South Quay, Marsh Wall, Tower Hamlets, London, E14 9SH, United Kingdom
#149 of 1,009 hotels in London
Guests' ChoiceBased on 3533 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 31 May 2024
Matt
United KingdomNo signs or instructions on where to park our car
Breakfast was nice with plenty of choice
Stayed in May 2024
Reviewed: 28 May 2024
Sheth
United KingdomThe restaurant and in-room dining has very limited vegetarian options.
The staff is very helpful and courteous. The rooms are spacious. The location is superb with very good connectivity through all means of public transport. The housekeeping is excellent and the property is well maintained.
Stayed in May 2024
Reviewed: 27 May 2024
Avia
IsraelOn our last visit 5 years ago Cinnamon restsurant had an excellent Italian chef.Unfortunately he is no longer there. The food was not to our taste. We went one once and were very disappointed.
Location. 33 mr room!!!!
Stayed in April 2024
Reviewed: 27 May 2024
Sarah
United KingdomView into building site
Great location for o2
Stayed in May 2024
Reviewed: 26 May 2024
Grace
United KingdomNot applicable
Amazing service, worked perfectly for us
Stayed in May 2024
Reviewed: 25 May 2024
Nikolina
CroatiaEverything was good
Location
Stayed in March 2024
Reviewed: 25 May 2024
Carolyn
United KingdomFor the room price you’d expect biscuits on the tea tray , we asked in the evening and they arrived at 6:15 am the next morning! An old expected wake up call.
Location perfect for O2. Rooms spacious & clean.
Stayed in May 2024
Reviewed: 24 May 2024
Michael
United KingdomBreakfast was exceptional with very corteous staff
Stayed in May 2024
Reviewed: 24 May 2024
Sandra
United KingdomWe kept requesting more tea,coffee and milk for the room In the end on both nights we had to go down to reception to get them!!!!
We did not have breakfast, thought it was too expensive for what they were offering Good location for tube station and Canary Wharf
Stayed in April 2024
Reviewed: 23 May 2024
Hillary
United KingdomCould have been cheaper - but that’s London for you!
Location fab - I took my girls to a concert at the o2. All v exciting, including the hotel stay.
Stayed in May 2024
Reviewed: 20 May 2024
Nemil
SingaporeRoom was quite bare bones for the price. View from the room was pretty bad. Canary wharf is not a great location for a personal trip as we had to take train always to get somewhere, will choose more closer to Paddington next time. Was also a challenge to get from Elizabeth line to this place.
Nice Breakfast. Ultra quiet room. Friendly staff. Good gym.
Stayed in May 2024
Reviewed: 20 May 2024
Kevin
United KingdomStaying at the Hotel was a lovely first time experience. Wish we could have stayed longer!. We hope to visit again. Absolutely brilliant! Will highly recommend .
Stayed in May 2024
Reviewed: 20 May 2024
Philippa
United KingdomNothing
Spacious rooms and excellent customer service
Stayed in May 2024
Reviewed: 20 May 2024
Nicola
United KingdomFantastic hotel, good, clean facilities, friendly staff and great location. The room was also very quiet at night which is often not the case in hotels in London.
Stayed in May 2024
Reviewed: 20 May 2024
Martin
United KingdomNothing
Arrived early and was still able to check in early. The reception area was welcoming and the staff friendly. Room was clean and nice and quiet
Stayed in May 2024
Reviewed: 20 May 2024
Jennie
United KingdomEverything was perfect, fantastic to be welcomed with a glass of champagne to everyone. Very clean and fantastic rooms.
Stayed in May 2024
Reviewed: 20 May 2024
Georgina
United KingdomWe went to eat but they had limited food available that evening
Lovely room Glass of fizz on arrival
Stayed in May 2024
Reviewed: 19 May 2024
Tracey
United KingdomWas unable to order room service from my phone, so didn't bother and ordered an uber
The cleanliness, the space and the facilities
Stayed in May 2024
Reviewed: 19 May 2024
David
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 19 May 2024
Martin
United KingdomNothing
Underground car parking, lovely welcome glass of Prosecco
Stayed in May 2024
Reviewed: 19 May 2024
Taisa
NorwayAll was great!
It was very comfortable clean, great service and excellent breakfast! Gym section along with sauna and steam room was top activity in the evening.
Stayed in May 2024
Reviewed: 17 May 2024
Souvita
LuxembourgVery limited toiletries. No brush or toothpaste. View from my room.No spa or comfort bathing options.
The size of the room, comfortable bed, location
Stayed in May 2024
Reviewed: 16 May 2024
Julia
United KingdomExcellent location with easy access to public transport and restaurants in Canary Wharf
Stayed in May 2024
Reviewed: 16 May 2024
Alison
United KingdomA little expensive
Good location for reaching O2 Arena and Greenwich sights. Comfortable and safe.
Stayed in May 2024
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