1- the lockers were too small that even a normal laptop bag could't pass inside. Beside you had to bring a lock with you, it didn't have a lock itself. 2- my husband and I wanted to travel with our dog, we chose this Hotel, because it was written pet allowed on their page. We wanted to reserve two beds in a six bed room, in which we thought, the dogs may not be allowed. So I wrote in my reservation form, that we have our dog, and ask if it's possible? Instead of first reading my secial request and then accepting my reservation, they first confirmed the reservation, took the money, and then sent me an automatic Email, that dogs are not allowed in the dormitories, but only in the private rooms. So since it was their mistake, not to read my request first, I asked them to cancle my reservation, but they didn't accept it. I also contacted the booking.com, but they gave us the same answer. They also were not reachable after reservation was done, and answered me with a lot delay with automatic answers. I also asked them if we can upgrade our room? And they said, even for that, we have to pay them 50 Euros extra!! They put us into a great problem to find someone who can take care of our dog, who lives in another city, so we had to buy more tickets and our way took much much longer than expected because of them. We even thought we can cancle the trip and just think about the money, as if it was robbed from us. If they only mentioned on their page, that the pets are not allowed on these rooms, I had absolutely no problems with this behavior. But way they behaved, is for me more like tourist trap to be able to take more money!

The staff was nice, it was located near the Train Station, they cleaned the rooms every day, Tgere was clean towels and linen for each person

Stayed in May 2024

Unfortunately if you wake up even with a slightest bit of voice, I don't believe that you are going to be able to sleep here cuz you can hear almost everything from the next room and outside.

The graffiti in the room was amazing, rlly loved that artistic style. The bathroom was quite nice, didn't expect a lot so what we got was a relief.

Stayed in May 2024

One night the power kept cutting out which was annoying especially in the late evening.

The room had its own microwave, fridge and kettle. The single room was spacious. The whole building felt secure. I love how each room had it own unique art work inside it.

Stayed in May 2024

Bathroom was outside for our room

Staff, Near to station

Stayed in May 2024

The showers need a deep cleansing The fire alarm sounded randomly at 2 am in all the rooms and none came to explain what was happening, all the guests were outside their rooms with a confusing face

Beds are amazing Cute place Comfortable rooms with amenities Clean rooms Clean amenities (towels, sheets, etc)

Stayed in May 2024

Nothing, all is good!

The free parking

Stayed in May 2024

The staff is fantastic... really nice people..

Stayed in May 2024

No cooktop - so not really a kitchen advertised. The location is over 6kms outside the city, only walking distance if you really need the steps

A basic room

Stayed in May 2024

At the time of collecting our bags after checkout the receptionist was away for more than 30 mins and we were a bit afraid that we would miss our flight on account of this delay

All worked and was good.

Stayed in May 2024

Hotel rooms were clean. Staff was helpful pre and post check in/check out.

Stayed in May 2024

no safe space for bikes and our bikes got stolen

very nice staff

Stayed in May 2024

Excellent location, very easy to get to the city center.

Stayed in April 2024

The room lacked soundproofing and my room was situated adjacent to a common shower room. Throughout the night and early morning, there were frequent disturbances, particularly from the loud noise of doors closing abruptly.

Everything worked smoothly, a decent place to stay bit pricy though.

Stayed in May 2024

Pretty expensive for one night

The artwork

Stayed in April 2024

Some of the Pillows could do with replacement. All others in my group had more comfort but my pillow was a much smaller and flat pillow but they could not give me a replacement

Really convenient location, lovely staff and brilliant value for money

Stayed in May 2024

It was very near to the central station. Nice and clean apartment.

Stayed in May 2024

For this price, I don't see any downsides.

A good place to stay. Reasonable price with parking available. Very close to metro and bus stops. People come to Amsterdam not to stay in their rooms but to enjoy the city. The room is budget-friendly, but overall, it's more than enough for a night's stay. Good value for money. Very friendly staff!

Stayed in March 2024

Shower gel has left. Soundproof is weak.

Price was good for money.

Stayed in May 2024

The arts at the building. It was just okay. So close to the metro.

Stayed in March 2024

The toilet/wash basin area was quite tight, and the ventilation of the toilet could be better to let out moisture and smell. The kettle was low quality plastic. The lighting in the room was extremely dark. There were hot water pipe running along a wall in the room and even though we had the heater off, the hot water made the room quite warm.

The room was very spacious, came with a table that can be used for studying/work and having meals. The microwave oven was high quality, it came with basic cutleries, plates, cups and glasses which were helpful. Free parking onsite, less than 15 mins away from the airport by car. The neighbourhood is quite lively and safe.

Stayed in May 2024

The hotel seems badly-soundproofed: It was all day and night audible that some other guests opened or closed doors on my floor.

The hotel is nicely decorated and the beds are really comfortable. Also the equipment in the room is useful. The connections to the airport and the city center as well as to nice neighbourhoods is great!

Stayed in May 2024

The floor of the room was dusty.

Great location - next to to the station with good connections. 5 mins to Ams Centraal. Decent size room with kitchen. Very kind stuff.

Stayed in May 2024

Lack of one time use slippers

Free parking space Staff's attitude Only one station far away from main central station Comfy room with basic kitchen and it's appliance Welcome gift Quality of shower shampoo

Stayed in April 2024

The shower was clogged up but they immediately fixed it after we complained. It is nice if they put shower mat in the bathroom.

It's good for a short stay.Walkable to train metro and bus station.The hotel also allowed us leave our luggage before and after our stay as our flight is in the evening time.

Stayed in May 2024