Snowdonia National Park, Betws-y-coed, LL24 0AB, United Kingdom
#11 of 13 hotels in Betws-y-coed
Guests' ChoiceBased on 1957 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 10 June 2024
Carly
United KingdomMattresses were a little firm and due to it being an old house you could hear all the other guests talking or coughing in their rooms which woke us up and you could also hear the plumbing works whenever someone else turned a tap on.
Great location, room was clean and staff were really friendly, the bar and restaurant were also both lovely.
Stayed in June 2024
Reviewed: 7 June 2024
Paul
United KingdomDid not like we were not able to open windows properly as had very tight window restrictors. Would like option of blackout blinds/curtains. Parking was very restricted first come first served.
Location was good, room was big and decor throughout was beautiful and clean.
Stayed in June 2024
Reviewed: 6 June 2024
Will
United KingdomGood location, lovely food.
Stayed in June 2024
Reviewed: 6 June 2024
Broucke
United KingdomThe bar was expensive.
Clean, friendly staff and great location.
Stayed in June 2024
Reviewed: 6 June 2024
Scot
United StatesBeds were uncomfortable. For the price of the room I’d expect a better bed.
Great location, lively bar downstairs.
Stayed in May 2024
Reviewed: 6 June 2024
David
United KingdomClean comfortable room excellent breakfast and location.
Stayed in May 2024
Reviewed: 3 June 2024
Liz
United KingdomThe breakfast needed more imagination for the price but this was probably swayed by the passive aggressive staff member in charge of breakfast whilst we stayed.
Fabulous location. Hotel was gorgeous and majority of staff were welcoming and friendly.
Stayed in June 2024
Reviewed: 2 June 2024
Colleen
United KingdomWe had been out for the day and on arrival back to our room in the evening our door had been left wide open by the cleaning staff
The hotel was clean and in a nice location
Stayed in May 2024
Reviewed: 2 June 2024
Angela
United KingdomSmallish room and bed but comfortable
Clean room, good bathroom, great decor in bar and restaurant, very accommodating staff, friendly and helpful. Great food and good service
Stayed in June 2024
Reviewed: 29 May 2024
Rob
United KingdomNo issues
Room size was brilliant, good shower and comfy bed.
Stayed in May 2024
Reviewed: 28 May 2024
Tamme
United StatesExcellent location and friendly staff!
Stayed in April 2024
Reviewed: 26 May 2024
Christine
Canadanothing
Great location, restaurant and food. Friendly, helpful staff.
Stayed in May 2024
Reviewed: 24 May 2024
Kathleen
United KingdomIn the center very clean
Clean staff were very helpful
Stayed in May 2024
Reviewed: 22 May 2024
Abi
United KingdomDouble bed was two twins pushed together. The mattresses were quite soft & sloped from where they met to the edge. Wasn't very comfortable. The hotel's car park is tiny and no spaces were available during our stay. But the main car park in the village was just over the road and it only cost £1 per car to park there overnight (6pm to 8am).
Staff were very helpful. Came to clean the bathroom when we found wee on the toilet seat and head hairs in the sink. Also helped my other half set up a birthday surprise for me. Hotel was in a great location in the village and for exploring the area.
Stayed in May 2024
Reviewed: 20 May 2024
Antony
United KingdomRoom was slightly cold.
Friendly staff, great location and good food.
Stayed in May 2024
Reviewed: 14 May 2024
Diane
United KingdomVery little engagement with staff, polite more than friendly and certainly didn’t have a warmth when checking in. Young girl on reception did her job as did bar staff but certainly not with a smile. Breakfast was good but my daughter only wanted a bowl of cereal but we were told ‘fine but still one price of £12.99’!! Didn’t find staff accommodating on a couple of occasions. Jude in the restaurant was fab. Helpful funny and so friendly she perhaps should do some training!!
Beautiful hotel - modern and tasteful. Room was just a standard double but beautifully decorated and very clean. Bar area stunning and comfortable. Breakfast was very reasonable and cooked beautifully.
Stayed in May 2024
Reviewed: 14 May 2024
Tomas
United KingdomWe absolutely loved the location and value for the money. Pet friendly was a bonus too.
Stayed in May 2024
Reviewed: 13 May 2024
Nick
United KingdomClean, modern and comfortable.
Nice hotel in a good location.
Stayed in May 2024
Reviewed: 12 May 2024
Rutherford
United KingdomJust a thought for water bottles to be available.
We had excellent service and support on arrival especially in offering to help with transport to a wedding. The room was a good size, had clean facilities and access to tea/coffee. Very quiet and peaceful.
Stayed in April 2024
Reviewed: 11 May 2024
Chris
United KingdomEverything shuts before 10 in the village and there's no residents bar
Everyone very friendly
Stayed in May 2024
Reviewed: 7 May 2024
Lyndsey
United KingdomA fridge in the room would be beneficial Wider ranger menu would be good
Location is perfect Bed really comfortable Room immaculate Staff friendly
Stayed in May 2024
Reviewed: 7 May 2024
Jan
United KingdomOff street parking as hotel car park small and always full
Good location for sightseeing in the surrounding area. Comfortable room.
Stayed in May 2024
Reviewed: 7 May 2024
Holly
United KingdomThe beds needed new mattress as could feel the springs in our backs
Great location staff friendly and nice and decorated nicely. Excellent breakfast selection.
Stayed in May 2024
Reviewed: 7 May 2024
Elliot
United KingdomGreat little hotel which is very much occupied by the hiking community. Good bar and restaurant. Great location
Stayed in March 2024
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