No possible to have breakfast due to limited facility and high number of Guests.

Good location and very nice Hotel (good quality standard as all Novotel). Professional and nice Staff.

Stayed in April 2024

- The bathroom and toilet design is very poor: 1) absolutely no noise insulation. You hear everything when your roommate uses the toilet, flush the toilet or take a shower 2) the ventilator doesn’t seem to work or very weak so the wall of the bathroom is all wet after a warm shower or the smell in the toilet got trapped. 3) there is a huge gap in between the bathroom door that is facing the basin, so your roommate can see everything if you stand there. - Housekeeping quality is below avg: 1) we have to go down to the reception to get our 3rd mug as we can’t reach anyone from housekeeping by calling twice. 2) On the 2nd day they didn’t refill our coffee/tea. 3) the bathtab has stain since we checked in - only 2 elevators for a hotel with more than 200 rooms. At peak hour the staircases are very busy coz ppl can’t get in the elevators

- Location is great. Easy access to many sites - the Suite is big enough for 3 ppl for a short trip - there is a microwave and mini fridge in the room so you can eat simple food in the room

Stayed in May 2024

Everything was good- great location, rooms are comfortable, exceptionally charming reception, cleanliness and size of the room great. Only remark is that the price could have included breakfast but compared to overall price level, still a good offer.

Stayed in May 2024

We booked for the adults, but there were only two sets of dining chairs and cups.

The rooms were very clean. Close to everything.

Stayed in May 2024

The bathroom is a plastic, prefabricated contraption. It's like something you'd find in a ferry boat or train.

Good location. Easy access to busses and S-Bahn.

Stayed in May 2024

We arrived around noon and check in was at 3pm. We asked if the room was available and the reception guy said no. When we asked if he could notify us when the room was ready he bluntly said no!!

Perfect location and room size.

Stayed in May 2024

Breakfast was moderate both in quality and variety In-room curtains used for family rooms were of poor quality and aged, giving a “dirty” impression.

Location, room architecture, design and decoration, bathroom, bed and mattresses quality, friendly personnel.

Stayed in May 2024

Had could of sleepless nights as the Ac switches off in the night because of hospital policy. Got a fan on the third night to make it more tolerable.

Great location. Comfortable stay with family. Friendly staff.

Stayed in May 2024

Location isn't great but it depends what you want to do

Stayed in May 2024

Tea and coffee sachets provided on our arrival but no milk. Also as we booked a room with a kitchenette it would have been useful to have some cutlery and plates provided. Also we had booked a room for 3 persons but were only provided 2 cups and two chairs.

The location was superb with a station, the main sights and a supermarket all within walking distance. The family room was ideal for us and our daughter.

Stayed in May 2024

The room did get a little hot. I'm not sure if the AC was working or not. We did have one window that opened all the way, and that helped considerably.

The room had a great floor plan that worked exceptionally well for a family, especially the separate WC, and the shower + bathtub. The kitchenette was tiny, but was perfectly adequate for simple meals and snacks (included small sink, electric kettle, microwave, refrigerator). Location right next to a major S-Bahn line was amazing.

Stayed in May 2024

Rooms could be better

The location and staffs were on point. Given the circumstances at the time with the strike, they were quite accommodating and helpful.

Stayed in March 2024

Elevator is very slow. Reception staff was not always friendly

Room size, clesneds, good location,

Stayed in May 2024

Nothing to say here

Spacious well appointed rooms & a good location for seeing Berlin. Excellent value for money

Stayed in May 2024

The only downside was the 22-euro breakfast the hotel offered. Quite expensive in my opinion. But just like I said, there’s a supermarket around the corner and some bars in the area, so you can easily overcome the problem, if it is a problem for you.

The location is excellent, especially if you are a ww2 history nerd, with both the ruins of Anhalter railway station and the Topography of Terror history museum at short walking distance. The suite was clean and well equipped. There’s a supermarket right behind the corner and a couple of restaurants nearby.

Stayed in May 2024

The reception staff I felt were a bit distant, no-one told us any information, there were loads of maps, and useful information that would have helped us but we didn’t notice these until the end of our trip. The bar staff were helpful and we had a lovely stay regardless.

Location was great, clean and comfortable

Stayed in May 2024

Room

Stayed in May 2024

Really spacious room, comfortable and clean.

Stayed in May 2024

Perfect hotel location, great rooms

Stayed in April 2024

there was no such thing

the location was perfect, I had the same distance to every part of Berlin

Stayed in May 2024

Family Room was great with 2 kids. Very good value for money and the staff were friendly and professional.

Stayed in May 2024

For some reason, the cleaners entered the room without knocking every morning, extremely early. Which seemed out of place.

Perfect location, close to city center and all main attractions. Spacious room with all needed inside.

Stayed in May 2024

AC in rooms doesn’t work, had to change rooms and giving us a fan which was ok

Close location to the metro, central location to walk around also… very convenient for a night or two only… staff were great and breakfast was not bad

Stayed in May 2024

Very good location, near to Potsdamer Platz. The room was clean and comfort. The stuff was very friendly and helpful. I would choose it for a next time

Stayed in May 2024