Central Square, Birmingham, B1 1HH, United Kingdom
#24 of 72 hotels in Birmingham
Guests' ChoiceBased on 3534 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
7.8
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 9, 2024
Rachel
United KingdomHard pillows
Staff(fabulous!!), breakfast delicious
Stayed in June 2024
Reviewed: June 9, 2024
Michael
United KingdomNeeds some tidying up, a little frayed around the edges
Excellent staff and location was perfect for our trip needs
Stayed in June 2024
Reviewed: June 9, 2024
Jennifer
United KingdomRoom was generally clean and comfortable, although the doorless shower stall was problematic. Appeared to have been designed for a door but none was present. I generally don’t have an issue with a wet room, but the poor design/layout led to the bathroom floor being covered in water from even a short shower. Slip hazard.
Great location. Friendly and helpful staff. 24 hour room service was quick and reasonably priced. Breakfast was good as well.
Stayed in June 2024
Reviewed: June 8, 2024
Sian
United KingdomThe staff were excellent. Lovely check in and check out. Breakfast was really good and the location was perfect .
Stayed in May 2024
Reviewed: June 8, 2024
Sarah
United KingdomBreakfast was very nice . When I booked I paid breakfast for 2 adults and it stated children ate free , however as the children were over 11 I was told they would need to be paid for so had to pay for 2 more adults . There was an amazing selection but pretty expensive for breakfast .Its literally 5 minutes away from 2 Wetherspoons where you could get a cheaper meal but possibly not as nice .
Stayed in May 2024
Reviewed: June 7, 2024
Tamizh
IrelandThe room
The staffs are excellent in receiving their guests
Stayed in May 2024
Reviewed: June 6, 2024
Bruce
United KingdomInformation on car parking at booking could have been more prominent
Excellent friendly staff on reception, clean comfortable and quiet room with all facilities
Stayed in June 2024
Reviewed: June 4, 2024
Patricia
United KingdomCould be cheaper, prefer just shower
All good, slept ok, comfortable bed
Stayed in May 2024
Reviewed: June 4, 2024
Abdul
United KingdomStay, & room were quite
Nice Staff and Good Hotel
Stayed in May 2024
Reviewed: June 1, 2024
Susan
United KingdomNeeds updating which they are doing
Location
Stayed in June 2024
Reviewed: May 31, 2024
Susan
United KingdomNo fault of the hotel but late at night there were a few children running around un attended
The staff and how clean it was .
Stayed in May 2024
Reviewed: May 30, 2024
Molly
United KingdomEVERYTHING WAS VERY WELL AND COMFORTABLE BED AND THE STAFF WERE VERY HAPPY AND WILLING TO HELP.
Stayed in May 2024
Reviewed: May 23, 2024
Nitaben
United KingdomThere was no tea/coffee facilities unless they were in the cupboard - we didn’t look.
Location
Stayed in May 2024
Reviewed: May 23, 2024
Sian
United KingdomIn need of an upgrade in rooms. Would benefit from. Fridge in room.
Great location. Friendly staff. Big rooms.
Stayed in May 2024
Reviewed: May 23, 2024
Crystal
United KingdomDisappointed with the sandwiches on the room service, v expensive
Clean, roomy
Stayed in May 2024
Reviewed: May 20, 2024
Patricia
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 20, 2024
Susan
United KingdomBreakfast
Stayed in May 2024
Reviewed: May 19, 2024
Lindsay
United KingdomExpensive rooms and breakfast.
Staff very nice. Rooms a little tired by very clean.
Stayed in May 2024
Reviewed: May 19, 2024
Nicola
United KingdomDark rooms, light on aircon illuminates the room so it has to be turned off at night.
Location, breakfast
Stayed in May 2024
Reviewed: May 19, 2024
Sue
United KingdomWould have preferred a walk in shower.
Location was perfect as attending concert at Utilita Arena which is an easy walk away. Returned after concert, and was able to get drink and snack. Parking available.
Stayed in May 2024
Reviewed: May 19, 2024
Nadia
NetherlandsHotel room is dated (old carpet, not enough power sockets), but we noticed that they are in the process of updating/renovating rooms, so should improve in the coming period.
Spacious hotel rooms, we had a twin room (two small double beds) for three people. Friendly staff. Location is between bull ring mall and bars and restaurants, both a 10 min walk. Good walking distance to Utilitia Arena, ideal place if you’re going to a concert.
Stayed in May 2024
Reviewed: May 16, 2024
Marie
United KingdomNothing to dislike.
Property was clean and tidy. Modern, very pleasant.
Stayed in May 2024
Reviewed: May 15, 2024
Amjad
PakistanThe beds were small; queen size instead of king size.
Breakfast was excellent
Stayed in May 2024
Reviewed: May 15, 2024
Andrew
United KingdomNothing
Location Staff really good
Stayed in May 2024
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