Reviews of Room Mate Aitana 4 stars
IJdock 6, Amsterdam City Centre, 1013 MM Amsterdam, Netherlands
#125 of 464 hotels in Amsterdam
Guests' ChoiceReview score
Based on 4479 hotel reviews
8.4Score breakdown
-
Cleanliness
8.9
-
Comfort
8.9
-
Location
8.7
-
Facilities
8.5
-
Staff
8.8
-
Value for money
7.8
-
Free WiFi
8.4
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 29 May 2024
Elizabeth
United Kingdom12 reviews7.0“Good”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
The man at reception told us he would give recommendations for places to eat ( note under door) and did not then follow through. When we opened the fringe there was an old 3 day out of date bag of lettuce in the fridge. When I said to reception they said just put it outside the door we will get it.
It was a lovely hotel however front door was hard to find as the signs were covered due to changing over some mattresses that were stacked outside. The room was lovely and the bed was super comfortable!
Stayed in May 2024
-
Reviewed: 28 May 2024
Rinkle
India1 review8.0Very good- • Business trip
- • Solo traveller
- • Executive Room
- • Stayed 6 nights
- • Submitted via mobile
Lift was very slow. And one lift was out of service. Had to wait atleast 10-15 mins for the lift to come. Also I had to ask the staff 3-4 times to give me the slippers so felt like this could be better.
Breakfast was very good and room was nice
Stayed in May 2024
-
Reviewed: 27 May 2024
Pelin
Turkey10 reviews1 helpful vote9.0“Good place to stay at”- • Leisure trip
- • Group
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
None
Perfect location, very close to the central train station and the sights. It was very clean and comfortable. The hospitality treats in the lobby were good.
Stayed in May 2024
-
Reviewed: 26 May 2024
Marek
Australia6 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Queen Room - Upper Floors
- • Stayed 1 night
- • Submitted via mobile
Towels were not clean, and we found staff left behind by previous visitors in the room.
Close to city centre. Quiet area of town. Walking distance to old town.
Stayed in May 2024
-
Reviewed: 26 May 2024
Michael
Ireland4 reviews8.0“Very good, although did find that check in takes an extensive amount of time.”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
the coffee however in the main buffet area was not that nice.
Breakfast was good, only shame is no variance in omelette but other than that, everything you would like is there.
Stayed in April 2024
-
Reviewed: 25 May 2024
Muhammad
Israel79 reviews15 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Rooms
Stayed in May 2024
-
Reviewed: 22 May 2024
Musa
United Kingdom8 reviews8.0“Once the renovation is over, i would definitely stay here again”- • Leisure trip
- • People with friends
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
They did inform us about the maintenance work going in the hotel until it booked the deal. It wasnt a problem but due to the stairs being closed, the waiting for the elevators were so long.
Really good location and amazing scenery. Nice seating area outside the restaurant which is next a small dock. Good rooms and facilities, highly recommend getting bicycle rental from the shop across as they offer discount for hotel guest.
Stayed in May 2024
-
Reviewed: 21 May 2024
Paul
United Kingdom1 review8.0“Pleasant stay and would recommend”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Lifts seem slow and no real direction of a staircase, very minor point.
Modern, clean, efficient. Staff were extremely helpful.
Stayed in May 2024
-
Reviewed: 21 May 2024
Constantinescu
Romania1 review9.0“Awesome view, decent to good breakfast, very clean room, really terrible elevators”- • Business trip
- • Group
- • Queen Room - Upper Floors
- • Stayed 3 nights
It had the basics for the breakfast itself but it could do a bit better when it comes to the diversity of breakfast meats and for sure a bit better with the vegetables and fruits that were offered. The Mandarine fresh juice was awesome
It had the basics for the breakfast itself but it could do a bit better when it comes to the diversity of breakfast meats and for sure a bit better with the vegetables and fruits that were offered. The Mandarine fresh juice was awesome
Stayed in May 2024
-
Reviewed: 21 May 2024
Alina
Romania8 reviews1 helpful vote9.0“Pleasant holiday”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 7 nights
- • Submitted via mobile
There were some works in the hotel during our stay, pretty disturbing, but the management succeded to compensate us, so we had a pleasant holiday.
Very nice room, good size, bright, with a nice view over docks, with a comfortable bed and pillows. The cleaning service was very good, every day. Very good breakfast and dinner. Nice restaurant, with a good chef.
Stayed in May 2024
-
Reviewed: 20 May 2024
Renata
Brazil28 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
O horário do check-in atrasou bastante.
Stayed in May 2024
-
Reviewed: 20 May 2024
Dashpal
United Kingdom8 reviews9.0“Good”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Lifts system very slow
Staff were great. Good location and near central station.
