It is tired decor and furniture in patches, but it is good value for money for York (cheaper than the Travelodge when we stayed!) so we weren’t too bothered.

Super well located, just a 5/7 min drive into York, or near the park and ride buses. It was super clean, both in public areas and in our room. Our bed was super comfy! Breakfast was delicious, and plentiful (£12 when bought the night before), and staff friendly and helpful.

Stayed in June 2024

There was nothing we did"nt like.

Lift to get to room. Comfortable bed, Good choices for breakfast. Car Park . and near to a park and ride to get into York.

Stayed in May 2024

Unfortunately the shower water was not warm enough. We also learned the room phone did not work.

I enjoy walking and since this hotel is outside town, Opportunities to walk are abundant. The staff were helpful and friendly and did extra Things to help make my stay comfortable.

Stayed in June 2024

Room outdated hot tap continously running until next day could do with modernisation could do with secondary double glazing where rooms are near road

Breakfast was good plenty of variety close to amnenties nice grounds

Stayed in June 2024

there was nothing we didn't like really.

Room was clean and the bed was comfortable. Breakfast was great, there was plenty to choose from.

Stayed in May 2024

Was a little tired looking, wallpaper ripped in the room and a hole tapped in the base of the bed

Pleasant hotel

Stayed in June 2024

Great location, bus stop just outside. Taxi reasonable for return.

Stayed in May 2024

The most expensive room we paid for in a 3 week trip. Very tired furnishings, bathroom etc yet this was apparently the modern side of the hotel. Restaurant food not value for money. It tasted like prepackaged food.

Helpful staff. Good size room.

Stayed in June 2024

All good, bathroom a little dated, but clean and functional

Easy to find plenty of parking lovely grounds and easy check in..

Stayed in June 2024

All seating outside the entrance was mainly for smokers. I didn't use this seating area because I don't like the smell of smoke.

Breakfast was lovely. Plenty to choose from. Location was lovely. Nice garden. Staff were very friendly and helpful.

Stayed in June 2024

The hotel location was perfect for us. The Park & ride is literally on the hotel doorstep Will definitely stay there again.

Stayed in May 2024

nothing specific

Pleasant staff and a good sized room.

Stayed in May 2024

Room large lots of space, breakfast was great. A+

Stayed in May 2024

Maintenance of rooms needs looking at. Wall light loose on wall Hairdryer and phone not working in other room

Good breakfast varied choices Location bit farther out than expected

Stayed in May 2024

Just needs updating abit

Staff great

Stayed in May 2024

The room looked a little tired in places. The windows didn’t lock and were difficult to use and the bathroom could do with a revamp. We stayed with an elderly relative who decided she wanted breakfast one morning. The receptionist said she couldn’t pay for breakfast this morning as we hadn’t booked the night before. She went without breakfast . “Rules are rules”. Doh.

The staff were friendly and accommodating.

Stayed in May 2024

Bed settee very uncomfortable to sit on

Old property. Large rooms

Stayed in May 2024

The room 119 was quite hot (there was no heating on) the bedside tables? were behind you so not easily accessible & therefore the bedside lights were standard lamps which you could only switch off by getting out of bed. The bath, being very deep, needs a grab rail for safety, the ones on the bath are too low for elderly people in fact walk - in showers would be more suitable nowadays also the sink needs a proper fixed plug & a trap across the hole. It was nice to have a fridge but it needs to be on a table or something but not on the floor.

Breakfast was fine plenty to choose from. The dinner menu was very restricted for myself. Staff were very attentive. It was great having the bus stop across the road..

Stayed in May 2024

Ran out of shower gel and shampoo.

Lovely big room. Very spacious and conformable. Hotel had lots of character

Stayed in May 2024

It is in desperate need of the rooms being updated, the cold water for the sink smelt like sewage or that it was coming from the river and for me that made it un drinkable, no air con in my room, which is fine for May but I can imagine it would get really hot in the summer months.

The building itself looks lovely on approach and the lobby area and bar was nice as well.

Stayed in May 2024

Breakfast… I was sold it at check in for £12… it was a bit poor. There was a hair in the eggs. I mentioned it on checkout but no refund was offered.

Great location and loads of parking. Reception staff was wonderful on check in. Room spacious and clean.

Stayed in May 2024

Na

The staff were very friendly

Stayed in May 2024

Light switches in bedroom in awkward position by bed and very high to reach when In bed. It took quite a while to connect my phone to the hotel’s internet. I was on the ground floor.

Breakfast good, but more labels would help on yoghourt for instance. And for someone who rarely stays in hotels, more staff around at breakfast to show how the various machines work and possibly help carry cups, bowls, plates.

Stayed in May 2024

Rooms bit dated.

Gardens and lobby

Stayed in May 2024