Plaza Juan XXIII, 5, 37008 Salamanca, Spain
#6 of 51 hotels in Salamanca
Guests' ChoiceBased on 543 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Simplicitylsf
SingaporeNothing much, maybe because of the location in the ancient town, it was harder to drive around.
Love the location, their staff was very friendly to help us when our car broke down. Everyone was kind and friendly.
Stayed in June 2024
Reviewed: 4 June 2024
Jennifer
AustraliaNot a thing - everything was exactly what we wanted.
The room was awesome. We had everything we needed and it was so comfortable. Loved the beds. The staff were lovely. Win win
Stayed in June 2024
Reviewed: 3 June 2024
Mayobanex
Dominican RepublicThe bed is not that comfortable but it is really clean.
The hotel is beautiful, the breakfast really good!
Stayed in June 2024
Reviewed: 30 May 2024
Russell
United KingdomCouldn’t book breakfast on booking.com required breakfast and parking direct. They listed pre breakfast 10.90 euros, charged us double!!! Saying they had no record and not very nice about it. 5 rooms 10 persons just lost for next year
Location location location
Stayed in May 2024
Reviewed: 29 May 2024
Brian
FranceAll good.
A beautiful hotel in an ideal location. We took a room with a terrace which was a real bonus and which had an amazing view of the cathedral. Very spacious, elegant bedroom and bathroom. Friendly & helpful staff.
Stayed in May 2024
Reviewed: 28 May 2024
Gary
IrelandFantastic location, lovely staff.
Stayed in March 2024
Reviewed: 27 May 2024
Peter
CanadaGreat view and location
Stayed in May 2024
Reviewed: 27 May 2024
Ed
United StatesCan't think of anything we would change.
Everything, well appointed room, amazing location and very helpful and courteous staff! Loved it!!!
Stayed in May 2024
Reviewed: 26 May 2024
Edward
NetherlandsIt lack some authentic and personal feeling.
Very good hotel at great place.
Stayed in April 2024
Reviewed: 26 May 2024
Paul
United KingdomThere was nothing we didn't like.
We loved the location and the hotel itself. The staff were really friendly as well.
Stayed in May 2024
Reviewed: 19 May 2024
Endre
HungaryThe first morning it was some problem in the restaurant, therefore the breakfast was a bit chaotic.
In fact it's a perfect hotel. The staff is very friendly, helpful. We enjoyed the bed and the bathroom. The breakfast is rich. To find the underground parking of the hotel looks complicate in front of the computer, but much easier in reality, than we expected based on the description of former guests. Don't be afraid, GPS do help! The location of the hotel is breathtaking. You step into wonderland from the hotel, directly!
Stayed in May 2024
Reviewed: 16 May 2024
Marc
United StatesMoths!
Superb location, parking garage, hood breakfast options.
Stayed in May 2024
Reviewed: 16 May 2024
Mary-kathryn
United StatesThe location was perfect!
Stayed in May 2024
Reviewed: 14 May 2024
Amanda
United StatesThe beds were very firm. But other than that our stay was exceptional
Stayed in May 2024
Reviewed: 14 May 2024
Tatiana
United StatesLovely, location
Stayed in May 2024
Reviewed: 12 May 2024
Thomas
United StatesExcellent location! A hidden treasure. I recommend highly.
Stayed in May 2024
Reviewed: 6 May 2024
Margot
United KingdomNothing to dislike
Perfectly located
Stayed in May 2024
Reviewed: 6 May 2024
Bulent
SpainNothing
Location and pet friendly
Stayed in May 2024
Reviewed: 6 May 2024
Petrus
South Africanothing - excellent stay
I liked everything about this hotel .The room was spacious with a wonderful view of the cathedral . breakfast was very good .
Stayed in April 2024
Reviewed: 5 May 2024
Bruce
United StatesNeed coffee in the room. There was a good deal of noise after 10, someone came in drunk at 130 am and the rooms are not soundproof and for the price and style they should be. They did not have parking and we had arrived very early in the afternoon.
Breakfast was good, nice variety of food and coffees. Location was good.
Stayed in May 2024
Reviewed: 5 May 2024
Max
United KingdomThe finish in the bedrooms was average
Great location and welcome, right by the Cathedral and bishops’s palace.
Stayed in May 2024
Reviewed: 5 May 2024
Nicolas
NetherlandsIt rained! Bad luck
Everything
Stayed in May 2024
Reviewed: 3 May 2024
Rosemary
United KingdomThe bar is quite small but we were able to order some glasses of wine to take to the terrace. I will reiterate about the breakfast tea but these are not big problems!
Sercotel Puerta de la Catedral is in a perfect location, across from the Cathedral and the bell tower (which we visited one morning before the crowds arrived) It is a lovely hotel with lovely staff. Our room overlooked the cathedral and another window looked out towards the river and beyond. Our companions’ room had a terrace where we could sit and admire the cathedral as well. Our room was large and airy - our friends had a smaller room (but they had the terrace!) and beds were comfortable. Bathrooms were good and everything was spotless. Breakfast was good with most things you might expect (although we’ve probably had better) and our friends found it very difficult to make a cup of tea - we know that’s not a popular beverage in Spain though.
Stayed in April 2024
Reviewed: 3 May 2024
Wendy
AustraliaGreat location overlooking the Cathedral, recommend the breakfast with plenty of choice and fresh fruit !
Stayed in April 2024
Wernigerode, Germany
Carcassonne, France
Knoxville, USA
Dallas, USA
Dubrovnik, Croatia
Vrhovine, Croatia
Seoul, South Korea
El Pinar del Hierro, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content