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Get the celebrity treatment with world-class service at Sultan Palace Hotel

Sultan Palace Hotel is located in Atyraū and features a bar. Among the facilities at this property are a shared lounge and room service, along with free WiFi throughout the property. The accommodation provides an ATM, a concierge service and luggage storage for guests. Guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Rooms have a kettle, while certain rooms include a kitchen with a microwave. At Sultan Palace Hotel each room comes with bed linen and towels. At the accommodation you will find a restaurant serving American, Chinese and Greek cuisine. Vegetarian, halal and kosher options can also be requested. Sultan Palace Hotel offers 5-star accommodation with an indoor pool, fitness centre and sauna. Guests at the hotel will be able to enjoy activities in and around Atyraū, like hiking. Free private parking and a business centre are available, as well as a 24-hour front desk. The nearest airport is Atyrau International Airport, 3 km from Sultan Palace Hotel.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
7.9
Facilities
8.2
Cleanliness
8.5
Comfort
8.6
Value for money
8.0
Location
8.1
Free WiFi
6.8
Low score for Atyraū
Select topics to read reviews:

See what guests loved the most:

  • Ainur
    Switzerland Switzerland
    Very clean and a superb hotel. I have stayed here alone and with the family. Both times were great. Clean rooms, we have gotten upgrade both times for free. The staff is very friendly and put a lot of effort to make it an enjoyable stay. We have...
  • Petro
    Australia Australia
    Absolutely beautiful hotel and amazing service. Had a wonderful stay and highly recommend. Was able to check me in early when I arrived before 7am, amazing food and welcoming staff who had a decent level of English.
  • Vitaliy
    Kazakhstan Kazakhstan
    Quick check-in / check-out, clean and comfortable room, good breakfast - for a one-day stay at the hotel this is more than enough.

Hotel surroundings

Restaurants
3 restaurants on site

  • Restaurant #1
    • Cuisine
      Indian • Irish • Italian • Japanese • Mediterranean • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Local • Asian • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Бар
    • Cuisine
      American • Chinese • Greek • Irish • Italian • Japanese • Mediterranean • Mexican • Middle Eastern • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Ирландский паб
    • Cuisine
      Indian • Irish • Italian • Japanese • Mediterranean • Mexican • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal • Kosher • Vegetarian

Facilities of Sultan Palace Hotel
Great facilities! Review score, 8.2

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/performance
  • Hiking
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Sultan Palace Hotel takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Sultan Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sultan Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Sultan Palace Hotel

  • Sultan Palace Hotel is 3.1 miles from the centre of Atyraū. All distances are measured in straight lines. Actual travel distances may vary.

  • Sultan Palace Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hiking
    • Fitness/spa locker rooms
    • Live music/performance
    • Swimming Pool
    • Beauty Services
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • The prices at Sultan Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sultan Palace Hotel include:

    • Single
    • Double
    • Twin
    • Suite

  • Check-in at Sultan Palace Hotel is from 14:00, and check-out is until 12:00.

  • Sultan Palace Hotel has 3 restaurants:

    • Бар
    • Ирландский паб
    • Restaurant

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.