1 Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Malaysia
#7 of 494 hotels in Kuala Lumpur
Guests' ChoiceBased on 1390 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.3
Value for money
9.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Andrea
ItalyNothing
Position, room facilities, cleaniless , view, staff professionalities
Stayed in June 2024
Reviewed: 31 May 2024
Shomari
United KingdomThe breakfast could have been so much better. We only went 2 days out of our 7.
Superb location. The staff are incredible and the facilities are great. The kids park is very nice touch.
Stayed in May 2024
Reviewed: 30 May 2024
Mateusz
United KingdomAbsolutely amazing property. Very spacious and well equipped apartments in a perfect location. Stunning view from the rooftop swimming pool area. Can’t recommend enough and definitely will be back.
Stayed in May 2024
Reviewed: 29 May 2024
Vanessa
United KingdomThe staff were excellent, great location & facilities.
Stayed in May 2024
Reviewed: 29 May 2024
Winter
SingaporeNo room service
Able to check us in even though we arrived early
Stayed in May 2024
Reviewed: 29 May 2024
Seham
EgyptThe fact that there was no room service and no restaurant was a bit off, grab is there to deliver food but an in house restaurant would be a huge plus, sometimes housekeeping took longer than usual times
Overall cleanness, right in the city center, 5 minutes walk from the twin towers, very good view, highly recommended !
Stayed in May 2024
Reviewed: 28 May 2024
Sean
United KingdomExcellent room and great value for money.
Stayed in May 2024
Reviewed: 28 May 2024
Daniel
RomaniaMaybe that the pool wasn’t available for all the days that we stayed.
Was near Petronas towers, nice pool with a view to all important skyscrapers. Apartment was clean and with all needed facilities and the staff was helpful, so overall it was a very nice accomodation.
Stayed in May 2024
Reviewed: 28 May 2024
Karlheinz
GermanyAll
Stayed in May 2024
Reviewed: 27 May 2024
Maria
United StatesLocation. Next to MBK mall
Stayed in May 2024
Reviewed: 27 May 2024
Greg_78
RussiaClean modern apartments in the city centre.
Stayed in April 2024
Reviewed: 25 May 2024
Nicole
Australiano pool towels so we had to use the towels from our room and get additional ones every day
staff were very accomodating, gave us late checkout till 3pm for free as we had a restless 3 yr old with us. Made checking out and getting to the airport so easy.
Stayed in May 2024
Reviewed: 25 May 2024
Gerry
Australiait would be nice to open some windows
The room was spacious and elegant. The small kitchenette was great. The washing machine was an added bonus . The pool and view were amazing. Zaidi and Nashrah were charming , competent and went out out of their to help .
Stayed in May 2024
Reviewed: 24 May 2024
Rohini
KenyaCould not fault the hotel .. staff or room .. everything was perfect.. location was spectacular.. I requested for a higher floor which they did ! And thank you booking.com for giving me my upgrade being a genius member .. the suite/ one bed apartment I got was amazing!!!
Stayed in May 2024
Reviewed: 24 May 2024
Shaun
AustraliaReally awsome staff ,friendly no dramas great location
Stayed in May 2024
Reviewed: 24 May 2024
Jojo
AustraliaBreakfast was not very good only just a pass
Location
Stayed in May 2024
Reviewed: 23 May 2024
Hannah
United StatesGreat cosy/fancy two bedrooms apartment that worked perfectly for our needs. The pool is gorgeous with enough space for everyone. Also the gym has good treadmills. The staff/ security in the lobby were very kind and sweet with out daughter everytime that we pass by. And the location is perfect for shopping
Stayed in May 2024
Reviewed: 21 May 2024
Elena
United Kingdom- At times there wasn't any water (shower/kitchen) for a few seconds/minutes. - The infinity pool would be closed for a few days for maintenance, and we were lucky to be at least able to swim on our first day. Better check if this is a must for you.
Everything was amazing. - Smooth check-in, staff were friendly and helpful - Amazing decoration and everything you could ask for is in the room - Convenient location - The infinity pool was amazing to swim in - We didn't try the gym, but it looked great
Stayed in May 2024
Reviewed: 21 May 2024
Peter
GermanyThe breakfast was like in a budget hotel: lousy, bad service and unfriendly staff (no honey, no nuts, no oats, coffee luke warm, no omelette, ...). The staff at the receiption acted extremely unprofessional, unworthy a 5* place. The rooftop pool was out of order during our stay. The lifts colour design is highly "arty": too dark inside and outside the lift, can hardly see when the door opens. Some lifts are exclusively for the Ascott residence but they are not marked as such.
The location is excellent: just 5 minutes from the Petronas Towers and 2 minutes from the Avenue K shopping mall. The apratment was spacious and well designed. We felt just like home, very comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Terumi
BrazilThe staff is super friendly and helpful, special thanks to Zhadi for being so nice and helpful during the early check in! The facilities are amazing and the swimming pool has a nice view.
Stayed in May 2024
Reviewed: 21 May 2024
Nehal
EgyptNothing, it was amazing.
Loved every single thing about this hotel, location is perfect, the room had direct views of the petronas towers. Staff were so friendly and helpful. Overall, a beautiful hotel apartment, I totally recommend this place!
Stayed in May 2024
Reviewed: 19 May 2024
Maggie
AustraliaLocation, apartment facilities, swimming pool
Stayed in May 2024
Reviewed: 17 May 2024
Dr
South AfricaIt's a serviced apartment not a hotel apartment.There is hardly any management besides a friendly check-in. Should have an equipped and resourceful concierge and have a breakfast/snack bar or coffee shop.
The view from the rooftop pool is phenomenal. The security staff especially Saroj was very helpful and courteous. The apartments are spacious and very well designed. Even the bathrooms have a great view.
Stayed in May 2024
Reviewed: 16 May 2024
Linda
New ZealandSuperb accom - highly recommended.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content