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  5. Reviews of Legacy Hotel Victoria

Reviews of Legacy Hotel Victoria 3 stars

East St, Newquay, TR7 1DB, United Kingdom

#29 of 47 hotels in Newquay

Guests' Choice

Review score

Based on 3419 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    Lovely hotel and enjoyable stay.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is a bit of a squeeze although we did get a space. Room a bit hot but we did have a fan.

    Really good location - short walk to the beach and the road it's on has plenty of restaurants, shops. The hotel itself was full of character and very spacious. The rooms were ample in size and beds were comfortable. Breakfast was really good too - hot and cold options, good value. Would stay again.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Top, loved it 👌
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs deep cleaning and renovation.

    I loved it all....

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Great stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location beds were great. The staircase

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Although it was a lovely treat to have the pool, sauna, jacuzzi and steam room I did feel that the area had been slightly neglected and in need of some TLC - for example , only two changing cubicles with no hooks to hang clothes and shower wasn't working

    All staff were friendly and helpful- Breakfast was great , plenty of choice all served buffet style. Views from hotel are amazing - dining room and sun room are lovely to just relax and watch the sea. All spotlessly clean and comfortable in our huge room. Loved that lots of the old features and furniture had been kept - just need to reinstall the lift to the beach and it would be perfect!

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Charming old hotel with very comfortable beds, nice pool and friendly staff. Very pleasant stay.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Hotel is quite run-down and in desperate need of a makeover, hopefully it's possible to give it the tlc it deserves, and soon, as it's a grand old hotel with a lot of charm and potential.

    Very comfortable bed, good gym + pool, friendly and helpful staff

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    With everything at our stay , we would defo come back again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn't like being made to pay full price for breakfast, due to the fact we didn't know at the time when we was leaving, my partner didn't like being asked if we were guest at breakfast , because we ate in the lounge, we didn't like when we asked for extra tea bags an milk , only to have the cleaning lady take them back

    I was very impressed by the resevered parking , we were very happy with the attention to our little dog,

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Pleasant stay in a hotel that once must have been a grand hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No water pressure in shower

    Great location and well run

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Victorian elegance in a modern setting.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Area was a bit rowdy on a bank holiday weekend.

    Spacious room in an excellent location with wonderful views. Close to many pubs and restaurants and a short walk to local area transport. No evening meals served but not becessary with so many alternatives nearby. Excellent breakfast and good parking.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good and could have made it longer.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    View was only of main street, not of the sea or beach, but 0.k.

    Room was very comfortable and cleaned every day. The breakfasts were exceptional.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Average low/medium budget hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The hotel is rather run down, the swimming area could do with a lot of work, mould in the tile grout, male changing facilities that are barely there the lockers dont work, the smell of urine through the pool area was odd. The ensuite: Basic shower/bath combo with a feeder shower nothing truly to write home about, could use some modernising. The actual hotel: Showing plenty of signs of wear and tear, scuff marks on the walls, tape on the carpet to cover the frayed parts, walls where paint is flaking or hap hazzardly painted over. The cost: overall for £700 wasnt the most expensive for the duration of our stay but still for that price I'd expect a bit more from the hotel as in less rundown.

    The staff, the breakfast and the room all were lovely. The staff were very helpful to us. The breakfast was good, the room was clean, a bit basic but clean.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Had a good sleep
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like dogs staying in hotels

    Had a lot of history

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    A great four night stay, comfortable, quiet and good value for money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    I think 'faded elegance' sums it up. A lovely hotel but a bit worn at the edges.

    Breakfast, staff, lounge areas, room furniture,

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Staying in Newquay Cornwall City center.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast is awesome, very good sitting in the waterfront.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Overall the staff are very helpful and friendly but the Hotel needs a desperate update.
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    We have been here a number of times in the past the last time being about 6-7 years ago and the Hotel is in need of a real update. The carpet on the the stairs is really worn and unsafe in parts which have been taped down but really needs replacing. The bathroom again was dated with a lot of mould around the ceiling of the shower area which I would suggest needs looking into.

    The breakfast was ok but I would remover the label that says you have HP brown sauce when clearly it is not. For someone who has asperges things have to be what they say for reasons such as taste and HP brown sauce is one of them which is the only brand of sauce I can use. When the sauce dispenser is labelled as HP brown sauce I would expect it to be that but it wasn't so ruined my breakfast that first morning and then I went out and bought a branded HP sauce for the remainder of the stay. I know this may sound petty but for people who suffer with these issues and things have to be what they say it can be quite stressful. Other than that the breakfast was good with a good selection. The location is fantastic aswell with being so close to the sea front and was the main reason we chose to stay at the hotel.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Breakfast is excellent and the staff are superb, lovely lounge and gardens, bedroom was comfortable and roomy - and very clean.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Very pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower on wall didn’t work

    Great breakfast and friendly staff

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very elegant building. Our French friends were amazed!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms did need decorating.

    Layout, views and convenience. Good bathroom amenities.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Stop over
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Missed having a little fruit with breakfast, would've been a nice addition, also the dog friendly breakfast area would've benefitted from a little background music, the same as the main breakfast room - it was deathly quiet in there!

    Check in was quick and easy, and the lady on reception was lovely. Room was comfy as was the bed. Breakfast was also great. Views from the rear gardens were also fantastic

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything closed early

    Sheena was helpful, excellent Great room

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit dated No hot water while showering and the shower taps stuck out to far into the cubicle

    Location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Had a lovely relaxing few days - much needed break. Would definitely book again.
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The jacuzzi was cold. The pool / spa area was in need of some TLC. The bathroom decor was very tired.

    Breakfast was good. Would’ve liked scrambled egg option instead of fried. Great location. Last stayed in 2003 with my sisters.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Very relaxing and people of Cornwall were extremely friendly and helpful
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights

    Pool wasn't what it looked like in the pictures, carpets worm. Bathroom fittings old.

    Breakfast was excellent, staff extremely helful and friendly

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Really good apart from shower
    • Leisure trip
    • Group
    • Standard Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The shower in room was the worst ever.

    Breakfast amazing and staff

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated, bit liked all of the antiques. Very well presserved.

    Historic, location and staff were fabulous. Couldn't be more helpful.

    Stayed in May 2024

Showing 1 – 25

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