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Located in the small village of Arzens, Chambre d’Hôtes Neptune Wood welcomes guests to a modern wooden house with a garden. Carcassonne Medieval City is 18 km from the property. Guest rooms at Chambre d’Hôtes Neptune Wood have a private entrance and are equipped with a TV, microwave and electric kettle. Free Wi-Fi access is provided and rooms have a private bathroom with a walk-in shower, hairdryer and free toiletries. Breakfast is served daily and features homemade jams and cake. Guests can find restaurants and grocery shops 500 metres from the property. The Canal du Midi is 4.5 km away and guests can visit a wine cave 500 metres from the property. Bicycle rental is available 2 km away and a Cathar Castle is located 20 km from Chambre d’Hôtes Neptune Wood. Carcassonne Train Station is 15 km away and Carcassonne Airport is a 15-minute drive from the property. Toulouse Airport is a 1-hour drive away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
and
1 large double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
9.2
Location
8.5
Free WiFi
8.8
High score for Arzens
Select topics to read reviews:

See what guests loved the most:

  • Aline
    Switzerland Switzerland
    We had a very pleasant stay at Neptune Wood, we got the little studio with its own entrance (although we booked a room, got an upgrade), which was very practical and cozy. The breakfast was super tasty and the hosts are very friendly. Would...
  • Julie-kay
    United Kingdom United Kingdom
    A large ground floor studio with a big multi jet shower in large bathroom. In the studio there wa everything I needed and more - decent fridge, very comfortable firm bed, good coffee machine. The breakfast was superb and unexpected- great coffee,...
  • Doctor
    France France
    The location was not too far off the motorway and certainly worth the short diversion. The property was quiet, very comfortable and the host delightful and helpful.
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of Chambre d’Hôtes Neptune Wood
Great facilities! Review score, 9.2

Most popular facilities
  • Free parking
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • Garden view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Children's high chair
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Cooking class
  • Tour or class about local culture
  • Walking tours
  • Temporary art galleries
  • Bowling
    Off-site
  • Hiking
  • Darts
  • Table tennis
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
Food & Drink
  • Breakfast in the room
  • Tea/Coffee maker
Internet
Fast free WiFi 203 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Services
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Private check-in/check-out
  • Executive lounge access
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Spanish
  • French

House rules

Chambre d’Hôtes Neptune Wood takes special requests - add in the next step!

Check-in

From 17:30 to 20:00

Check-out

From 07:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


Smoking

Smoking is not allowed.

Quiet hours

Guests must be quiet between 23:00 and 10:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that prepayment is due by cheque. The property will contact you directly to organise this.

Pets are allowed in the rooms Saturne and Venus, on demand only.

Please inform Chambre d’Hôtes Neptune Wood in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Quiet hours are between 23:00:00 and 10:00:00.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Chambre d’Hôtes Neptune Wood

  • Room options at Chambre d’Hôtes Neptune Wood include:

    • Family
    • Double

  • Check-in at Chambre d’Hôtes Neptune Wood is from 17:30, and check-out is until 11:00.

  • Chambre d’Hôtes Neptune Wood is 200 yards from the centre of Arzens. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Chambre d’Hôtes Neptune Wood is popular with guests booking family stays.

  • The prices at Chambre d’Hôtes Neptune Wood may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Chambre d’Hôtes Neptune Wood offers the following activities / services (charges may apply):

    • Hiking
    • Bowling
    • Table tennis
    • Darts
    • Temporary art galleries
    • Tour or class about local culture
    • Walking tours
    • Cooking class