Reasonably priced, clean, room excellent, breakfast food great.

Stayed in June 2024

Convenient location

Stayed in May 2024

Maybe the fitness center is needed an upgrade

Best location because it’s exactly on city center. Clean facility and nice staff. Also really like the birthday complimentary from the hotel😊

Stayed in May 2024

THE BREAKFAST WAS DISGUSTING! It made the whole experience bad from 9 to 6 or 7. It was really bad, even the breakfast of a capsule hotel was better! Fix the system, we should be able to take what we want without having to wait for the staff etc. Just so disappointed and the sole reason why I'd never return.

The Room amenities etc were nice, but nothing special for its class & status

Stayed in April 2024

Selection of foods needs to be more varied. Access to parking lot has no lift

Friendly staffs. Good location.

Stayed in April 2024

room was clean

Breakfast was good

Stayed in March 2024

A bit dated

Nice place, friendly staff

Stayed in March 2024

Nothing

I stayed for 3 days in the premier room and was amazed on how this hotel still maintains their charm and elegance from the past. The premier room is just what I am expecting. Clean, comfy bed and pillows, hot water and amenities, proper aircon, everything is just right. I see comment on the carpet, indeed mine had spots on but it doesn't bother me at all. The breakfast is on another level. Many stars hotels provide various breakfast items but only few of them bring out the delicious food. Papandayan is one of them, even the soun goreng looks humble but the taste was sooo gewd!! The staffs are so attentive and efficient. If you could just provide egg benedict (by request) in the egg corner that would be fantastic. I was also fascinated with the jazz cafe next to the lobby. Too bad the area is no smoking. I mean, please do consider... live jazz, coffee and cigarette is perfect to end the night after bustling in the city. The interior is warm and so inviting, love it! Maybe portable air purifier would be helpful? I love the beautiful garden and koi ponds, also the hospitality from the staffs. One of the gardener notices that I enjoy the koi ponds, he then came and shared the fish pellets for me. Another feedback maybe for the pool that closed at 6pm. Please do consider to extend the time. You have a beautiful and warm pool, I surely want to relax in the evening at the pool, quick swimming wouldn't hurt anyone. I will come back for sure 😀

Stayed in February 2024

The buffet breakfast at the restaurant was unavailable, due to the first day of the fasting month. The low occupancy rate is the reason.. But they still serve ALA carte by the table.. The gym was closein the early morning.

Staff attention, attitude. Cleanliness.

Stayed in March 2024

The property is old but maintained very well. The classic concept is awesome. The staff also very friendly. Breakfast is very good.

Stayed in March 2024

Swiming pool looks old, need to refresh

Staff are very helpfull, nice and clean room, good quality room aminities, very good and alot off choice for breakfast menu.

Stayed in March 2024

First the view not so pleasing but they change my room so I got the garden view but just help a little bit.

Clean and comfortable room. The staffs are pleasant and helpful.You are treated like a VIP. Breakfast just average but tasty. Will repeat my stay in thus hotel when I come to Bandung..

Stayed in March 2024

The staff didn't speak that good English, there were a couple misunderstandings.

The room was clean, the staff was nice, food was good.

Stayed in March 2024

The location a bit far to walk to the city area. The room towels and bedsheets a bit too old.

Love the breakfast and dinner. The staff were very friendly and helpful.

Stayed in March 2024

Distance from parking lot to lobby

Bed Bathroom Room entertainment Carpet Working desk Warm water swimming pool

Stayed in February 2024

The taste of food is above average but for that level of hotel, there is a room for improvement.

The room is spacious. The staffs are polite and helpful. The facility is quite good

Stayed in February 2024

Some small part of the furniture is already chipped. No cable tv in the room. Swimmingpool area aren‘t that attractive Need an elevator from Lobby to parking lot (my husband have walking difficulties,so it took a while to reach the parking lot)

Check in and Check out wäre fast. Offers variety of breakfast Food. The remodelling of the Interior are very nice . The artwork for my floor are nice and suitable, only the paintings in dinning area aren‘t that suitable. Ambiance of the room is great,very relaxing. We love Your soap, i think it can be your signature , Made special‘ soap of Papandayan just like the Padma hotel Service were excellent, all the staff are helpful, proffessional and friendly Wifi is good, AC super cold…we loved it!

Stayed in December 2023

reno is going on, resulted in limited room for breakfast. there were also event when we were there in particular next to the pool, bit less privacy for the guest as the result, hope this can be improved once the reno completed

the location,staff very acomodating

Stayed in January 2024

Nice, spacious and clean

Stayed in January 2024

The old hotel

Nothing

Stayed in December 2023

The pillow are not soft and not comfy enough and the blanket is too light

All the amenities is well Maintained and all the room has bath up Amazing

Stayed in December 2023

Room aircon was too cold.

A grand hotel with lots of space and great facilities.

Stayed in December 2023

Room Service food was decent but does not scream 5 star hotel food. Might consider using better ingredients or introducing new food into the in-dining menu to allow more options. Regardless, this should still not stop the 10/10 rating that I provide to Papandayan.

Papandayan has a 10/10 service which you will not find anywhere around the other hotels in Indonesia. It has one of the best service with such accomodating and professional staff that knows its aim to make your stay as accomodating as possible. If i were to return to Bandung again, it will be in Papandayan. If hotels want to know how to accomodate their guests, please look into Papandayan's service.

Stayed in December 2023

It was too busy at breakfast time, as they had PLN companies at the same time.

Everything is brilliant.

Stayed in December 2023