Kraków, Poland
Positive section of review
I like literally everything about this hotel! This is my best experience at a 4-star hotel. The location, the interior, the staff - everything was just perfect. I really enjoyed the tablet-managed room system (lights, temperature, cleaning request, dnd mode, etc.). The staff has always been super helpful. The hotel lobby is great and there is also a coffee/tee machine there. It's possible to leave your luggage after the check-out (guess it’s also possible before the check-in). The room has been cleaned really well every time, not just before the check-in. There is always a new set of water bottles after cleaning If you finish the previous one. There is also a hygienic bag with a tampon/pad/etc. if you need one.
Negative section of review
I could just mention that it would be great to have cosmetic tissues and slippers (at least on demand)
Kraków, Poland
Positive section of review
The rooms were clean although a bit grubby on the carpets and a belt was left lying on the floor from previous guests as older guests it would have been better on the ground floor instead of up and down the lift Also we were put next door with a very young baby who I think was unwell as screamed the place down Mabe locating age and family to better suited rooms
Negative section of review
Breakfast was awful No English tea ( your English tea tastes like perfume ) not enough hot food in the morning You need hot bacon / eggs Not everyone likes continental so for us it was a waste of money as only had breakfast once
Kraków, Poland
Positive section of review
Located near to main square in Krakow which is very convenient. Exceptionally friendly staff. Clean apartment with exact instructions how to find and check in and out. Hairdryer and iron provided plus some kitchen appliances which is very convenient. I’m very happy that I’ve chosen this place, totally recommend and definitely will come back ☺️
Negative section of review
Microwave could be useful 🤗
Kraków, Poland
Positive section of review
good location, easily accessable by car and walking distance of the old town, the Wavel, The river and the Kazimierz. Godd lokking views side views to the cathedral. quite and comfortable beds.
Negative section of review
I cannot use my Radisson card as it was not direct booking, and one two staff guys were not too kind. The breakfast can be more vatiety, more local and seasonal vegetable fruits. The cleaining is practically not done, the eco freindly bullshit is a shame, instead of cleaning they just cleaned the dust bins, and the new mineral water was given only in every two days instead of daily promise. it is a shame that a card is needed for the elevator :-(
Kraków, Poland
Positive section of review
This property was in a very good location with really cool pool and jacuzzi on the top of the hotel. The view from there was really nice.
Negative section of review
There was nothing special we did not like, maybe paid parking, could have been included.
Kraków, Poland
Positive section of review
I couldn’t find the hotel. When I rung to get directions they told me to look at the email that wasn’t clear and hung up
Negative section of review
I couldn’t find it. It was hidden in a dark lane
Katowice, Poland
Positive section of review
It was very luxurious and gave a very good value for money, good service from the owner
Negative section of review
It was a bit smaller than I thought
Poznań, Poland
Positive section of review
Room very good and spacious, except bathroom had some water output problems.
Negative section of review
Sauna was poor.
Warsaw, Poland
Positive section of review
great place to stay, clean comfortable and quiet
Gdańsk, Poland
Positive section of review
Very nice location!!