Ryokan σε Zao Onsen

DemiCL92 Σιγκαπούρη

The room size, staff service and food was spectacular. It was as competitive as the service I experienced in Kamikochi.

Kristin Ηνωμένες Πολιτείες

Excellent food, 4 onsen on property. Spacious rooms.

Rick Αυστραλία

Where do I start? This place is amazing to stay at! I regret that we only stayed one night! The room was clean and the beds were comfortable. Breakfast was included and it was buffet style. Due to it being so early in the season, a lot of restaurants were closed, but the reception staff recommended a lovely BBQ place a short walk away which was delicious! The baths were to die for! We used both the private and public baths.

Amanda Νέα Ζηλανδία

Itoya could be Zao Onsen's unofficial museum, brimming with bric-a-brac and skiing memorablia. Spacious rooms with mountain views and plenty of hot water for tea. Traditional Japanese breakfast at 7.30am with jazz (definitely book the breakfast option, you won't find any better in town). A shrine of sorts to the Beatles (!). Excellent little onsen – I always had the women's one to myself, such a treat. Sweet elderly couple doing a heroic job running the place on their own. WIFI was strong. Drying room for ski gear. Many thoughtful touches, including your own kimono. Be sure to buy your ski pass from them as you get a good discount. < 10 mins walk to several ski lifts. I can't wait to go back.

Yoojin Jung Ηνωμένες Πολιτείες

Probably one of the best hotel experiences I've had. All of the staff was extremely helpful and nice. There was a bit of a language barrier but they were very accommodating nonetheless. My room was a good size with a nice view, I came for fall color viewing and I had a fantastic view outside my window. The hot springs at the hotel were extremely nice. The water was just the right temperature for me and it made my skin feel fantastic afterwards. I personally prefered the sulfur bath more but both were great. I was lucky enough to go when it wasn't that busy and had the entire thing to myself. Last but not least, the best part about my stay was the food. I stayed for 2 nights and was able to indulge in some of the most delicious food. The dinner and breakfast for each day was different but equally as delicious. If you ever stay here, you must get the option with meals provided.

Sheamus Ηνωμένο Βασίλειο

Wonderful location in Zao Onsen, and we were able to use the Ryokan's shuttle from Yamagata station - It's also only a 5-10 minute walk from Zao Onsen's bus terminal for trips back down to Yamagata or if the shuttle times don't suit/are full. Also only a 5-10 minute walk to the Onsen's convenience store, as well as the gondola lifts up to various peaks around. It was unseasonably warm leading up to our visit and the wintersports season hadn't quite started yet, but there was snow on the shaded side of the valley. Food was fantastic, the kaiseki was stunning for all our meals and we were really able to sample a wide range of local dishes and ingredients and they tasted great. There is a nice selection of local Sake and Sochu/etc as well. The baths are lovely (as we stayed during winter, the outdoor baths were closed) and are cycled between genders after cleaning so you can experience both baths during a multi-night stay. They're quite cosy, with room for maybe only 5-10 people at most, but given the overall size of the Ryokan and other guests' schedules it was empty most times we went for a bath, and only with one or two other people the times it wasn't. The onsen water is as advertised, heavy on the sulfur, though the smell did not bother me (I did have a bit of a stuffy nose), and very therapeutic. We stayed in a Japanese-style room which was lovely, clean, stocked with amenities etc as one would expect. Staff were wonderful, struggled a little bit with very sparing English, but we managed to get by with our sparing Japanese as well.

Chow Χονγκ Κονγκ

The food, the service everything. Room is tidy and neat. Nice and responsive staff

Alessandra Ιαπωνία

Great location, 5 minutes walking from the ski resort, 1 minute from public onsen, 2 minutes walking from the bus stop. A lot of restaurants around. The stuff are friendly. The breakfast is really good, Japanese style.

Taniya Αυστραλία

Very beautiful onsen. Mix bath and private onsen