Noise of the lift during the night was a little annoying but obviously couldn’t be helped.

No hassle….everything straight forward.

Stayed in April 2024

Nothing to note

Comfortable room at top of hotel; street noise was minimal. Fabulous breakfast buffet. Easy walking distance from Utilita Arena

Stayed in May 2024

Couldn't open window not even a little bit as would of liked fresh air when sleeping

Extra little touches with a note and cupcakes was lovely. And the key ring

Stayed in May 2024

absolutely fantastic, great location for the take that concert at the arena. lovely welcome to the hotel with a free drink, staff were so friendly and welcoming. room was lovely and clean with a comfortable bed.

Stayed in May 2024

Breakfast service a disappointing, food was good . All tables had been used and when asked a member of staff if they could wipe it down was told to look for a clean table, also had to look for clean mugs and cutlery from other tables , not good

Stayed before and everything great , restaurant food fabulous , breakfast food good staff not so good

Stayed in May 2024

Air condirion was not working for the whole stay (error 04?) I did not sleep well for 3 nights

Location

Stayed in May 2024

The best location ever

Stayed in May 2024

Nothing

Great location for utilitarian arena, and restaurants/bars. Staff very helpful, breakfast really good

Stayed in May 2024

Could not have asked for more.

Location was great and easy to get around as tram stop right outside the main entrance. Very short walk to canalside bars. Beds and room very comfortable and all staff very approachable and helpful. The Hotel had a nice vibe and there were lots of seating areas where you could just chill with a drink from the bar or a coffee. Oops! I forgot the great breakfast buffet where there was a chef available to cook any extras required and fried eggs had soft yolks!! :)

Stayed in May 2024

Location is excellent, bed is comfortable, room is good size and clean, beautiful toilet.

Stayed in May 2024

Car park charge, however low price for room so not an issue really

Location ideal for arena

Stayed in May 2024

Nothing

Good location, clean, amazing staff

Stayed in May 2024

Perfect location for a visit to the theatre with plenty of places to eat nearby

Stayed in May 2024

There was rubbish on the floor in the bathroom from a previous occupant that hadn’t been removed, therefore questionable floor cleaning…

Good location, good sound insulation

Stayed in May 2024

Black mould in shower. Slow elevators.

Great breakfast, v comfortable bed, facilities in room excellent.

Stayed in May 2024

Not enough bar staff after a concert finishing and guests wanting to get a drink - long queue which should have been planned for.

Great location. Service was ok but not outstanding. Rooms were a great size and comfortable.

Stayed in May 2024

Excellent space and clean. Good decor.

Stayed in March 2024

Flat lager and very little choice on draught beverages

The breakfast choices were absolutely fantastic, and what we did have was excellent could not fault it in any way, when we got back from the event we sat in the bar, my other half had a mocha which she said was lovely and i had a pint of lager which was flat and very little choice of lager but everything else was great and the staff were so polite and helpful 👍👍👍

Stayed in April 2024

Didn't have anything not to like !!

Firstly we were greated on arrival with refreshments very quick check in when we got to our room they had kindly left me a birthday card and 2 lovley cupcakes which I thought was very thoughtful. room was great everything you need and very clean great location and value for money will definitely be going back

Stayed in May 2024

The lifts are a nightmare, taking ages to arrive and then seem to stop at every floor Could do with two separate sets,ones that go up only and ones that go down only

Excellent room,clean and cool with air con Staff really helpful and friendly Great choice of things for breakfast

Stayed in May 2024

I can't think of anything. All was good. Slightly expensive, but you understand what you are paying for.

Amazing service. So friendly and polite, we felt welcome. Trey also doesn't judge by the look, we are two backpackers, not fancy at all and we were treated like the most important guests. The room was large, comfy and very clean. All was perfect.

Stayed in May 2024

Evening doormen/security intimidating but I did feel safe as a solo traveller

Bed was super comfy, location to utilita arena was perfect, loved the espresso machine in the room! And welcome drink was a lush touch

Stayed in May 2024

Great location and it was smart and the staff were friendly. Beds were comfortable and the shower rooms clean and tidy!

Stayed in May 2024

Nothing.

Everyone was so friendly! And the check in desk was so fast! I’ve never been in a better hotel than this one.

Stayed in May 2024