James Street, Liverpool, L2 7PQ, United Kingdom
#61 of 106 hotels in Liverpool
Guests' ChoiceBased on 4909 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
7.8
Staff
8.9
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 2 June 2024
Mandy
United KingdomOnly thing I didn't like was no air conditioning it was getting fixed and cudnt open window but dey did leave fans in room wudnt put me of going bk to b honest
Location was perfect close 2 everything dere was a tube station rite beside us buses were brilliant like every 15 mins bus stop rite outside docks just a couple of mins away aswell
Stayed in June 2024
Reviewed: 1 June 2024
Lauren
United KingdomThe bathroom needed a better clean, the bath took a long time to drain due to the plug being blocked and the taps and seal around the bath was mouldy. The ac was broken as well and as the windows didn’t open the room got very hot, the hotel provided fans but it was still very very hot.
In a very good location and the staff were very friendly and helpful!
Stayed in June 2024
Reviewed: 1 June 2024
Louise
United KingdomRoom service phone was out of action
The location was fabulous, staff was amazing , clean spacious rooms but no aircon luckily they provided fans
Stayed in May 2024
Reviewed: 31 May 2024
Lee
United KingdomTv kept pixelating so couldn't watch it
Clean functional rooms, location to the city attractions.
Stayed in May 2024
Reviewed: 28 May 2024
David
United KingdomMinor gripe but Netflix, BBC Iplayer etc in the room didn't work.
The very comfortable beds, the power shower and the friendly attentive staff. The location was excellent too, opposite the iconic Three Grace's and Albert Docks and a 10 minute walk to Liverpool Central/Lime Street.
Stayed in May 2024
Reviewed: 28 May 2024
Louise
United KingdomThe air con was out of action it was very stuffy in the room but they did provide fans which was good , the phone also wasn’t working for room service and the pillows were uncomfortable in the beds
The location was fabulous, everything close by , nice clean rooms
Stayed in May 2024
Reviewed: 27 May 2024
Neil
United KingdomDirty carpets used dishes in the halls people smoking dope at the entrance wife didn't feel safe to come down on her home
Location room size
Stayed in May 2024
Reviewed: 24 May 2024
Jann
United KingdomCould do with an extra 2 teabags and some sugar. Maybe some tumblers or glasses as well.
Great central location. Staff happy to store our bags before and after check in/check out. Good sized room, clean facilities
Stayed in May 2024
Reviewed: 13 May 2024
Yemi
United KingdomRubbish along the corridor from some rooms and left near the door.
Staff provided me with more milk on request
Stayed in May 2024
Reviewed: 5 May 2024
Mohamed
AlgeriaAll
Stayed in May 2024
Reviewed: 4 May 2024
Rizwaan
United KingdomNothing of particular note.
Great location, within a few minutes walk of the Docks, Liverpool One etc. The room was spacious, clean and comfortable.
Stayed in May 2024
Reviewed: 4 May 2024
Moore
Isle of ManNo breakfast offered. It's a shame. As a chef myself I think you are missing out on creating more revenue for the business
Stayed in April 2024
Reviewed: 30 April 2024
Morgan
United KingdomYou get what you pay for, the room cost us £45 - the tv had no signal and there was an earring back from a previous guest on the floor, but the hotel was in a good location and the bed was nice.
Location, comfort, friendly staff
Stayed in April 2024
Reviewed: 30 April 2024
Megan
New ZealandNo breakfast was available
Stayed in April 2024
Reviewed: 28 April 2024
Rachel
United KingdomEasy to find, great location.easy check in and out. Plenty of space in room, v.clean. Discount on parking, as alot of accommodation seems good value until you take into account extra ££ for parking.
Stayed in April 2024
Reviewed: 12 April 2024
Kyra
United KingdomParking location and pricing was shocking
nice modern and clean, hot drink facilities was a bonus, bed nice size, lots of room
Stayed in March 2024
Reviewed: 11 April 2024
Carole
United KingdomNothing
It was very central to all the entertainment of the Cavern and surrounding pubs with amazing music 😉
Stayed in April 2024
Reviewed: 9 April 2024
Mark
United KingdomNo hair dryer, but supplied quickly when phoned reception
Room had 2 double beds, spacious
Stayed in April 2024
Reviewed: 27 March 2024
Gabbyroberts
United Kingdomthe tv didn’t work properly, some of the staff were a little rude and the double bed was 2 singles pushed together that started forming a gap
Close to so many places and great value for money
Stayed in March 2024
Reviewed: 26 March 2024
Carmel
United KingdomThe air Con didn’t work , although there was a heater provided . The toiletries were fixed quite high up, you had to really Stretch to reach.
Location , decor and friendly staff
Stayed in March 2024
Reviewed: 26 March 2024
Mcdougall
United KingdomLocation bang on, could not fault my stay
Stayed in March 2024
Reviewed: 25 March 2024
Annette
United KingdomNA
Easy access and convenient and comfortable
Stayed in February 2024
Reviewed: 23 March 2024
Mcgrory
United KingdomThe hotel was stated
Stayed in March 2024
Reviewed: 22 March 2024
Mundy
United Kingdomgood location most places to visit close by.
Stayed in March 2024
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