18 Privada Horacio, 11510 Mexico City, Mexico
#483 of 542 hotels in Mexico City
Guests' ChoiceBased on 153 hotel reviews
7.2Cleanliness
7.4
Comfort
7.2
Location
8.7
Facilities
6.9
Staff
8.2
Value for money
7.6
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Isaric
MexicoVery hot in the apt and no parking.
Big windows to get some air.
Stayed in May 2024
Reviewed: 24 May 2024
Zhiqing
CanadaNon-stop noise from the highway
Front desk lady is super nice and helpful.
Stayed in May 2024
Reviewed: 7 April 2024
Andrew
MexicoBreakfast was paltry sadly of what you could offer a pop in guest for a snack afternoon visit. Two towels for three guests??? Loud trafic and other guests at night. I sent a request on nearby parking, and only got a generic “ check in times etc. reply…
Sadly disappointing breakfast of small gagelletas coffee, y solo plátanos y manzanas a bit disappointment. Night staff good, beds very nice comfortable new
Stayed in April 2024
Reviewed: 6 April 2024
Polina
SpainWell, dirty…. Windows looks like no one cleaned it for a year. No washing machine. The photos are fake.
Stayed in April 2024
Reviewed: 17 March 2024
Alexandra
GreeceIT was extremely loud, because the main road is located around the corner. Not suitable for sensitive sleepers.
Stayed in March 2024
Reviewed: 16 March 2024
Colin
AustraliaCould do with some useful cutlery, kettle crockery. Usable kitchen but nothing in it to cook with.
Location was good for seeing Polanco
Stayed in March 2024
Reviewed: 5 March 2024
Linus91
ItalyBreakfast was really really minimal in a corner of the reception. Please improve a Little this service
Really nice place and staff. The room was almost an apartment with plenty of space.
Stayed in March 2024
Reviewed: 23 February 2024
Kenrick
BelizeWindow couldn't lock on one side. Door lock can be upgraded.
Breakfast can improve. Location is ok. Being near Walmart is a plus. One has to adopt to the traffic noise however.
Stayed in February 2024
Reviewed: 15 January 2024
Aldo
MexicoTerrible mattress.
The neighborhood is not noisy at all.
Stayed in January 2024
Reviewed: 8 January 2024
Elizabeth
United StatesVery noisy because of the traffic and bad customer service
Loved the location
Stayed in January 2024
Reviewed: 5 January 2024
Matthew
United KingdomFacilities weren’t great, despite having a kitchen there was no cups/plates etc to do anything. Rooms weren’t particularly clean and it does get cold at night when the temperature drops. Also quite loud as it’s next to a main room but it’s what you get for the price you pay
Staff were great. Really accommodating and friendly
Stayed in January 2024
Reviewed: 27 December 2023
Kong
PanamaStaff was friendly, location was amazing. Very good stay for the money.
Stayed in December 2023
Reviewed: 19 December 2023
Hernandez
MexicoThere is not TV. There was a problem with the tube bath. Some car noice at morning cause is near a blvd street.
Great Location. Great neighboring.
Stayed in December 2023
Reviewed: 4 December 2023
Gabriel
United StatesThere were a few misleading things. The apartment does have a kitchen, but not a single dish, pot, cup, etc. The "breakfast" is apples, bananas and cookies. The wifi was spotty. This location really isn't close to much in Mexico City, and far from any Metro lines. At the end of the block is a two-level autopista, with a lot of traffic noise. The furniture in the place really isn't comfortable, and it got pretty cold at night.
Good: reasonable price, clean, helpful staff. Bed was comfortable.
Stayed in December 2023
Reviewed: 22 September 2023
Garcia
MexicoThe balance between cost and facilities is good!
Stayed in August 2023
Reviewed: 18 September 2023
Paula
ColombiaThe breakfast is not a real breakfast, better if they say it is not included. Black coffee and banana is not a breakfast. The building is quite old and needs to be improved.
Location is great
Stayed in August 2023
Reviewed: 13 September 2023
Maris
MexicoRecomendable
Stayed in August 2023
Reviewed: 5 September 2023
Cucchiara
MexicoLigar comodo. Linda zona. Tranquilo
Stayed in August 2023
Reviewed: 3 September 2023
Charouf
United StatesRepair water drainage
smell bad
Stayed in September 2023
Reviewed: 18 June 2023
Nataliia
GeorgiaThere are a lot of Russians. I am Ukrainian and they kill us in Ukraine 🇺🇦
I like location. It was very close to Canadian visa application office but I can not sleep at night because of heavy traficc near my window . No fan . No air-conditioning. It smells like poison from all furniture and all my clothes and the floor was dirty and my socks too...no cups for milk , no fried pan and plates , no microwave . But good I saw a gas stove or electric stove in another room . Good to see everything but you can not use it.
Stayed in June 2023
Reviewed: 22 May 2023
Hana
CanadaKitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.
Great price for the location. Good sized space for our travelling family. Nice big windows and hot water.
Stayed in May 2023
Reviewed: 15 April 2023
Faith
SpainBreakfast was only biscuits, apples and coffee. Some noise from traffic outside but not too bad. The kitchen had a hob but no pots or pans (not a problem for us but maybe it would be for others)
Nice big room with kitchen and private bathroom. 2 comfortable beds. Good wifi.
Stayed in April 2023
Reviewed: 1 January 2023
Ahmed
EgyptHowever, the hotel didn't offer breakfast as mentioned on the booking website. It was cookies/biscuits and coffee. This should be declared clearly in the hotel's booking option. Also, there are no air conditioner, boiler, TV, and enough kitchen utilities in the room.
I liked the hotel's location. The staff were helpful and cooperative.
Stayed in December 2022
Reviewed: 21 December 2022
Ricardo
Mexiconoisy area, no tv
decent apartment with good discount
Stayed in December 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content