Gertrud-Kolmar-Straße 5, Mitte, 10117 Berlin, Germany
#351 of 524 hotels in Berlin
Guests' ChoiceBased on 651 hotel reviews
7.6Cleanliness
8.0
Comfort
7.9
Location
9.4
Facilities
7.4
Staff
8.0
Value for money
8.0
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Natalya
AustraliaStaff were enormously helpful and the location was very manageable.
Stayed in June 2024
Reviewed: 5 June 2024
Brianna
United StatesThe location is fantastic. Close to everything. Market very close, lots of food and sights within a 5-10 minute walk. The room was clean, well stocked with towels, soap, and toilet paper. There was good storage in the cupboards for bags and whatever you wanted to put on shelves. Windows open, fan, nice black out curtains. They will hold your luggage. Overall a great place.
Stayed in June 2024
Reviewed: 4 June 2024
Rasul
TurkeyThe staff wasnt friendly at arrival , i felt like the staff didnt want to see me at hotel, even didnt let me to sit and wait 1 hour until check in time . just Go and Walk Around . Come at 3pm .... Im also a receptionist at a Touristic hotel in my country but at this hotel staff needs some training about hospitality . I never complain generally but i have to inform others ...
Location was just perfect a few minutes to Berlin Mall , Brodenburg Door and other attractions , Room was spacious and very cozy ,no noise at all .
Stayed in June 2024
Reviewed: 3 June 2024
Erika
CanadaStaff was not friendly and did not speak English. Front entrance is small and not welcoming to guests. No cameras in baggage room. I couldn’t get the TV to function. I think it was a bad connection or no connection but can’t confirm because it wasn’t in English.
Location was perfect, very central. Beds were comfortable. Nice view of the park. Sushi place down the street located in the same building is beautifully decorated and the food is very delicious!
Stayed in June 2024
Reviewed: 2 June 2024
Korcan
IrelandThe rooms were poorly soundproofed, and I was constantly disturbed by the loud noises, causing me to wake up multiple times during the night
Clean, great location.
Stayed in May 2024
Reviewed: 28 May 2024
Desislava
GermanyThe room is not noise-isolated and you can hear how the staff and/or other users talk loudly, so I woke up 3 times during the night because of it. I would recommend it for short stays but for long ones maybe you should request a room that is further from the entrance in order to sleep better.
I liked the central location and proximity to the central station. Also that it had everything I needed for my one night stay and how clean it was. You can as well leave your luggage before check in time and/or after check out.
Stayed in May 2024
Reviewed: 17 May 2024
Paulina
PolandIt is a good place for a few nights in Berlin. Cheap and clean.
Stayed in May 2024
Reviewed: 11 May 2024
Nermina
GermanyThey allowed us to leave our luggages inside the hotel even after checking out.
Stayed in April 2024
Reviewed: 4 May 2024
Adam
United KingdomGreat location with shopping and food facilities near by. Check in and check out was smooth and staff were friendly. Would recommend 👌
Stayed in April 2024
Reviewed: 15 April 2024
Trish
United KingdomGreat location
Stayed in April 2024
Reviewed: 28 March 2024
Anna
GermanyThere was almost no lobby.
Location!!! All what you Need for a small trip/overnight stay. It was clean, quiet, comfortable, not expensive.
Stayed in March 2024
Reviewed: 17 March 2024
Guljahan
Turkmenistanno breakfast..
clean and nice location!
Stayed in March 2024
Reviewed: 3 March 2024
Jordan
GermanyWi-Fi reception from my room was poor and not usable. Water system in shower fluctuated from warm to boiling hot erratically while showing which resulted in skin burns. Hygiene and a stable Wi-Fi connection is important for travelers so I would insure those are working correctly.
Convenient location, room was clean
Stayed in February 2024
Reviewed: 29 February 2024
Noelia
GermanyToo loud in the morning. Extremely loud. Speaking on the telephone in front of the doors at 8 in the morning meanwhile guests are sleeping.
The best about the hotel is where is located.
Stayed in February 2024
Reviewed: 26 February 2024
Julius
LithuaniaWe read the reviews before booking the room. We hoped that the hotel management would respond to comments and bad reviews. It's a pity, but no. Bad sewage smell in the room even after opening two windows in the room all the time. Lumpy, bumpy pillows. Really small blankets. And no kettle...
Great location.
Stayed in February 2024
Reviewed: 22 February 2024
Chacon
CanadaThe wifi was no good. You have to go to the hallway to be able to connect.
The location and both bed and bathroom were comfortable.
Stayed in February 2024
Reviewed: 21 February 2024
Alvaro
CanadaThe location is amazing! Very clean and modern, decoration is also pretty cool in the hallways.
Stayed in January 2024
Reviewed: 10 February 2024
Barbara
MexicoThe place doesn’t look like the pictures , neither the main building and the rooms.
Fantastic location. Near most of the attractions.
Stayed in February 2024
Reviewed: 5 February 2024
Soledad
ChileThe room wasn’t cleaned the first day. We had to ask for an electric kettle because it wasn’t in our room from the beginning. They neither had some cutlery nor plates. Without question this is a great place to stay, they can improve by paying attention to this aspect.
The location is excellent. You can get by walking to several interesting places in the city. There’s a metro station quite near. The size of the room was good and the bed comfortable.
Stayed in January 2024
Reviewed: 1 February 2024
Daniel
SwedenI like a nice view, but this was on street level. My own fault I guess
Clean, fair price,
Stayed in January 2024
Reviewed: 23 January 2024
Marc
GermanyA but industrial. But not cool
Easy access
Stayed in November 2023
Reviewed: 28 December 2023
Marco
BelgiumWe were on the ground floor next to the street and the window doesn't look so strong
Staff
Stayed in December 2023
Reviewed: 18 December 2023
Salvador
SpainThe mattresses werent good, the toiket seat wasnt properly cleaned.
The location was great and in general everything.
Stayed in December 2023
Reviewed: 16 December 2023
Kaya
Turkeywifi connection
location
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content