22 Park Lane, Westminster Borough, London, W1K 1BE, United Kingdom
#547 of 1,009 hotels in London
Guests' ChoiceBased on 1263 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
8.0
Staff
8.5
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 29 May 2024
Wendy
AustraliaNothing!
Beds were so comfortable, good location.
Stayed in May 2024
Reviewed: 29 May 2024
Marina
United KingdomThe shower in the shower stall does not work well. Water splashes in all directions behind the shower cubicle. The shower hose in the bathtub is broken. The room has only one mirror in the hallway and there is no socket nearby. It is not possible to use a hairdryer due to the lack of an outlet
Stayed in May 2024
Reviewed: 27 May 2024
Abdulhamid
Sri LankaLocation and good staffs
Stayed in May 2024
Reviewed: 14 May 2024
Phil
United KingdomInitially put us in a twin and took a while to sort which was a pain, but eventually was moved to the room type we booked.
breakfast was good and the hotel was as you would expect from a Hilton.
Stayed in May 2024
Reviewed: 7 May 2024
Suthinan
ThailandThe guest in the room next door was smoking and the smell spread through the aircon system. Choked very hard from the cigarette smell. The hotel helped informing the guest.
Service is amazing. Staffs are tentative and genuine.
Stayed in April 2024
Reviewed: 2 May 2024
Josip
CroatiaBathroom door were a bit broken, hard to close or open.
Excellent breakfast, excellent staff :)
Stayed in April 2024
Reviewed: 30 April 2024
Leila
United KingdomNothing, except maybe cheaper rates!
We had a fantastic stay here, staff couldn't have been more helpful, especially in the upstairs bar, where they showed us some fantastic views of the city
Stayed in March 2024
Reviewed: 16 April 2024
Okan
TurkeyCONCIERGE , LAST DAY EVERYTHING WAS STOCK OUT AT BREAKFAST
BREAKFAST WAS PERFECT. DECENT ROOM . GOOD LOCATION.
Stayed in April 2024
Reviewed: 14 April 2024
Andy
NigeriaI was not booked fir breakfast during check in
Excellent
Stayed in April 2024
Reviewed: 27 March 2024
Jenny
United KingdomThe hotel was under renovation. Is a little noisy. Hope it gets better when we come back in Nov
Stayed in March 2024
Reviewed: 27 March 2024
Jessica
United StatesOlder hotel. Expensive for what it was.
Location and friendly staff
Stayed in March 2024
Reviewed: 22 March 2024
Lorentz
NetherlandsOutdated rooms, A/C didn't work properly, a stain in the carpet
Friendly staff, good general facilities
Stayed in March 2024
Reviewed: 5 March 2024
Abdulla
United Arab EmiratesOverpriced Old and dusty room floor carpets
The views
Stayed in December 2023
Reviewed: 26 February 2024
Musaad
Saudi ArabiaChecking in & out time No bidet sprayer on the toilet Mini bar was empty
Staff Location Clean
Stayed in February 2024
Reviewed: 15 February 2024
James
United KingdomOur room was really small, I’ve stayed here before and usually rooms are bigger, didn’t have time to change rooms as we had deadlines for activities.
Great location, views are stunning. Comfortable beds, helpful staff.
Stayed in February 2024
Reviewed: 9 February 2024
Mads
SpainInternet should have been for free
Really liked it
Stayed in February 2024
Reviewed: 1 February 2024
Emma
United KingdomOur room was at the back of the hotel and was a little small. Very cold during the night. The breakfast room was extremely busy- small for such a big hotel.
Great location, fantastic breakfast with so much choice. The complimentary toiletries were very useful.
Stayed in January 2024
Reviewed: 23 January 2024
Colin
United KingdomThe cost of drinks . Very expensive
Staff were very helpful
Stayed in January 2024
Reviewed: 10 January 2024
Rita
United KingdomThe bathroom light didn’t work too well
Stayed in December 2023
Reviewed: 26 December 2023
Marwan
Saudi ArabiaServices a bit slow.
Location
Stayed in December 2023
Reviewed: 20 December 2023
Maha
QatarThe location and the service was so not bad
Attractive location with a nice view
Stayed in December 2023
Reviewed: 19 December 2023
Lacy
United KingdomThere was dirty toilet roll in the toilet and for the price of the stay I expected more and there was no wifi
The location and the bathroom
Stayed in December 2023
Reviewed: 16 December 2023
Muhammad
Nigeriaincrease choices in breakfast
An excellent view from my room
Stayed in December 2023
Reviewed: 3 December 2023
Dr
United KingdomThe wait to check in and rooms not ready till after 3 pm didn’t get out room till 4.30
Lovely staff and location
Stayed in December 2023
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