Station Approach, Saunders Road, Cardiff, CF10 1RH, United Kingdom
#27 of 45 hotels in Cardiff
Guests' ChoiceBased on 6285 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.5
Facilities
8.1
Staff
9.0
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 9 June 2024
Kelly
FranceThe bed was a little bit too firm for me and the room wasn't dark enough. But otherwise it was a lovely experience and I will definitely go back!
Amazing location right next to the railway station and in the city centre. Very lovely, kind staff. The room was big enough and very clean!
Stayed in May 2024
Reviewed: 9 June 2024
Pongchanok
ThailandPersonally, I am not a fan of combined bathroom.
Very close to the central station.
Stayed in May 2024
Reviewed: 7 June 2024
Paul
IrelandNo complaints
Clean. Efficient. Did exactly what it said on the tin
Stayed in June 2024
Reviewed: 7 June 2024
Nyklova
Czech RepublicOne night, the fire alarm went off - which is ofc positive as it happened bc someone apparently tried to smoke a cigarette at 2 am, but there should be some warning/advice upon arrival that the alarm is rather unusual - it gives the distinctive feeling that your phone has gone mad and no matter what you do, it just won't stop - my colleague had exactly the same reaction to it.
The staff at breakfast were the best!!! The food was nice too, but the people were just so nice although one of them was working on his birthday.
Stayed in April 2024
Reviewed: 7 June 2024
John
United KingdomCould have done with a bit more variety for breakfast. Identical for all 3 days. Mushrooms ? Black pudding ? (for example).
Staff were very friendly. Location perfect for the station. Bed good. Room quite small but perfectly ok for the price.
Stayed in June 2024
Reviewed: 7 June 2024
Lisa
United KingdomNothing
Location, friendly helpful staff
Stayed in May 2024
Reviewed: 6 June 2024
Khadiza
United KingdomThe room had no proper ventilation.
It’s close to the city centre.
Stayed in June 2024
Reviewed: 5 June 2024
Natalie
GermanyReally small room but sufficient for two nights, windows could not be opened and aircon was really loud
Great location, good bathroom
Stayed in June 2024
Reviewed: 5 June 2024
Jorja
United KingdomN/A
Had everything we needed and was close to everywhere we wanted to go
Stayed in June 2024
Reviewed: 5 June 2024
Nurani
IndiaBathroom was quite small. And there was storage space to keep your belongings. Had to keep moving the suitcases all the time.
Excellent location & very good staff. Very good housekeeping. WiFi was excellent as well.
Stayed in June 2024
Reviewed: 4 June 2024
Gwenno
United KingdomI’m a very light sleeper and could hear the train, my husband slept like a log though.
Central location, friendly staff
Stayed in June 2024
Reviewed: 3 June 2024
Edward
United KingdomN/A -- See comment above!
The vast majority of things were perfect, but the sealed windows, which require excess use of air conditioning ( disrupting sleep) pose a small problem... I don't think one can solve that immediately...!
Stayed in June 2024
Reviewed: 3 June 2024
Linda
United KingdomLovely breakfast. Would of liked yoghurt on offer though.
Stayed in May 2024
Reviewed: 3 June 2024
Karen
United KingdomThe sink was cracked and stained, it didn't drain I think it was blocked, it was expensive £130 for one night and an alarm went off at 6.30 with no explanation and no one to be seen.
Staff was lovely and convenient from the station. The gentleman was very helpful and allowed us to drop off the bags early. The room was comfy, and overall good.
Stayed in June 2024
Reviewed: 2 June 2024
Amy
United KingdomThe staff were all lovely and welcoming, loved how close it was to the train station and everything we needed in Cardiff, room was very comfortable and clean, will definitely be booking again
Stayed in June 2024
Reviewed: 2 June 2024
Geraldine
United KingdomLocation
Stayed in May 2024
Reviewed: 31 May 2024
Caroline
United KingdomClean Right next to city centre Car parking just behind hotel
Stayed in May 2024
Reviewed: 30 May 2024
Hannah
United KingdomConvenient for city centre and utilita area. Good breakfast. Close parking at the train station.
Stayed in April 2024
Reviewed: 30 May 2024
John
United KingdomNoisy trains outside
Very central location
Stayed in May 2024
Reviewed: 28 May 2024
David
United KingdomMostly new and lovely, however there was a big patch of damp/mould above the AC system.
Amazing location.
Stayed in May 2024
Reviewed: 28 May 2024
Stephen
United KingdomClean spacious superior double, very comfortable bed. Friendly approachable always helpful staff. Fab city centre location.
Stayed in May 2024
Reviewed: 27 May 2024
Maria
United KingdomOur room was in the basement and had no window to open so it was hard to breath inside, especially after you took shower.
Great location, very friendly staff, clean room. :)
Stayed in May 2024
Reviewed: 27 May 2024
Hazel
United KingdomThere was a low generator noise that made it difficult to fall asleep. The noise of people walking up and down the corridors at night was distracting and some soundproofing would be advisable.
The location was excellent. The room and bed were comfortable. The breakfast was of a low standard but acceptable.
Stayed in April 2024
Reviewed: 26 May 2024
Shari
United KingdomAlthough I liked the minimalist room (no wardrobe, just hanging space), the primary colours were a bit jarring. The main reason for not giving a five-star review was the noise at night from other guests, shouting in the corridor and banging on my door. The first night (Thursday) was fine, but Friday and Saturday were really rowdy between 1am and 3am. I reported this on Saturday morning, and there was a suggestion to move me to another room, but by the evening the staff had no idea and said 'same room.' Again, there was lots of noise. I mentioned it on checking out Sundsy morning but the staff member didn't say anything.
Very convenient for Cardiff Central Station, and the immediate area is greatly improved since my last visit, with pedestrian concourse and shops, while still being at the junction of the main street for pubs and restaurants.
Stayed in May 2024
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