Fairfax Street, Cathedral Square, Coventry, CV1 5RP, United Kingdom
#25 of 27 hotels in Coventry
Guests' ChoiceBased on 5820 hotel reviews
5.6Cleanliness
6.3
Comfort
6.3
Location
8.0
Facilities
5.8
Staff
6.8
Value for money
6.6
Free WiFi
9.2
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End of dialog contentReviewed: 9 June 2024
Mimi
United KingdomWhen I booked I thought I would be able to get free wifi in my room but on arrival was told that free wifi was only available in the lower basement floors (I believe the dinning room was down there). I thought the description of was rather misleading. I did complain but the staff said they couldnt control the facilities being advertised. I said I was surprised they didnt check as they ultimately received the hotel fee. Also I was told if I wanted to get wifi in my room it would cost me £7 which I thought was a lot for a one night stay.
Great central location in the middle of Coventry and next to bus station. Hotel quite dated and old fashioned. Bed & pillows not very comfortable
Stayed in June 2024
Reviewed: 9 June 2024
Anil
United KingdomParking far away, & too expensive
Location
Stayed in June 2024
Reviewed: 9 June 2024
James
United KingdomTv was very small, outdated hotel needs a facelift
Room was clean
Stayed in May 2024
Reviewed: 8 June 2024
Catherine
United KingdomNo information on dining or breakfast on arrival ..no housekeeping unless requested which we also were not inform on.room very cold too and did complain but no heater was left up
Location
Stayed in June 2024
Reviewed: 8 June 2024
Ian
United KingdomConfusion over asking us both for ID on check in. That's not what the e mail said, it just referred to ID required to match payment card. Needs clarifying better. 3 issues with bathroom, toilet flush handle loose, light over mirror loose and small amount of mould on ceiling above shower.
Room was clean and quiet.
Stayed in June 2024
Reviewed: 7 June 2024
Konrad
United KingdomDream would be easier without the fire alarm beeping between 1 am and 1.40 am. Paid parking is not far away but it could be a problem with a heavy luggage.
Perfect location, much better than average marking & evaluation, big rooms, quite despite of the city traffic, bar 7 restaurant downstairs. Polite service.
Stayed in May 2024
Reviewed: 3 June 2024
Stuart
United KingdomThe room was quite dated and could do with a good spring clean the sides of the bed and radiators needed wiping down
The Britannia hotel is very well located
Stayed in June 2024
Reviewed: 3 June 2024
Angela
ItalyBut was very disapointed when told by staff that I could not buy a bottle of water in the hotel, no bar even. And to go out and find a shop nearby to buy water.
The room was very good bed very comforable. But was very disapointed when told by staff that I could not buy a bottle of water in the hotel, no bar even. And to go out and find a shop nearby to buy water.
Stayed in June 2024
Reviewed: 1 June 2024
Nicholas
United KingdomOutdated need a revamping
Nothing
Stayed in May 2024
Reviewed: 30 May 2024
Boadiwaa
United KingdomThe place was too cold.
Location
Stayed in May 2024
Reviewed: 28 May 2024
Sameed
United KingdomEverything was okay.
The location was perfect. Close to the city centre
Stayed in May 2024
Reviewed: 26 May 2024
Linch
United KingdomParking
Stayed in April 2024
Reviewed: 25 May 2024
Gaynor
United KingdomThe bed was VERY hard.
The location was excellent. It was very clean.
Stayed in May 2024
Reviewed: 23 May 2024
Andree
United Kingdomno wifi access in the room
Stayed in May 2024
Reviewed: 23 May 2024
Alexandru
United KingdomBroken shower gel or empty ,small leak on wc
Stayed in May 2024
Reviewed: 21 May 2024
Marc
United KingdomOn the website/hotel information when booking it mentioned free parking. This is not the case & the car park is not on site, but a walk away. Although it's worth noting that you can park right outside to unload & check in. It also states free Wi-Fi but this only applies in the reception area & not the rooms...!
Right in the centre, next to the Cathedral & bus station. Very spacious room & a small fridge was a real bonus. The decor was a little tired but not an issue. Very helpful staff... but take note, you must provide photo ID otherwise you won't be permitted to stay!
Stayed in April 2024
Reviewed: 21 May 2024
Kieron
United KingdomStaff on check in was not there best as only one of us had id and beds where like concrete
Room was big and good location
Stayed in May 2024
Reviewed: 21 May 2024
Itohan
United KingdomN/A
N/A
Stayed in April 2024
Reviewed: 20 May 2024
Nana
United KingdomSome of the staff are nice, there’s no parking available Eventhough it says there is, there were hairs in the bath and the mattress was so uncomfortable
. It is value for money and convenient location
Stayed in May 2024
Reviewed: 13 May 2024
La-phia
United KingdomNo cleaner to tidy up the room when leaving to come back. You have to request upon arrival which is what I didn’t like. Key card was giving problem to enter into the room. Bathroom didn’t have a mat
Room was clean and tidy upon arrival.
Stayed in May 2024
Reviewed: 6 May 2024
Dave
United KingdomIt is definitely tired but the rooms were clean, the 3 nights we stayed the bar was closed
Breakfast was good
Stayed in April 2024
Reviewed: 6 May 2024
Linda
United KingdomIt was very noisy. Got woken up by fire alarm going off 3 times. Had children in a room opposite me 13_16 with no adult kept me up half of the night.
Staff were helpful and nice.
Stayed in May 2024
Reviewed: 6 May 2024
Gloria
United KingdomStaff were rude ; check in staff rude , hotel manager scruffy , security staff every where whom I believe attempted to be intimidating. It felt more like a prison than a hotel. Will not be using again. Only stayed for a night out in Coventry with friends.
It was adequate
Stayed in May 2024
Reviewed: 2 May 2024
Tom
United Kingdomno bar facilities when I arrived
friendly and helpful reception giving a good check-in facility. The room was large and comfy on the 3rd floor but lifts available,
Stayed in May 2024
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