Castlegate Park, Birmingham Rd, Dudley, Dudley, DY1 4TB, United Kingdom
#7 of 21 hotels in Dudley
Guests' ChoiceBased on 2037 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 8 June 2024
Linda
United KingdomCould not find a Christian channel, remote not easy to use.
Staff kind and caring. Room neat, nice and clean
Stayed in June 2024
Reviewed: 5 June 2024
Luhan
ChinaTesco is nearby,which can buy somthing easily
Stayed in May 2024
Reviewed: 4 June 2024
J
United KingdomI felt the staff on the front desk could have been more friendly and welcoming they just stood there didn't even great you
Stayed in June 2024
Reviewed: 4 June 2024
Evans
Abkhazia, GeorgiaBreakfast Excellent, location good
Stayed in May 2024
Reviewed: 3 June 2024
Nathan
United KingdomIf they pool wasn't under maintenance our stay would've been perfect as I had a gym access room.... It was a lovely stay. *Smart TVs* would be a good idea
Very pleasant overall stay. Staff very pleasant and helpful
Stayed in June 2024
Reviewed: 3 June 2024
Maggy
United KingdomSwimming pool was out of action and no compensation offered
Breakfast was great
Stayed in June 2024
Reviewed: 2 June 2024
Spencer
United KingdomRooms layout
Great location and staff
Stayed in June 2024
Reviewed: 1 June 2024
Christopher
United KingdomBedroom could be cleaner. Cobwebs in the corner with dust on - clearly there for a while and not attended to despite being clearly visible.
Modernised with nice bar.
Stayed in May 2024
Reviewed: 30 May 2024
Natalie
United KingdomThe pool was closed however we did use the pool in another hotel and that was clean and lovely
Lovely clean room , didn’t need anything
Stayed in May 2024
Reviewed: 29 May 2024
Janet
United KingdomPool could have been open, but not their fault.
I messed up My booking. My fault but the staff were brilliant. Nice room. Excellent shower. Good breakfast. Windows open in room which I really like.
Stayed in May 2024
Reviewed: 26 May 2024
Debra
United KingdomNo drinking glasses in room One plug socket by bed didn’t work Stingy with toilet paper
Excellent breakfast lovely staff
Stayed in May 2024
Reviewed: 26 May 2024
Ogochukwu
NigeriaI like my omelette freshly made with onions,tomatoes etc but there was no provision for that,also the milk was too light.
Good but could be better.
Stayed in April 2024
Reviewed: 26 May 2024
Flo
AustraliaThe hotel has an extensive sports centre & gym, popular with young people. I ate dinner there once, but it has a sports bar atmosphere with many sports showing on big screens, not my cup of tea. There was an enthusiastic Abba tribute night, doubtless popular with many.
The room had good lighting, a comfortable bed, a great view of fields, sufficient mirrors & storage. There was plenty of parking, free on weekends. The shower was hot & bathroom good. The room & bathroom had interesting decor. Breakfast had lots of choice & was delicious. Evening meals were OK but you had to queue to order. I recommend Lucarelli's authentic Italian restaurant in West Bromwich. It had good service, & a saxophonist who played popular tunes. I had lobster pasta. There was a festive atmosphere with fairy lighting & tables in transparent gazebos on the lawn.
Stayed in April 2024
Reviewed: 21 May 2024
Rudia
United KingdomIt would be nice to have charger port to charge phone in case you forgot the charger plug for the phone. Can a mini fridge be offered. Does the room have collapsible ironing board ?
Room well lit, very good side bathroom. The bed was comfortable and cosy. Easy access to the first floor. Tea and coffee to start the day. The room was clean, which was nice.
Stayed in May 2024
Reviewed: 16 May 2024
Jennifer
United KingdomThe lift is always not work ,when I go the staff should take off a bit of the price off we paid
The breakfast was excellent, the atmosphere was great. The hotel was fine
Stayed in May 2024
Reviewed: 14 May 2024
Chidiadi
United KingdomWe could do with cheaper rate
Food, bedroom and general settings
Stayed in May 2024
Reviewed: 10 May 2024
Tim
United KingdomThe food was overpriced and microwaved! Wings were at the table as I sat down from ordering! No time to relax! Breakfast was very good but no fried eggs
All the staff were decent and friendly
Stayed in May 2024
Reviewed: 10 May 2024
Kenneth
United KingdomRestaurant choice limited
Location for local attractions. Always feel safe and comfortable in village hotels
Stayed in May 2024
Reviewed: 7 May 2024
Males
United KingdomPut that in the message above Room was a bit warm fine.Never pushed out much colder.And the pillars could have done with a bit more life in them very flat
Room was OK but fan didn't work that well so was a little worm and Pillows could have been a bit more Life in them
Stayed in May 2024
Reviewed: 6 May 2024
Alison
United KingdomBar closes at 23:00 way to early apart from that can’t fault this hotel
Location
Stayed in May 2024
Reviewed: 6 May 2024
Simon
United KingdomProbably needs air conditioning. Sausage at breakfast ahead quite a thick skin so was a bit chewy.
Bar area, pool area Clean room
Stayed in May 2024
Reviewed: 2 May 2024
Jacqueline
United KingdomAutomated front doors locked at 1am. Went to car about 5.30am and couldn’t get back in!!!
Stayed in April 2024
Reviewed: 1 May 2024
Rachel
United KingdomBreakfast. We attended breakfast at 10am and the hot food had run out apart from mushrooms. It was not replenished until people complained at 10.30am.
Room and leisure facilities
Stayed in April 2024
Reviewed: 1 May 2024
John
United KingdomCheckin although staff on hand to help
Location Parking
Stayed in April 2024
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