Reception on L40

Clean and modern

Stayed in May 2024

Stayed here two times and both times the toilet smelt musty… Dont think it was just that one specific room.

Walking distance to pavilion and trx.

Stayed in May 2024

The hotel was a fantastic choice for us for a lovely 3 night stay in the heart of the city. We were upgraded to a premium room, it was spacious, very clean and modern. The bathroom was huge! Breakfast was really nice with plenty choices for everyone to enjoy. We also liked the pool and gym facilities. The staff was always friendly and very helpful and I really appreciated that they managed to find my selfie stick which I had forgotten at the concierge while waiting for a taxi. I called the reception and the item was return to me as soon as I came back to the hotel. Would definitely recommend staying in this hotel when in KL. It is close to the new TRX shopping mall and very easy access to Pavillion, Jalan Alor, Bukit Bintang! Would surely stay there again!

Stayed in May 2024

PARKING

BFAST OK ONLY N LOCATION HAVE TO WALK TO PAVILLION ABIT FAR

Stayed in May 2024

Friendly staff, good bed, lovely pool and delicious breakfast

Stayed in May 2024

The aircon in room was at best cool only with temperature setting of 20deg C.

Huge and clean room. Nice comfy firm beds. 5mins walk to Pavilion

Stayed in May 2024

Nothing much but if we were to be picky - pool area is pretty small, TV does not have airplay

Rooms were clean, modern and spacious. Convenient location between several malls, close walking distance to new TRX mall and various places to eat, although the roads around do get very crowded during peak hour. Good value for money.

Stayed in May 2024

None

Parking was very interesting (lift kind), close to TRX and pavilion

Stayed in February 2024

Excellent location for shopping addicts and city-breakers (5 to 15 minutes walk from the city’s biggest malls), exceptional view on KL’s numerous and breathtaking skyscrapers, very spacious room (40m2 minimum), very clean bedroom/bathroom linen, modern amenities (rooftop infinity pool, sauna, arcade room, self service laundry, ionic hair dryer, etc), helpful staff (special thanks to the French speaking attendant from the breakfast service and the concierge who arranged a smooth airport transfer for the check-out).

Stayed in May 2024

Breakfast was just ok

Pool

Stayed in May 2024

Some little things that could be improved would include minor maintenance things that should be attended and paid more attention to: in our case it was the sink drainage in the bathroom which was not very good; the shower head holder was not attached properly (and not very convenient, I would suggest the one that allows to fix the shower head, instead of the selected design). Also, for the room with 2 persons it would be wiser to provide 2 teabags of each kind of tea, instead of 1. As for breakfast, adding some no-sugar yoghurt and salad vegetable options would probably be a good idea. The gym is mostly oriented at males, for female sports it's necessary to add some yoga/stretching mats and smaller dumbbells. Nothing to complain much about, but more attention to such details would make the experience better.

Very good location in Bukit Bintang: close to the big shopping malls, not far from Petronas towers. The hotel itself is a 43-floor modern building, with common areas (gym, playroom!, self-serviced laundry room, saunas and open rooftop pool) on top 3 floors. This common area is really a great addition to the hotel services. The rooftop pool with a view is a blast! Modern, good sized rooms, stylish design. Availability of little "kitchen area" in room is also a great plus (microwave, sink, some dishes and filtered water) I liked very much the ability to make room requests using the virtual concierge (by chat) Reception on 40th floor, but there is a concierge and a person who greets you on the ground floor, so you always feel welcome. The breakfast was nice

Stayed in May 2024

Very cold aircon at breakfast. No daily nroom cleaning.

Amazing pool area, the view and tranquility. Rich breakfast.

Stayed in May 2024

Everything was great but the coffee machine kept breaking every morning we were there and kept running out of milk, however when this was brought up with a staff member there were happy to help and fix it.

Capri by Fraser Hotel in Kuala Lumpur provided a comfortable and convenient stay, with modern amenities, spacious rooms, friendly service, and a central location, making it a great choice for a hassle-free experience in the city as it is close to so many places. Walking distance of one of the biggest mall. They have a gaming room attached to where the laundry is, with arcade style gaming machine and a small room with PS5s. The roof top pool was amazing! I'd go down to the corner street shops which opens up early to have some breakfast!

Stayed in March 2024

A bit pricey but worth every penny

Amazing service, facilities and room. Breakfast selection was excellent every single day

Stayed in April 2024

Nothing to mention

Location and view from the room

Stayed in April 2024

nothing

Breaksfast is amazing. So many choices , fresh eggs made. cheeses, yogurt.... theres simply everything you can think of.

Stayed in March 2024

In-room amenities like slippers and umbrella not available anymore. Bottled water changed to filtered water...but as a tourist how do bring the water out if not water bottle?

Location very near pavilion and walking distance to TRX. Front of the hotel has very nice local eatery.

Stayed in April 2024

Excellent location, great facilities, spacious & comfortable room and helpful staff. Really good hotel overall!

Stayed in April 2024

The roof top swimming pool is super!

Stayed in April 2024

Great rooftop pool with sauna. The gym was a good size and the buffet breakfast was excellent with nice views. Staff were super friendly and the location was great - close to the pavilion mall, walking distance.

Stayed in April 2024

Nothing

The location is near from Win Heng Seng (the local cuisine), the Pavilion mall. The staff especially Shakil from Housekeeping, he/she is very good personality, because when my daughter forget her glasses and bracelet, Shakil keep it, altough I'm already check out for 2 days. And when I ask at the lobby, they can give it back to me. Thank you so much...

Stayed in April 2024

nothing, everything was in good order

Everything was in good order, clean room with a kitchen

Stayed in March 2024

The breakfast buffet was pretty much served same things every day.

Locations, cleanliness , staff friendliness especially Mr. Lee the food and Beverage Manager. He was very pleasant and helpful in suggestion the local attractions and restaurants. Also, the swimming pool and the self service laundromat.

Stayed in March 2024

Back of house stuff needs customer service and etiquette training , the technician who come to assist with tv was arrogant- we had switched off the Ac as we did not want Ac and when he walked he switched on the AC and he mentioned you need to switch on AC in an authoritative tone without checking with us if we needed it on or not. It was also pointless to come to our room as there was no solution offered he should have just said over the phone, it is not possible to screen mirror with tv if you have an iPhone . Anyway it was not a big deal for us since we were here for one night only.

Cleanliness and location, reception and concierge team were very helpful and welcoming.

Stayed in March 2024