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Reviews of Ideal Hostel Madrid

3 Calle de los Cabestreros, Centro, 28012 Madrid, Spain

#432 of 444 hotels in Madrid

Guests' Choice

Review score

Based on 45 hostel reviews

5.4

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.4

  • Location

    6.5

  • Facilities

    5.7

  • Staff

    7.2

  • Value for money

    6.1

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 30 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Very small rooms with smell

    Easy access to central Madrid

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No window in the room, the bathroom far from the room

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    No room service throughout my stay. No one to change my bedsheets nor clean the room

    The staff in a way

    Stayed in March 2024

  • Reviewed: 18 March 2024

    5.0
    Meh
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The location and the bathrooms

    The bed

    Stayed in March 2024

  • Reviewed: 8 February 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was really noisy!

    The room it Elias clean and the bed was really comfortable!

    Stayed in February 2024

  • Reviewed: 2 May 2024

    8.0
    Good stay I liked my room and facilities. A bit noisy. Carry your own towels (not sure why they don’t provide that as in
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Though the location is a central and close to main tourist sites, the area was rough. Lots hustling, noise and shady characters in the street at all times of the day and specially at night. I had to pay extra for towels. They showed me that it is stated in bookings, but it was in an area not visible.

    It was a nice renovated building with nice rooms.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    3.0
    I will not stay there again. The room and the pictures are not the same as it is advertised.
    • Leisure trip
    • Group
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room and the pictures are not the same as it is advertised. There are wierd smells and it is not that clean. the location is prime as it 15 mins from the center, but the value for money is definitely not worth it

    The staff were nice, and very helpful

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 10 nights
    • Submitted via mobile

    The neighbourhood is a little bit shabby.

    It was very clean and the staff was very polite

    Stayed in January 2024

  • Reviewed: 26 February 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I was in room 316. The room floor was smashed… The window was so tiny and impossible to reach because at 3m height. The heating was NOT present in the room (even if listed on Booking) Toilets: the one without shower, a joke! Impossible to close the door without stepping on the WC! In general, I had different expectations because of the photos present on Booking…. You have me the worst room :)

    Beds and pillows. They were comfortable. Position in the Madrid city centre. Price okay!

    Stayed in February 2024

  • Reviewed: 11 February 2024

    3.0
    The stay was good for what it was. But there are many many things the hostel can improve on.
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The acces to the hostel is like in a very bad backway alley. No sign of the hostel. The staircase has tape to signal how low it is. The accescodes didnt work. We had to wait an hour. I have seen sstudent dormitories that are more accesible. The furniture is bad. The tiles are loose. The showerhead is not working well. Its cold and hard to get warm with a mobile heater.

    Close to all mayor activities in the centre of Madrid

    Stayed in February 2024

  • Reviewed: 2 February 2024

    1.0
    It was super noisy. Impossible to sleep. No window. No air. It smelled bad.
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    It was super noisy. Impossible to sleep. No window. No air. It smelled bad.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    None

    Everything is cool

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Will come back, this was a perfect place to spend night in Madrid for us.
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night

    Nothing, I wish we had few more nights to explore Madrid. Or at least one more night.

    Great location, if you are traveling for accommodation and luxuries this might not be a fit for you, but if you are traveling for places with exploration, sightseeing and getting lost in the city in mind, this place hits the spot perfectly. Spotless bedsheets even if room is modest at best, everything is clean and well maintained, incredibly nice and helpful staff with more than enough paitiance for disorganized people like us.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in January 2024

  • Reviewed: 3 January 2024

    3.0
    NO TOWELS WERE GIVEN for our overpriced room
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I was really shocked when after paying almost €100 per day per room we were not given any single towel. And when we were trying to contact the administration office to enquire about this and other matters, they never answered no call no message no WhatsApp no nothing! Pointless giving the contact details to the guests and then not replying their messages. Extremely disappointing their customer service!!!

    Only the colour of the rooms walls. (Turquoise)

    Stayed in January 2024

  • Reviewed: 30 December 2023

    3.0
    Very bad accommodation and dangerous area
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Guests in other rooms slammed doors and kept coming in and out. The room was clean but cold (it was 12 degrees when I arrived). Inside the room there is a small heater that was also working badly and there was no bed pillow but something that could not be considered as such. The area in the evening is dangerous, right below the house drunk people were shouting even in the middle of the night and smashing stuff. To be avoided!

    It was quite clean.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    I recommend this hostel everything was amazing
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in December 2023

  • Reviewed: 12 December 2023

    3.0
    Noisy environment
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    No curfew Super noisy at night time - people talking loud and playing music after midnight. As the walls are super thin I was able to hear on the second floor if someone types in the door code on the ground floor. People banging doors as if they were alone at home. Small rooms, mine had a tiny window at the attic, thus hardly any day light. However I must say I did not feel unsafe.

    Staff was friendly Very central but not the best street

    Stayed in December 2023

  • Reviewed: 9 December 2023

    1.0
    Do not stay here
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Do not stay here. It is impossibly noisy overnight with banging doors and you can hear everything from the toilet in the corridor. It is grim. I booked for 3 nights and left after 1 - they refused to refund me for the nights I didn’t stay. There should be protections against people like this.

    Nothing

    Stayed in December 2023

  • Reviewed: 22 March 2024

    6.0
    Pleasant
    • People with friends
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 16 February 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 16 February 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 30 January 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 4 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

Showing 1 – 25

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