Charles street, Manchester, M1 7DF, United Kingdom
#27 of 118 hotels in Manchester
Guests' ChoiceBased on 10940 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 9 June 2024
Margaret
United KingdomNothing At All.
Very modern. Great location.
Stayed in June 2024
Reviewed: 9 June 2024
Neil
AustraliaThis was the first hotel of our holiday in the UK and it was a very comfortable stay. The staff were very friendly and the rooms were clean and tidy with good beds and bathroom facilities
Stayed in May 2024
Reviewed: 8 June 2024
Melvyn
United KingdomGood location, good service, clean
Stayed in June 2024
Reviewed: 8 June 2024
David
United KingdomNothing to dislike.
Easy booking and updates. Online check in and check out. Excellent room and facilities.
Stayed in June 2024
Reviewed: 8 June 2024
Kayleigh
United KingdomLovely hotel we honestly cannot fault a thing. Breakfast was great with lots of choice and the hotel is in a great spot. Staff were all really nice and accommodating too.
Stayed in June 2024
Reviewed: 8 June 2024
Apopei
RomaniaGood location , clean room and very comfy bed. Long hours open restaurant.
Stayed in May 2024
Reviewed: 8 June 2024
Scott
United KingdomNothing, we would recommend.
We booked last minute and everything went very smoothly.
Stayed in May 2024
Reviewed: 7 June 2024
Itays101
IsraelClose to the train line. I was on 11th floor and still heard it when opened the window. I was allowed to stay an extra 30 minutes at checkout. I asked for 1 hour originally.
Clean and spacious rooms. Modern shower. Complimentary bottles I was allowed to stay an extra 30 minutes at checkout
Stayed in June 2024
Reviewed: 7 June 2024
Liz
United KingdomNo bottled water in the rooms. A big issue when taking medication.
Good central location. Breakfast good staff helpful. Room comfort. Bathroom clean and spacious.
Stayed in June 2024
Reviewed: 7 June 2024
Thomas
United KingdomNothing, really enjoyed our stay.
Efficient and swift automated check in and out, nice clean room, comfy bed, good shower, very quiet on the floor we were on (12). Great choice for breakfast and all well cooked, nice bar.
Stayed in June 2024
Reviewed: 7 June 2024
Macholla
IrelandN/A
Close to the centre
Stayed in June 2024
Reviewed: 6 June 2024
Adrian
United KingdomNo toiletries in room except for hand and body wash. Breakfast was crowded at peak time.
Excellent staff service prior to visit, and clear directions for check-in online and check-out, making it easier to avoid any queues. The room was spacious, bed was comfortable and bathroom clean and functional. There was no street noise with windows closed. About a 10-15 minute walk into the Town Hall centre/trams and quite a bit further for the main shopping areas. Car parking nearby does not belong to the hotel but seemed fine and is only a couple of minutes walk away.
Stayed in June 2024
Reviewed: 6 June 2024
Carol
United KingdomNothing
Very relaxed feel.
Stayed in June 2024
Reviewed: 6 June 2024
Lucy
United KingdomN/A
Had everything you needed, was near to various places and the car park. It was well organised and tidy. It also had lots of food options if you wanted, as well as a cocktail bar downstairs.
Stayed in June 2024
Reviewed: 6 June 2024
Martin
United KingdomNo engagement with staff
Good
Stayed in June 2024
Reviewed: 5 June 2024
Ray
United KingdomThe parking lot that the hotel suggests has a lot of reviews that cars have been damaged
Great location. Easy check-in and out system. Clean and comfortable rooms. Nice cafe lounge room downstairs. Even got a complimentary drink on arrival.
Stayed in May 2024
Reviewed: 5 June 2024
Paola
United KingdomThe nice use of technology to easy the process of checking in and out.
Very nice location and you can do everything extremely fast with the self-service so no waiting at all!
Stayed in May 2024
Reviewed: 5 June 2024
Louise
United KingdomIt’s not the property. It’s the car park opposite. It’s the most convenient but has a deserved reputation for vandalism. So we chose another car park. If it had been raining or cold it would have been a bit inconvenient to walk from the circle square ncp car park. Having said that, we did discover an ncp that was closer but not sure that was open to the public.
Clean , comfortable bed, good location for our needs. Close to nice place to eat. Friendly , very helpful, polite staff. Tram service although I didn’t get a chance to use it myself I heard it was excellent way to get around.
Stayed in June 2024
Reviewed: 5 June 2024
Julie
United KingdomNothing
Clean modern
Stayed in June 2024
Reviewed: 5 June 2024
Victor
AustraliaOur room 416 was lovely but it was bit cramped and not enough counter space to put our things. A bar fridge would have been very helpful for us as we were travelling for awhile and had a few things to keep cold. All minor things but something to think about.
We like the location, the gym and the staff were cordial.
Stayed in June 2024
Reviewed: 5 June 2024
Ashleigh
United KingdomThe security with the lift system. Having to tap your room card before you could use the lift. Close proximity to bars,shops etc
Stayed in May 2024
Reviewed: 4 June 2024
Dg
IrelandNo complimentary bottled water
Comfy bed, extra pillows available Great shower Plenty of plugs for charging Good TV size with wide range of channels Great location close to so many grocery shops Complimentary biscuits
Stayed in June 2024
Reviewed: 4 June 2024
Bayarmagnai
United KingdomHave to pay for car park
The room was clean, new, the stay was excellent
Stayed in May 2024
Reviewed: 4 June 2024
Aaron
United KingdomI have no complaints!
The location of the hotel is very central to Manchester which is good. The agreement with the parking next to the hotel is also ideal as you pay at the hotel, at a reduced rate. There is the ability to check in online or via a kiosk when you arrive, or with the reception desk - this can save a bit of time if there is a queue at the desk! The rooms are a great size, ideal for single or couples travelling. Room was spotless throughout as was the rest of the hotel.
Stayed in June 2024
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