Stayed in May 2024
-
Reviewed: 20 May 2024
Wharton
United Kingdom1 review8.0“Very friendly and comfortable hotel in a great location.”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Great location with easy walking distance from station and to the centre of Amsterdam.
Stayed in May 2024
-
Reviewed: 19 May 2024
Elmarie
South Africa23 reviews9.0“Excellent location. Friendly & professional staff”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
Excellent location. Enjoyed our view. Changed our room without any hassles.
Stayed in May 2024
-
Reviewed: 18 May 2024
Sadieh
Israel5 reviews2 helpful votes7.0Good- • Leisure trip
- • People with friends
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Elevators take long time to arrive
Spacious rooms, clean and friendly staff
Stayed in May 2024
-
Reviewed: 17 May 2024
Gordon
Malta1 review9.0Superb- • Business trip
- • Solo traveller
- • Queen Room - Upper Floors
- • Stayed 2 nights
- • Submitted via mobile
Only 3 lifts and they are extremely slow!!
Clean rooms and the location
Stayed in May 2024
-
Reviewed: 17 May 2024
Deborah
United Kingdom25 reviews3 helpful votes8.0“Very enjoyed”- • Leisure trip
- • Couple
- • Queen Room - Upper Floors
- • Stayed 3 nights
- • Submitted via mobile
Modern and location
Stayed in May 2024
-
Reviewed: 17 May 2024
Scott
New Zealand8 reviews8.0“Amazing modern building that is close to the train station and the old part of the city so a great spot to stay if visit”- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 3 nights
- • Submitted via mobile
Only thing I could fault is the lifts had issues on the day. The hotel was under renovation but they notified us about this so all was fine
Great location in a modern hotel
Stayed in May 2024
-
Reviewed: 16 May 2024
Letizia
Netherlands113 reviews9 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
The elevator doesn’t work properly and due to renovations it is not possible to use the stairs. I lost around 20 minutes trying to go down for breakfast
The room was very clean and spacious. Next to Central station
Stayed in May 2024
-
Reviewed: 15 May 2024
Mohammad
Kuwait24 reviews3 helpful votes8.0“The staff of the are very good cooperating and friendly, and my suggest if they put smart TV in the room”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted via mobile
The TV did not work I hope they’re both smart TV in the room, and the air conditioning was not cold. Housekeeping was not well arranged in the room and bathroom
The location of the hotel very very good the breakfast excellent
Stayed in May 2024
-
Reviewed: 14 May 2024
Eva
United States1 review8.0“Over all excellent!”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted via mobile
Excellent place to stay at near to amsterdam central. Very clean and friendly staff. The view was incredible. Would love to be stay here next time as well.
Stayed in May 2024
-
Reviewed: 12 May 2024
Taras
Ukraine17 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room - Upper Floors
- • Stayed 3 nights
- • Submitted via mobile
Elevators are a disaster - on sunday morning there was only one out of 3 working. Also, staff in restaurant is too relaxed - on saturday the breakfast starts at 7.30 am, however the egg station will not start until 7.50am. Very often there are no cups near coffee machine, or you need to wait until the food is replenished in the buffet.
Location, view from the room, room itself.
Stayed in May 2024
-
Reviewed: 10 May 2024
Denise
Australia42 reviews3 helpful votes8.0“It was nice to return to Room Mate Aitana, its location is just perfect for exploring parts of the city without the crow”- • Leisure trip
- • People with friends
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Some minor inconvenience with the renovations taking place. Small temporary Lobby could be quite busy at times.
Location, location.friendly and obliging staff.
Stayed in May 2024
-
Reviewed: 10 May 2024
Michael
United States45 reviews7.0“A good stay in Amsterdam.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 3 nights
The shower door was an inadequate design with no seal on the hinge side of the shower door. Elevators were quite slow, on our room floor we waited 2-3 minutes each time. Walking anywhere from this hotel is a long walk.We did not eat breakfast in the hotel. 25 Euros was too much.
Check in was easy. There was luggage assistance to get to the room. There are front desk people and hosts. language was not an issue. Many off the front desk people spoke different Languages but all spoke English. Lots of windows and sunlight. I enjoyed TV in English. I did like the bar/restuarant. food was excellent'.
Stayed in May 2024
Guests also reviewed these properties:
-
ibis Styles QuimperQuimper, France
-
Vintimille HotelParis, France
-
Apart LischanaSamnaun, Switzerland
-
Apart PatriciaLängenfeld, Austria
-
AB Apartamentos H2OMálaga, Spain
-
Ayouze AubergeAit Ben Haddou, Morocco
-
Jarzmin 2 Rooms ApartmentCameron Highlands, Malaysia
-
MatryoshkaIca, Peru
