St Katherines' Way, Tower Hamlets, London, E1W 1LD, United Kingdom
#539 of 1,012 hotels in London
Guests' ChoiceBased on 17022 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.5
Facilities
7.7
Staff
8.5
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 9 June 2024
Elizabeth
United KingdomBathrooms were a little outdated but understandable given the amount of rooms, it would be a huge cost factor to replace all the bathrooms
Staff were very friendly and attentive, perfect location with brilliant views of the Tower Bridge, bed comfortable and room is warming.
Stayed in June 2024
Reviewed: 8 June 2024
David
United KingdomThe property is showing it’s age and the standard rooms are far to small for the price you are paying
The location is fantastic
Stayed in May 2024
Reviewed: 8 June 2024
The
United StatesAir Conditioner was broken, bathroom floors and tub grout were dingy. Room was SUPER tiny.
The location was wonderful. The view was beautiful.
Stayed in May 2024
Reviewed: 8 June 2024
Wendy
United KingdomI had a room next to the lift. Was extremely noisy with people coming and going very late at night.
Location is great. Staff are professional and welcoming.
Stayed in June 2024
Reviewed: 8 June 2024
Lynn
AustraliaThe wait for getting our rooms ready after the check in time!
It was close to where our daughter was getting married
Stayed in May 2024
Reviewed: 8 June 2024
Guy
United Kingdomno toiletries and took 30 minutes for room service to bring them
was upgraded with river view, free mini bar and bottle of wine
Stayed in June 2024
Reviewed: 7 June 2024
Anna
United KingdomSome of the bathrooms need updating but mainly mould needs dealing with in the bathroom from the shower.The cereal choice has dramatically reduced so not much choice at all.A fridge in the room would be a great idea where the mini bar used to be?
Amazing view of tower bridge.Homely feel to the hotel.Great there is a restaurant next to the hotel.Lovely staff
Stayed in June 2024
Reviewed: 7 June 2024
Carol
AustraliaIt is a bit tired …but the view and location were well worth the stay.
The view was amazing. I recommend you pay extra to get a room with a view. Location was good for the Tower of London and the Shard but 45 min trip to Knightsbridge etc. Traffic in London is terrible so allow extra time (double what’s on Google maps) for taxis to get to station, airport etc. Ubers cheaper than taxis.
Stayed in June 2024
Reviewed: 7 June 2024
Ian
United KingdomThe only thing was we were looking forward to sitting in the XI bar and watching the boats go by but it was being refurbished. But we will be back and hopefully they will have finished the refurb.
We were met by a warm greeting, it felt so spacious. We were blown away by view. It’s in an area of london which is a little oasis. We were unexpectedly upgraded which led to complimentary mini bar and coffee machine. And to our delighted surprise we got guest of the day and got a lovely bottle of wine. Montserrat started the great experience with a warm greeting and couldn’t have been more helpful. Totally recommend this hotel
Stayed in June 2024
Reviewed: 7 June 2024
Juan
ColombiaVista al Tower Bridge espectacular
Stayed in June 2024
Reviewed: 7 June 2024
Basia
PolandI had an executive room with a very small window, docks view, there was constantly dark in the room. Elevators are really slow and someone should help manage in the rush hours as people are moving up and down without control. Not a great breakfast - it could have more options, more vegetables, not just typical English one.
Location is perfect.
Stayed in June 2024
Reviewed: 7 June 2024
Gary
United KingdomTired decor. Bed although comfortable was small. Would have preferred a walk in shower.
Friendly staff. Location excellent. Very good view from window. Room service very good.
Stayed in June 2024
Reviewed: 6 June 2024
Kevin
IrelandAmazing location. Suite we booked was spacious and pristine! Staff really helpful. Breakfast super as well. Couldn't fault it.
Stayed in May 2024
Reviewed: 6 June 2024
Colleen
United StatesCarpet is old but clean. Furniture could you refinished or painted
View of Tower Bridge good location, close to restaurants
Stayed in April 2024
Reviewed: 5 June 2024
Flaneur_1
United StatesThe hotel is old, room furniture is old, bathrooms are old. Everything is old and old-style. The bed was comfortable, no problems.
The location is the best. Easy to access to the subway (metro) and many historical places like Tower Bridge, London Tower, Monument, St. Catherine's Docks, etc. It is on the Thames River so the view is wonderful even if you are staying in a room that does not face the tower.
Stayed in May 2024
Reviewed: 5 June 2024
Carmel
IrelandLocation and quality
Stayed in June 2024
Reviewed: 5 June 2024
Roger
United KingdomThe location was great
Stayed in May 2024
Reviewed: 4 June 2024
Louise
United KingdomBathroom could have done with an update and more plugs in better locations
Location was fantastic
Stayed in May 2024
Reviewed: 4 June 2024
Karl
United KingdomThis is the 2nd time i have stayed at the Tower Hotel, we paid for a suite as it was our 25th wedding anniversay and hoped we would be facing tower bridge but we was facing the city of London which was nice when it got dark and it was all lite up. The location is very nice next to tower bridge, staff are friendly and the buffet breakfast was very nice.
Stayed in April 2024
Reviewed: 4 June 2024
John
United KingdomBedroom very snug
Location
Stayed in May 2024
Reviewed: 4 June 2024
Nigel
AustraliaLittle noisy and air con not working
Room with view of tower bridge was an excellent surprise
Stayed in March 2024
Reviewed: 2 June 2024
Daniele
ItalyBit old furnitures
Location Kindness
Stayed in June 2024
Reviewed: 2 June 2024
Cianaftriches
BrazilI didn't like much the rooms and there wasn't a mini bar/fridge in any room... very bad that
location is great the best part
Stayed in May 2024
Reviewed: 2 June 2024
Jessica
United StatesSelf check-in
Excellent location
Stayed in May 2024
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