Really friendly reception staff. No coffee/tea-making facility in room, but could make in reception and take up. Also happy for us to leave luggage in reception.

Stayed in May 2024

rooms too small with parquets 🥲😔

very good location

Stayed in June 2024

There is no lift . The stairs are a death trap . If you have heavy luggage or early I wouldn’t suggest staying here as the stairs are almost impossible to get up

Great location! Clean

Stayed in May 2024

the reception staff is very kind and helpful.

Stayed in May 2024

The room was very small for a family of 4 and the fact that there was no breakfast was a problem.

The staff was kind and helpful. The location was very close to the metro, train and bus station. The area is very green and quiet.

Stayed in May 2024

Despite numerous requests I still haven't received my VAT receipt

Stayed in May 2024

It was a bit noisy through the night

Clean, friendly staff

Stayed in May 2024

Mold in bathroom, no soap for sink, broken light switch, non-functioning safe.

Easy walking distance to Paddington Station, parks, restaurants

Stayed in May 2024

Bathroom very tiny.

Room comfy and clean.

Stayed in May 2024

Really, everything was fine. It ain't fancy, but it's clean enough, & great location.

Great location, people friendly & welcoming. The price was right, too. Like most of what's in the area, it's an old building, & facilities are basic. However, basic room + right place + right price = sometimes exactly what you need.

Stayed in May 2024

The bathroom was really interesting and the bunk bed / it was a quirky room but we needed it for the night and it did the job great .

Stayed in April 2024

No teakettle on room

Location. Luggage storage. Clean.

Stayed in March 2024

Internet connection was bad and even my own phone’s data didn’t worked very well . We were at the first floor room

It was so close to underground and it had the best staff that they helped us with everything we needed that even they didn’t have to do it

Stayed in April 2024

If you have trouble with noise, make sure to have earplugs with you. It can be very noisy.

The location is excellent, right next to Paddington station. That makes it worth staying. They are small spaces but I knew this when booking. Overall, it felt very safe.

Stayed in May 2024

The wifi did not work nor my own wifi as the position of the room is underground. The hotel staff did not provide a welcome drink, such as no mineral water

It closes with the Paddington tube and the staff are kind enough to wait for us until 11 pm and we can store our luggage for a while, even though our stay was over.

Stayed in May 2024

The room was too small for 3 people, so we were bumping onto each other. Not enough pillows as one provided for each of us was very flat, so had to use our clothing to boost up.

On the arrival we were able to leave our bags with the lobby staff and went on exploring the City. Quiet room and we slept good.

Stayed in May 2024

Lacked basic amenities such as a microwave and the key card would sometimes stop working

Very close to the train

Stayed in May 2024

Cold in the room, old furniture, minimal cleanliness...

Location is the best!

Stayed in May 2024

Outdated and could hear other residents snoring

Great locations close to Paddington station. Basic room, made up for by friendly staff.

Stayed in April 2024

A bathroom needs a bit more cleaning-there are mold dots.

The hotel is in a good location - just a 5 min walk from Paddington station. The room is approx 10m2 (so a bit bigger than you see at booking). It has old furniture but for short stay is sufficient.

Stayed in May 2024

Room was a bit cold.

Location, price.

Stayed in April 2024

We booked a small double room, thinking this just referred to the size of the room, not the bed. However, the bed we had was tiny! I'm not sure if it was a king single or something custom but it was definitely not a double bed, and the mattress was not flat, but on a lean to one side. My partner and i had a terrible nights sleep the first night but thankfully after speaking to reception they were able to move us to another room for the second night which had a full double and we had a great sleep. I wish it was made clear when booking about the bed size, as our booking said 'small double room' but listed a double bed as our bed size. Overall happy with our stay after the room change.

Location was great in Paddington and staff were super nice. It's nothing flash but will do the job if you're in London for a night or two and don't want to spend too much. The rooms were clean and in fine condition.

Stayed in April 2024

The hotel may be basic and showing its age, but I expected that given the price point, so I don't have any major criticisms. The only downside was the absence of coffee facilities in the room.

I'd definitely highlight the exceptional value I got with the hotel's pricing and its unbeatable location. The affordability coupled with such a prime spot made this booking a real winner.

Stayed in April 2024

Very tiny rooms even for family room

Clean number Kind personal

Stayed in April 2024