Coventry Road , Elmdon, Birmingham, B26 3QR, United Kingdom
#9 of 72 hotels in Birmingham
Guests' ChoiceBased on 308 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
9.7
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 26 March 2023
Allan
United KingdomA family owned friendly hotel away from the corporate hustle and bustle but still a stones throw from BHX and NEC.
Stayed in March 2023
Reviewed: 17 March 2023
William
United Kingdomcan't think of anything really
Nigel is an absolute star, This is what staying at a family run hotel is all about, nothing was too much bother and he was happy to advise on local eateries. However the hotels own food choices were good enough for us. Full English Breakfast was quick to appear. Organised taxi to NEC every day for us. Very congenial host at the bar after a long day at Crufts, we put the world to right, lol. Highly Recommend the Tr-Star
Stayed in March 2023
Reviewed: 17 March 2023
Michealla
United KingdomThe only thing that could be improved on is that the bed I had was quite hard, it left my back a little sore.
I loved my stay! The staff were so friendly and helpful, the food was great and the hotel was well laid out and maintained. I’ll be back next time I’m in Birmingham.
Stayed in March 2023
Reviewed: 27 February 2023
Belinda
United KingdomWould have liked a hairdryer in room. Needs a little attention decor wise, but all in all not too bad
Excellent breakfast. Good size room
Stayed in February 2023
Reviewed: 19 February 2023
Athene
United KingdomLovely, friendly staff, good sized comfy room, and great breakfast. The hotel is a short walk to the bus stop to get to the airport or train station, perfect for resorts world arena.
Stayed in February 2023
Reviewed: 16 February 2023
Pieter
NetherlandsEven when it was already late, it was no problem for Nigel preparing a meal for me. Great service and nice to drink a beer and have a chat.
Stayed in February 2023
Reviewed: 9 February 2023
Maren
GermanyGreat staff, I felt very welcome. The rooms are nice and very quiet. Dinner and breakfast were also tasty. Thank you!
Stayed in February 2023
Reviewed: 7 February 2023
William
United KingdomGreat little hotel, perfect for a business trip, very close to airport and NEC. friendly staff, excellent breakfast and nice rooms with everything you need.
Stayed in February 2023
Reviewed: 11 December 2022
Martin
United StatesRoom heating turned off overnight in sub-zero outside temperatures. The room was very cold when I checked out at 06:00. Not a good experience for a visitor from Florida!
Excellent location and a tiny though very comfortable room. Very nice bed.
Stayed in December 2022
Reviewed: 8 December 2022
Alex
United KingdomBathroom was a little small but that's just being picky!
Was able to book this hotel last minute as I had to extend my stay in Birmingham, was so impressed with the friendliness of the staff, Nigel in particular. He went above and beyond to provide a breakfast as I had to leave before breakfast actually started. The bed was so comfy and the room was amazingly quiet considering we were basically on top of the airport and a busy road. Would very happily stay here again and recommend to anyone visiting the area.
Stayed in December 2022
Reviewed: 5 December 2022
John
United KingdomIf I had to say anything it would be more milk in room, but I'm a big coffee drinker.
Home made breakfast, very good quality of food 👌
Stayed in December 2022
Reviewed: 1 December 2022
Laura
United KingdomNothing
Nigel was so lovely and accommodating, we travelled with a young baby and he helped us with anything we needed. Bed was so comfy
Stayed in November 2022
Reviewed: 1 December 2022
Christine
United Kingdomfriendly warm and inviting
Stayed in November 2022
Reviewed: 28 November 2022
Sue
United KingdomThis hotel is small but the staff top it all off. Very helpful, friendly, go above and beyond
Stayed in November 2022
Reviewed: 27 November 2022
Caroline
United Kingdomthat’s nothing I didn’t like
the staff were friendly the room was nice and clean
Stayed in November 2022
Reviewed: 23 November 2022
Helen
United KingdomReally friendly staff & convenient location for the NEC.
Stayed in November 2022
Reviewed: 14 November 2022
Maria
IrelandNothing. Was very happy with my stay.
Great location, clean warm rooms, really quiet despite being beside the airport. Good breakfast and staff were really friendly. Will definitely stay there again - would highly recommend.
Stayed in November 2022
Reviewed: 13 November 2022
Jennifer
United KingdomGreat position. Clean and comfortable. Really friendly helpful staff
Stayed in November 2022
Reviewed: 3 November 2022
Dani
United KingdomThe room was quite small but I stayed there for one night only so it was okay, it did say a single room on the website, so I can't blame them at all
The breakfast was great, super friendly staff and they cook it on the spot so you have a selection of eggs, full English, cereal or whatever you'd like.
Stayed in October 2022
Reviewed: 29 October 2022
Sian
United Kingdomnothing, I asked if I could stay on my return on 27th October if there were problems with any Rail Strikes, the owner stated he was closed but if I had any problems and couldn't get home, I was to give them a ring and they would put me up for the night. How lovely this was for me.
The owners and staff were great, I was please I booked this hotel, before my holiday to Australia, the room overlooked the Airport and was very comfortable.
Stayed in October 2022
Reviewed: 22 October 2022
Jane
United Kingdomstaff were friendly and helpful convenient location to NEC and airport
Stayed in October 2022
Reviewed: 22 October 2022
Shaun
United Kingdomfamily owned and self staffed
a lovely family run hotel very friendly caring people highly recommended
Stayed in October 2022
Reviewed: 19 October 2022
Denise
United KingdomThe only small complaint I would have is the shower doesn't have a lot of power but that would be me just being picky.
From the minute we walked through the door we were made to feel very welcome. Anything we needed help with, buses etc the information was readily given. Rooms were clean and warm. Breakfast was plentiful. Nothing was any trouble. If we were to come back down to Birmingham we would definitely stay again. Thank you 😊
Stayed in October 2022
Reviewed: 19 October 2022
Shuli
ChinaNothing
What I have to say! We stayed 7 days for the show, Nigel gives me the best support! Before I arrive, he helps to keep my samples, and we borrowed a socket for the show. And his wonderful mother give us good suggestion to visit Solihull. It is easy to take bus to the show or Birmingham. The room is quite, and breakfast is wonderful! I will come back definitely!
Stayed in October 2022
Reviewed: 16 October 2022
Jim
United KingdomNo dislikes
Extremely friendly and helpful staff Very Clean Nice breakfast Ample parking
Stayed in October 2022
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