Jl. Raya Pantai Kuta, Banjar Legian Kelod, Legian Bali., 80361 Kuta, Indonesia
#11 of 188 hotels in Kuta
Guests' ChoiceBased on 976 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.6
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 9 June 2024
Jasmine
AustraliaThere was no do not disturb sign available
Great location, amazing pool and service. I was unfortunately unwell during my stay and the staff were able to assist with an on call doctor and checked on me the following day without doubt. The care in this facility is just incredible.
Stayed in June 2024
Reviewed: 9 June 2024
Judith
AustraliaIf we had to find a problem it would be the amount of pool lounges. They also need to be monitored as people would put their towels on them early morning and not return for hours!
We will certainly return. Location amazing especially for shopping and restaurants or just lazing on the beach ! Staff from every section 10/10. Room clean with plenty of complimentary water and drinks. Nothing too much trouble if we asked for assistance. Our room wasn’t ready by the checkin time which was a little annoying however we were given a lovely fruit platter and lots of apologies.
Stayed in June 2024
Reviewed: 8 June 2024
Alexandra
AustraliaThe pool was full of algae, broken tiles that were fixed badly. All bathroom areas had bad fixes for waterproofing and silicone to fix everything so made the place look very cheap. Mould in drains. No toilet brush. Mould smell all throughout level 2. Took us most of the trip to figure out there was a child lock on the hot water so we didn't have hot water. Needs a lot of fixing and upgrading in wet areas.
The service was amazing!
Stayed in June 2024
Reviewed: 8 June 2024
Billie
AustraliaEverything and staff were amazing
Stayed in June 2024
Reviewed: 3 June 2024
Catherine
AustraliaNothing
There’s nothing to but like. Beds are comfy, breakfast is amazing. Close to everything but not noisy. Staff were super helpful.
Stayed in May 2024
Reviewed: 2 June 2024
Navjot
IndiaWonderful property and staff. They offer good deals and happy hours while staying and its worth it.
Stayed in May 2024
Reviewed: 2 June 2024
Theresa
AustraliaEveryone was great and very friendly and helpful
It has a fabulous atmosphere around the pool and reception can help with Anything ..
Stayed in May 2024
Reviewed: 2 June 2024
Maria
AustraliaNothing
Clean friendly staff good amenities
Stayed in May 2024
Reviewed: 2 June 2024
John
AustraliaVery disappointed with the standard of the drinks at the Pool & Bar area. You promote Happy Hour between 12.00 & 6.00pm which is excellent, however to find out that the drinks especially the cocktail ones are made with less ingredients during this time was disappointing. For the example Aperol Spritz is normally made with Prosecco or sparkling wine which during Happy Hour it wasn't. It tasted like watered down drink. Even the Sprited drinks seemed very weak with alcohol during happy hour.
Breakfast buffet was excellent and great variety. Staff very accommodating with my wife's Vegan requirements. Pool, Reception & Room staff were very friendly and helpful.
Stayed in June 2024
Reviewed: 1 June 2024
Daran
AustraliaNothing
Absolutely fantastic from the moment we checked in until the time we had to leave. Not once were we ever unhappy about anything. Housekeeping, maintenance, waitstaff, reception , gardening and security were all outstanding. Special mention to Koko from reception that went that extra mile for us.
Stayed in June 2024
Reviewed: 1 June 2024
Katta006
AustraliaI always come back to the Stones when in Bali. It's a beautiful resort and the staff always go above and beyond to help you and with a smile on their faces. They are beautiful people. A shout out to Radit who picked me up from the airport a few years ago when i first stayed at the stones and ever since then as i continue to come back every year his warmth and wonderful hospitality have been on point. Well done.
Stayed in May 2024
Reviewed: 31 May 2024
Raelene
AustraliaFantastic location, beach front.. Super helpful and friendly staff. Great coffee
Stayed in May 2024
Reviewed: 30 May 2024
Richard
AustraliaPillows would go flat no biggy
Staff where very welcoming, polite and helpful, Facilities where very good and location. Food was great and all was very good value.
Stayed in May 2024
Reviewed: 30 May 2024
Lindsay
AustraliaStaff were incredibly welcoming, I felt safe and all was super clean and spectacular
Stayed in May 2024
Reviewed: 30 May 2024
Sarah
AustraliaNothing
Everything it was fantastic
Stayed in May 2024
Reviewed: 29 May 2024
Jodie
AustraliaAbsolutely nothing
Cleanliness, staff, location , breakfast
Stayed in May 2024
Reviewed: 29 May 2024
Petrus
AustraliaThe room was damp and wet on the wall and the floor and water was leaking from the aircon. It was said because we open the door to balcony while using aircon. We love the balcony and the bath tub on the balcony so we want to be able to enjoy them without worries that the room will damp or wet. The room still foggy and damp when we had a warm shower, even though we closed the door. Maybe installing exhaust fan in the bathroom will help with the problem.
All the staff are very nice and helpful. They are doing very excellent on the job and great attitude especially Miss Alit Dwi Laksani. She is really nice . She was making sure that we are happy with everything and catered to our needs . I think we falling in love with this hotel more because of the staff attitude and service . The room is spacious & nice. The pool is great. The location is very good, near the beach , restaurants & shopping centre.
Stayed in May 2024
Reviewed: 28 May 2024
Marnie
AustraliaNothing
Pool area
Stayed in May 2024
Reviewed: 28 May 2024
Abdulrahman
Saudi Arabianothing
The hotel is amazing everything is perfect.
Stayed in May 2024
Reviewed: 24 May 2024
Melissa
AustraliaThere was nothing we didn't like
We loved everything. The staff were amazing
Stayed in May 2024
Reviewed: 23 May 2024
Fatina
AustraliaNothing.
This hotel is amazing. From the staff to the room and the facilities it was all amazing. We loved the pool area which was massive and was there everyday. Restaurant had wonderful food and great specials for the night. Staff are so beautiful and everyone is just happy. We had a bathtub on our balcony which was so lovely and the view was incredible. Lots of good breeze coming through. They had a kids corner which my son loved and would go after breakfast to play video games or do activities while we finished eating.
Stayed in May 2024
Reviewed: 23 May 2024
Robert
AustraliaNil
I have a lot of respect for the chef EPI at Breakfast every morning as she went over and above to ensure we had excellent meals due to my peanut allergy, she deserves a pay rise.
Stayed in May 2024
Reviewed: 21 May 2024
Ezrom
South Africa🙈 leaving due to end of my holiday nothing to dislike honestly
Everything is perfect trully the best hotel i ever visited trully
Stayed in May 2024
Reviewed: 21 May 2024
Brown
CanadaBeing searched and go through a metal detector and bags through X-Ray scanner EVERYTIME you come back.. Felt a little excessive even if you just went out to the convenience store and back.. this is not Compton California, relax a little guys haha..
Staff is amazing, rooms and room service impeccable. I didnt use the pool much but everything was very clean! Overall, great experience and good location close to the beach.
Stayed in May 2024
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