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  5. Reviews of Holiday Inn Express Edinburgh City West, an IHG Hotel

Reviews of Holiday Inn Express Edinburgh City West, an IHG Hotel 3 stars

107 Queensferry Rd., Murrayfield, Edinburgh, EH4 3HL, United Kingdom

#110 of 171 hotels in Edinburgh

Guests' Choice

Review score

Based on 3654 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    smell in bathroom from drains

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    The price! Crazy high because of the concert

    Easy checkin Nice room Lovely goody bag for the Taylor Swift concert

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    It was a good stay
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    None

    All staff are friendly, professional and respectful.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 1 night
    • Submitted via mobile

    Price was high but so we're all hotel and BnB prices for that weekend. To be fair, given the proximity to the venue, this was high, but okay.

    Staff and hotel worked really hard to make the army of Swifties welcome (Taylor Swift concert at Murrayfield). The welcome bag was a lovely touch.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We returned to our room and the door had been left wide open by housekeeping. So anyone could have been in and gone through our things

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Generous breakfast, helpful staff
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not as close to the city center as we hoped but there were frequent busses.

    Great breakfast. Well designed room to maximize the space. Very helpful staff at the front desk.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Comfortable hotel; super convenient for Murrayfield
    • Leisure trip
    • People with friends
    • Twin Room with View
    • Stayed 1 night
    • Submitted via mobile

    My one criticism is breakfast - we wanted to go at about 9:20 and there was such a long line that we waited for a few minutes before giving up as we were nowhere near the front. So didn’t get that despite it being included in the room rate and had to pay for it elsewhere. I’d suggest thinking about how they can better accommodate a rush at breakfast peak times.

    We stayed here for a concert at Murrayfield - the rooms were clean and comfortable and it’s super well located from the stadium. We were in our room 35 mins after the concert ended which is pretty good going and great not having to worry about transport. The staff were so lovely and welcoming and it was super sweet how they had made a little photo area for Swifties.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Bath
    • Stayed 5 nights
    • Submitted via mobile

    same breakfast menu for the 5 days

    The staff was very co-operative and always had a smile

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room with View
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom terribly small, Had to pay for parking.

    Room was a good size & comfortable. Parking was okay. Bus stop on street outside, 20 minute ride to Edinburgh for £2. Close to large Supermarket.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with 2 Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Our heating & cooling wasn’t working in the room. They did supply a fan, however the room was quite warm, with no window to open. We were offered another room, however this would only have a double and a sofa bed, not two doubles.

    Easy to access the city, staff were very friendly.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Overall, good choice for less expensive stay
    • Leisure trip
    • Couple
    • Room allocated on arrival
    • Stayed 2 nights
    • Submitted via mobile

    Location, price in compare to location also no free parking however not very expensive for the parking

    Very clean, comfy.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nice place

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Great location- easy bus ride into city. Fantastic view of castle from bedroom window

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Would definitely stay again.
    • Leisure trip
    • Family with young children
    • Family Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The children’s park could do with a bit of an update/ upgrade. Our first room didn’t have working air con and no windows that opened but we were able to change rooms with no issues. Parking should be free for guests.

    The property was neat and tidy. The rooms were a good size with all of the basic facilities you would expect. The staff were helpful and friendly. The check out time was good at 11am.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Staining on the window sills

    Beds were very comfortable

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room was too crapped.

    The bed was decent size

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Comfortable stay with bus into the centre at the door
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 3 nights
    • Submitted via mobile

    There could have been some variety with breakfast over the 3 days we were there

    Easy access to the city, comfortable room and friendly staff

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The price

    Clean, friendly staff, car park facilities

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room allocated on arrival
    • Stayed 2 nights
    • Submitted via mobile

    There are not many restaurants near the hotel, the dine in options were fine but limited.

    Very good breakfast

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Overall very pleased.
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Rather pricy. Could do with more variety of hot choices for breakfast.

    Great room. Dog friendly. Good staff.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The matress was hard and needed a topper No hash browns with breakfast but not too bad overall for an included breakfast

    I had a lovely distance view of Edinburgh Castle from our room 309 on third floor.The staff were helpful.On bus route to centre of the city.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Practical and payable simple solution close to centre
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Sorry to mention it: no toilet brushes and therefore .....unhappy looks at times. No cupboard. Surely locally tipical, but no cheese at all for breakfast, despite many German visitors or other countries who eat it at breakfasts.

    Good place, quit close to the centre. Not luxurious of course, but really acceptable and as we wished with very nice view in higher floors. I got the room as I hoped far from lift or passing area and beside this the ladies and gentlemen who worked there were really very friendly and helpful, one of the high points.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Noisy from the road outside as bed too close to the window Small bedside table between the beds so had to put receptionist phone on the floor as not enough room to accommodate books phones and glass of water. Only one chair so one of us had to sit on the bed . Wardrobe space adequate but no sets of drawers for rest of clothing. Could have done with more help on the bar one person is not enough to serve drinks and take food orders especially when busy

    Room clean and comfortable staff helpful and friendly especially the staff on breakfast duty

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Wonderfull stay
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Check out time was too early.

    Ambience.

    Stayed in May 2024

Showing 1 – 25

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