10-12 Berry Rd, Newquay, TR7 1AR, United Kingdom
#34 of 46 hotels in Newquay
Guests' ChoiceBased on 345 hostel reviews
7.6Cleanliness
7.9
Comfort
7.9
Location
8.9
Facilities
7.4
Staff
8.5
Value for money
8.0
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Georgina
New ZealandThe room got quite warm even with the windows open and the curtains let in a little too much light for a sleep in
Comfortable bed, friendly receptionist and great location, clean and good shower pressure :)
Stayed in June 2024
Reviewed: 2 June 2024
Mehmi
United KingdomThe bathroom was a bit small
The hotel was central.
Stayed in June 2024
Reviewed: 29 May 2024
Dilani
United KingdomNot clean enough
It was primie location
Stayed in May 2024
Reviewed: 6 May 2024
John
United KingdomNo breakfast facilities at accommodation
Truly peaceful comfortable and friendly
Stayed in May 2024
Reviewed: 29 April 2024
Agota
HungaryThe walls are quite thin, it's easy to hear guests in the other rooms or on the corridor, even if they are not particularly noisy. This, however is a common problem in most hotels... The shower needs some attention, because while it ran hot water without problem, icy cold water was also leaking from the wall console and was driven along the pipe right onto our bodies.
Location was great, very close to everything, about 15 minutes from the airport, 2 minute walk to the bus stop. The room was tiny but comfy and clean, the bed was alright, maybe a little too soft. Bathroom was small but clean and catered to all needs. Ours looked at the backstreet, so it might have been more quiet than those looking at the main road. There is a breakfast room area where guests are free to use the appliances and kitchenware and can prepare/heat their meals. Staff was helpful and kind, they were ready to check us in much earlier than the usual check-in time.
Stayed in April 2024
Reviewed: 28 April 2024
Ulyate
United KingdomWall plugs need to be looked at, as a few were not working.
Was a great experience
Stayed in April 2024
Reviewed: 11 April 2024
Neal
United KingdomVery helpful and friendly receptionist. Very good location. Clean. Comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Lauren
United KingdomBed was rather springy
Friendly staff plenty of beds in the room tea & coffee facilities
Stayed in April 2024
Reviewed: 30 March 2024
Zivile
United KingdomNo have parking.
Nice staff, perfect place ..exelannt location 🙂
Stayed in March 2024
Reviewed: 26 March 2024
Galina
United KingdomWas very clean and friendly personal, don't have any problems with check-in, hotel location are amazing very close to town, bus stop it's 2 mins walk, close to the beach and locals shops, very enjoy defently will back again.
Stayed in March 2024
Reviewed: 26 March 2024
Sergey
United KingdomWas realy great place to stay, clean, good value
Stayed in March 2024
Reviewed: 29 February 2024
Lewis
United KingdomPerfect location, staff were brilliant and room was to a good standard. Comfortable, clean and overall great value for money! Would recommend and would definitely stay again, thanks again guys.
Stayed in February 2024
Reviewed: 28 February 2024
Justin
United KingdomThere was no parking
It was clean, quiet and comfortable and very reasonably priced.
Stayed in February 2024
Reviewed: 22 February 2024
Celso
United KingdomToo noisy during the night when others guests returned to their rooms.
The staff was very kind and helpful. It is well located. Facilities in the room in good quality and condition.
Stayed in February 2024
Reviewed: 22 February 2024
Deborah
United Kingdomfood was stolen to much noise
location
Stayed in February 2024
Reviewed: 18 January 2024
Julian
United KingdomPut a light over the door security keypad. WIFI included was rubbish
Bed very comfortable. Bedding very clean.
Stayed in January 2024
Reviewed: 24 November 2023
Anna
United KingdomNo car park so that was an extra expense. The receptionist was very helpful but did not speak much which sometimes made it a little awkward. We needed to phone someone to check in at 5pm as no one was there - I found it a bit strange. The bed was very soft - my husband could not sleep well.
We liked the location, Tesco and Wetherspoons nearby. The room was clean, refreshed after 3 days which was great. All our needs were met, anything we needed was provided. Fridge, kettle, TV, well working heating. Very happy with the money we paid for 5 nights stay.
Stayed in November 2023
Reviewed: 21 November 2023
K
United KingdomThe noise of other guest banging there doors. The door are very noisy and slam shut and echo are the building
Stayed in November 2023
Reviewed: 23 October 2023
Rajbeer
United KingdomIt's first time I face the problem with TV and internet
Stayed in October 2023
Reviewed: 22 October 2023
Keira
AustraliaThe drains smelt in the bathroom. But no big deal .
Central location , comfy beds , helpful staff , we got a free upgrade .
Stayed in October 2023
Reviewed: 21 October 2023
Tereza
United KingdomThe room was a little noisy from the traffic but it didn't hinder my sleep
the bed was super comfy, complimentary toast with jam for breakfast, really nice stay, not far from centre
Stayed in October 2023
Reviewed: 7 October 2023
Rajbeer
United KingdomI waited for receptionist more than half hour for collecting the key
Room
Stayed in October 2023
Reviewed: 5 October 2023
Anna-kathrin
SwitzerlandThe entrance door was not loked during the night. We got a knock at the door somewhat late, which we didn't answer for not knowing who it was
Simple but good. The bed was comforable and a kettle and cups for tea / coffee was provided
Stayed in September 2023
Reviewed: 5 October 2023
Nicola
United KingdomUnfortunately due to a minor error, we moved from Blue Reef to Island Reef a short distance away, easily sorted. The location was excellent though, close to the beach, town centre and places to eat. The staff were super throughout our stay and a highlight of our short break. Overall, a very good experience.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content