United KingdomLift out of service , things were cut back on , compared to other stays , no heating in room , breakfast had less choice , dirty windows , old spills that had never been cleaned,
Location , great hotel with fantastic history
Stayed in April 2024
Reviewed: 28 April 2024
April
United KingdomThe only problem lift is not working as the building is so old a part is hard to get for lift
Beautiful view of the sea from our windown
Stayed in April 2024
Reviewed: 27 April 2024
Matthew
United KingdomNothing
Great location with incredible sea views from our room. Very clean and excellent facilities. Room was very comfortable and so quiet. Breakfast was cooked fresh, piping hot and very tasty. Would definitely recommend
Stayed in April 2024
Reviewed: 27 April 2024
Chris
United Kingdomlifts out of order but we were informed after booking! heating was off in room and bathroom towel rail didnt come on,if you havnt a car its at the top of a very sterp hill
room wonderful veiw comfy beds ,, excellent breakfast
Stayed in April 2024
Reviewed: 26 April 2024
Carmen
United KingdomLift not working we was on top floor so 77 steps up and 77 steps down we was told breakfast was from 6am got down at 6.30 am and closed till 8am! So we left without having breakfast that’s all part of the stay for us.
Lovely hotel, great location,clean,happy lovely helpful staff, restaurant nice, free parking ,walking distance to town. Nice coastal walk also weather was kind will definitely stay again
Stayed in March 2024
Reviewed: 26 April 2024
Anthony
United KingdomNothing
At breakfast you were shown to your seat with a view of the sea and the staff were courteous and ensured that you had everything you needed. The starter was self service but the main breakfast meal was ordered and brought to your table which was excellent.
Stayed in March 2024
Reviewed: 25 April 2024
Alice
United KingdomWe got unexpectedly upgraded to a suite and loved it!
Stayed in April 2024
Reviewed: 24 April 2024
Roger
United KingdomNothing really with the lift out didn’t help
Breakfast very nice I think as u know the hotel needs a bit of a uplift
Stayed in April 2024
Reviewed: 23 April 2024
Anne
IrelandLift was out of order. Our room was on the top floor (3rd). Unfortunately, due to the scale of the hotel (appreciated initially), it translated into lugging bags up and down a LOT of stairs. Hotel needs a refresh…external paintwork and chandelier repairs at a minimum.
Scale of the place. Nice high ceilings and plenty of space in the bar, restaurant and public areas. Staff very friendly and obliging. On-site parking. Lovely view from our room. Dinner was delicious. No opportunity to sample breakfast as had an early flight to catch.
Stayed in April 2024
Reviewed: 23 April 2024
Natasha
United Kingdomlift still was not working with a sign saying a maintenance man was coming “today” everyday and reviews were saying the same thing month previous.
amazing location although the winds on the headland were crazy. although the outside of the hotel could do with some TLC, the inside was beautiful and got such a good deal on the room which was massive!
Stayed in April 2024
Reviewed: 23 April 2024
Sally
United KingdomThere were just a few things that were a bit off. Restaurant menu wasn't great. We were the only people in the restaurant and we were left so long we left without a dessert.
Breakfast excellent.
Stayed in April 2024
Reviewed: 23 April 2024
John
United KingdomAmazing sea veiw, great location
Stayed in April 2024
Reviewed: 23 April 2024
Julie
United KingdomHaving a balcony and not being able to use it. Steam room out of action. Jacuzzi jets not produceing power with no instructions. Lift not working. Toilet rim not clean Shower knobs hard to operate as if part missing.
Bedroom views, Breakfast, location, Hotel Decor, Friendly helpful staff Clean bedding and towels. Clean hotel Bedroom Tea coffee facilities
Stayed in April 2024
Reviewed: 22 April 2024
Veritywinser
United KingdomThe tatty room curtain backs coming apart.. the top of the curtain is falling down....coffee stains all over the table... coffee stains on the stairs on the outside The door card stopped working 4 times witch would have be OK but the lift was not working and being on the top floor memt alot of up and down thwy needed to have someone at the top no way of contacting reception as bizzer was broken it needs to be cleaner....
Amazing views staff welcoming and friendly
Stayed in April 2024
Reviewed: 21 April 2024
Peter
United KingdomA lovely hotel, breakfast was very good and the staff friendly and approachable
Stayed in April 2024
Reviewed: 20 April 2024
Wendy
United KingdomCleaning was not very good. Not much choice on the evening menu, quite pricey and same menu every night.
Loved the sea views from the hotel and especially in our room. Staff very helpful and friendly, nice warm room and cosy, good breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Bethan
United KingdomThe hotel is tired, pulling up we were nervous but inside it was lovely, the rooms are tired too. The hotel has bars and event space which just isn’t used. Needs some money and care thrown at it but great value for money. The car park is tight too. In the night, there were silverfish in the bathroom which was a shame as it was clean. The hotel wasn’t unclean, just tired. The lift was out of order but this didn’t impact our stay and we were notified before we arrived.
Location and views are brilliant! Once inside the hotel, it’s lovely, quite grand and it wasn’t busy. We had a twin room which was large with high ceilings and coastal views. The hotel has SO much potential, just a shame to see it not being looked after.
Stayed in April 2024
Reviewed: 20 April 2024
Kathleen
United KingdomLift wasn't working. Some areas not so clean.
Very good breakfast. Brilliant views.
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
United KingdomThat couldn’t get it the jacuzzi as there was a family in the for 2 hours
The view and room
Stayed in April 2024
Reviewed: 17 April 2024
Sharon
United KingdomThe outside looks a little run down, but I recognise that it is very exposed to the elements and so would have to have constant attention to look good
Location
Stayed in April 2024
Reviewed: 16 April 2024
Peter
United KingdomNo blue badge parking
V helpful reception staff.
Stayed in April 2024
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