Cliff Road, Newquay, TR7 2NE, United Kingdom
#27 of 47 hotels in Newquay
Guests' ChoiceBased on 2377 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.9
Staff
8.8
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 1 June 2024
Carl_jensen
United KingdomCreaks and groans from man old building but not much you can do about that. Great views make up for it!
I booked this place for Aussie in-laws looking to visit to Cornwall. They said it was quite an old building so people walking around at night was a bit noisy. The views from the dining area were excellent. A great spot to explore Cornwall and surrounding areas.
Stayed in May 2024
Reviewed: 31 May 2024
Betsy
United KingdomSea views lovely breakfast
Stayed in May 2024
Reviewed: 29 May 2024
Achim
United KingdomRooms were old decor. Few room windows opened above garbage bins making the room smelly. Corridors and doors were quite old looking.
Location Breakfast options are great.
Stayed in May 2024
Reviewed: 27 May 2024
John
United KingdomThe hotel.was dated apart from our room. The corridors were narrow and dated, and a bit of a maze to get to our room on the 2nd floor. ( Not good if you have mobility issues) Woodchip wallpaper in the corridor?! Took the lift to the 2nd floor and still had a trek through lots of doors and up and down lots of stairs. Mind boggling!! No phone in room to call reception. Garden area could have been doing with the grass getting cut, quite dangerous when walking with drinks as it was a trip hazard.
The room had a fantastic view. Room was comfy. Housekeeping were very accommodating.
Stayed in May 2024
Reviewed: 27 May 2024
Sophie
United KingdomThere was a really loud noise in our room coming from the radiator at around midnight that kept us awake for a bit - we were worried it was going to keep us up all night, but thankfully it stopped. So nothing to complain about! We had a good time.
Staff were very friendly, the room was nice and clean (bigger than expected) and breakfast was worth it just for the view. Only stayed for 1 night as a pit stop and we were satisfied with what we received.
Stayed in May 2024
Reviewed: 26 May 2024
Robert
United KingdomNoise from the road and the shop across the way was ongoing at 10pm but reduced later. View from the window over a very tatty building.
Parking was reserved for us. Rooms clean and linen wonderful. We ate in the restaurant and a table by the window overlooking the sea was reserved for us.
Stayed in May 2024
Reviewed: 25 May 2024
Dianne
New ZealandHotel very tired need a bit of TLC
Great location.. pleased we booked parking. Staff very helpful
Stayed in May 2024
Reviewed: 24 May 2024
Sarah
United KingdomTv didnt work No parking
Stayed in May 2024
Reviewed: 24 May 2024
Jayne
United KingdomNothing
Friendly staff cannot do enough to help. Excellent food and service Room was clean and homely and lovely to see a hotel that is dog friendly
Stayed in May 2024
Reviewed: 23 May 2024
Julie
AustraliaNothing really
The lift. The meals were nice and the staff were great.
Stayed in May 2024
Reviewed: 23 May 2024
Hannon
IrelandThe rules and regulations were ridiculous, silly and irritating. Not from the hotel management or staff but apparently the owners of the hotel a brewery. For example the rigidity in relation to the menu. The lunch menu runs from 11am to 5pm and one can order a baked potato from that menu, but if one wants to order a baked potato with the evening meal, it's not an option because it's not on the evening menu, the options are chips or fries. Surely there could be some leeway. If you try to request the starter as a main course, common in other establishments, it's not allowed, one has to order 2 starters which are served on 2 separate plates, totally ridiculous. You have to go to the bar to order your meals, a table server would be a nicer option.
Location, comfortable beds, power of water supply, lovely comfortable rooms, the cleanliness of the rooms and the hotel in general. The friendliness of the staff and the effort they put in. Very helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Alex
United KingdomThe economy room is small, with no air con and a side view of the neighbourhood.
The hotel location is magnificent. The view from the hotel bar/restaurant overlooks the sea.
Stayed in May 2024
Reviewed: 19 May 2024
Daniel
United KingdomThe floors were very creaky both in the room and out in the corridor.
Absolutely loved our stay! The room was lovely with a comfortable bed and the view was amazing. The parking space was ready when we arrived which was handy.
Stayed in May 2024
Reviewed: 19 May 2024
Ria
IrelandHotel and rooms in general could do with a revamp. We were hoping for a sea view from our bedroom which we didn't get, however all the rooms beside us had an amazing view so we were very disappointed.
Staff were amazing! All so friendly and couldn't do enough for us. Beautiful backdrop with a lovely beach setting. Everything was extremely clean. Food was good and reasonable.
Stayed in May 2024
Reviewed: 19 May 2024
Linda
AustraliaNothing
The position of the hotel was great. The staff were wonderful especially the manager who was very helpful.
Stayed in May 2024
Reviewed: 18 May 2024
Patrick
United KingdomStaff very helpfull plenty room and good food
Stayed in May 2024
Reviewed: 18 May 2024
Anthony
United KingdomIf you wanted anything cooked for breakfast it they took a long time for it to be ready had to ask a few times where it was
Room clean and tidy every day Nice location view from bar was great
Stayed in May 2024
Reviewed: 17 May 2024
David
United KingdomScruffy bedroom. More poor quality b&b than hotel. Corridors and staircases had peeling paint and plaster hanging from ceilings. Needs some tlc.
Great location. Great staff. Really good breakfast selection. Large room. Comfy bed. Fluffy towels.
Stayed in May 2024
Reviewed: 17 May 2024
Sue
United KingdomRoom located too far from reception to carry all my luggage, initial ‘cabbage’ smell in the room (cured by opening the window) and a wardrobe door that I had to prop a chair against, bright blue towel rail light when off, next to the bed (put a sock over it at night!)
sea view room, comfortable understated decor, friendly staff
Stayed in May 2024
Reviewed: 16 May 2024
Andrea
SpainThe kettle was burnt and dirty. I couldn't use it.
The location is very good and the staff very charming.
Stayed in May 2024
Reviewed: 16 May 2024
Simon
United KingdomBed was really soft, and the building would benefit from a refurb both inside and out.
The location is stunning, and the staff were all very friendly and helpful. Menu was good with a variety of pub grub, which was very tasty and was always hot!
Stayed in May 2024
Reviewed: 13 May 2024
Richie
United KingdomHotel was was a little dated and the room was a little warm.
The Location is second to none, the beach is at the back door! The staff were so good, really couldn't do anymore to help us. highly recommend the breakfast!
Stayed in May 2024
Reviewed: 11 May 2024
Carole
United KingdomThe bed was in need of a new mattress !
Very helpful and friendly Staff. Great breakfast. The hotel is a bit dated and in need of decorating but otherwise clean and comfortable.
Stayed in May 2024
Reviewed: 11 May 2024
Mark
United KingdomView was not very good
Stayed in May 2024
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