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  5. Reviews of Hotel Indigo Berlin - East Side Gallery

Reviews of Hotel Indigo Berlin - East Side Gallery This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Muehlenstrasse 13-19, Friedrichshain-Kreuzberg, 10243 Berlin, Germany

#12 of 523 hotels in Berlin

Guests' Choice

Review score

Based on 577 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Breakfast expensive at €23:00 each

    Great breakfast, and great pillows (always a problem in hotels but not here). Superb location and excellent staff who were knowledgeable.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Quirky hotel, great location. Recommended.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There isn’t really any faults. Only small suggestions. I got the wrong room at first but they fixed it within minutes. Room has Tea/ Coffee making facilities but could do with more water to fill up the kettle. One bottle was provided and unlike Indigo Brussels, I wasn’t advised and therefore didn’t know where to refill the bottle. Also, there is a cooler in the room but it’s not a fridge. I call it cooler because you can’t refrigerate anything, it just keeps your food/ drinks moderately cool. Lastly, pillows are on the soft side, could do with more firmness. These are only small suggestions though.

    I stayed in Indigo Brussels before which I loved so I was looking forward to this one in Berlin. All in all, it’s a beautiful hotel, quirky and well located. Cute interior design and comfortable beds. Also loved the rooftop bar and highly recommend a visit. As a Berliner who lives abroad, I can tell you that this hotel is in a superb location, easy to find and navigate from. You can get the S-Bahn to Ostbahnhof and then walk a very easy 10 minutes (also nice as you walk along the Berlin Wall). You could also wait for the bus but why bother, it will take you longer. The same train gets you to and from the airport, you also can get the RE. Same train station gets you trains to anywhere you wanna go. Save your coins and don’t take a taxi. Shops are all within very short walking distance, you have two supermarkets within the train station (Rewe is 24h open). There’s a small bakery if you wanna grab some breakfast rolls or cake - 2 min from the hotel. Staff are super friendly and helpful, you can also ask.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    A good place in East Berlin
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    nothing really

    Quiet, decent, clean room - all good

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish the air con worked better. We had to keep the window closed at night due to the noise at the Uber plaza and the room got a bit stuffy.

    The room was spacious, there was a good size desk for wark and the chaise lounge was an added comfort. Fantastic shower. Very nice lunch too, much better than I’d expect from a hotel restaurant

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Beautiful place!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    All was great!

    Perfect, clean and good looking

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Beautiful hotel, awesome location and overall just the perfect place to experience Berlin
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Room cleaning policy is weird. Because of sustainability policy they do not clean room by default every day, unless you ask for it.

    Room was excellent. Despite the location, the room was very quiet. Breakfast was also excellent. Location is perfect! The wall is just across the street and 15 meters outside of hotel you have plenty of great restaurants and bars.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    I am happy we chose this hotel and will return in the future.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    All was amazing!

    Lovely quiet room, very well maintained, clean and spacious, excellent bathroom. Staff very friendly and cooperative. Breakfast with very large variety and taste. The location is great (just a short bus drive to the main part of Berlin).

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Cozy and stylish hotel at convenien location, great views from upper floors
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms not being cleaned everyday

    stylish and cozy

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Great location with wonderful staff!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    Ordering room service is not very clear and it's not available till late night/overnight unfortunately. I think you have to go to the reception or restaurant itself to order? We tried once but the on-site restaurant was already closed around 9pm

    The staff are so so nice, helpful, and accommodating! The location is amazing - there's a mall right next door and tons of restaurants downstairs. The breakfast buffet at the hotel was really great as well! Very clean, cosy rooms too and the showers are perfect

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Perfect days in Berlin (by the Wall)😀
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    No cleaning/ changing of towels - bed linen

    Bathroom / shower was great. Great view from rooftop bar😀

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    Room didn't include coffee and the airco was quite weak.

    Nice location and nice room.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Lovely, would stay again.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is right next to the Arena, so there was a bit of noise in the evening. Drinks at the rooftop bar were overpriced.

    The breakfast buffet was extensive, but the price is too high. The room was very comfortable and the bathroom spacious - there was everything one needs, plus everything in the mini-bar was free to take. Staff was friendly and helpful.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Stuff are very kind and helpful.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff specially the gentleman who made the check-in and the night shift for our check out, both were very kind thanks to them and let them know please.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect! The best hotel I have ever been in.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything, starting from hotel, location, breakfast and staff

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I will definitely come back! The welcoming smiles at the front desk, kind approach made me feel like I have been there many times. Special thanks to Irakli and Bilawal! I also have to mention I have some food intolerances and I had a great choice in the breakfast buffet. Definitely recommend place to stay :)

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights

    breakfast

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Style, staff

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    I loved every minute of my stay. The staff was so nice. The breakfast was perfect especially for a vegan I had lots of o
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Die Ausstattung des Zimmers Personal Frühstück

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    Very good place for stay in Berlin
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All was super 1. Big room, brand new furniture, clean 2. Very good breakfast 3. Very polite reception 4. All what you need in room

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Stylish, comfy Berlin hotel overlooking the river
    • Leisure trip
    • Couple
    • Standard Queen Room with River View
    • Stayed 3 nights
    • Submitted via mobile

    Great hotel! Lovely staff at reception, stylish room, all very comfortable and clean, quiet at night, would recommend in a heartbeat :)

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and quiet rooms, excellent breakfast, fresh and modern hotel

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    An absolutely excellent hotel!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Beautiful room with everything you would need, and very clean. Staff were friendly and helpful. Food in the restaurant (breakfast and evening) was delicious! Excellent location with great transport links into the city.

    Stayed in February 2024

Showing 1 – 25

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