Gatot Subroto 289, Batununggal, 40273 Bandung, Indonesia
#1 of 259 hotels in Bandung
Guests' ChoiceBased on 219 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.4
Staff
9.4
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 June 2024
Reni
Netherlands- No complimentary pick up from train station or airport, it would be great if hotel can provide this service - please provide non smoking area to have breakfast outside
- Great Staff in all department. I guess Mr Yoga at breakfast, he was so funny and helpful. Thanks so much. - Spacious room (room 1016), facing mall and trans studio which is I think most silent side of the building - I had a great boxing class with Mr Nanda. Thanks so much for your professional skills and patient. Perhaps it’s better to add one more staff at the gym during the class. As 17.00 is quite busy hour. - Well equipped gym (techno gym), sauna, jacuzzi, Spa (towels, locker and water will be provided) heated swimming pool, also very nice kids swimming pool area, big kids club - Delicious international breakfast - Close to TSM mall
Stayed in May 2024
Reviewed: 6 June 2024
Reni
Netherlands- That we had to leave, wish to stay longer - Airco in the breakfast area can be a bit colder - No complimentary pick up from train station/airport
Everything!!! - All employees are so friendly and helpful - Fantastic Room - Great Breakfast - heated swimming pool, well equipped gym, Sauna, jacuzzi - next to shopping mall TSM - close to Kiara Artha park - great boxing class with Mr Nanda. Thanks so much!!!
Stayed in May 2024
Reviewed: 2 June 2024
Mohd
Malaysia-
Marvellous. The services and facilities was excellent.
Stayed in May 2024
Reviewed: 31 May 2024
Andrew
NetherlandsThere are 2 things i would like to adress and that is the location of the Trans Luxury Hotel Bandung. Allthough the Hotel had it's own shoppingmall you still need a taxi or the local Grab to get to the center and other nice areas. The other thing is the staff at the breakfast. Some of the staff were just not up to the task they are supposed to do. Example, i ordered scrambled egg and gave the lady at the counter my plate with 2 toasts. After 20 minutes i just got a plate with scrambled eggs and no toasts. I just happened to see that the lady in question had forgotten my order and instead of bringing my order to my table, she just gave my order to a colleague because she was a bit shamed to bring it herself.
The Trans Luxury Hotel Bandung is hands down one of the best and luxorious hotels we have ever encountered. Everything in the Trans Luxury Hotel Bandung meets the high standard of international quality. The quality of the materials, the colourschemes troughout the whole Hotel and in our hotelroom, the way all things have been finished so beautifully well. This Hotel is classic and yet so beatifully mixed with modern things, richness and warmth. The breakfast was great, a large variéty of asian and european food. This all leads to the maximum score i could give with pleasure. We surely would book a room in this fabulous Hotel whenever we're back in Bandung.
Stayed in May 2024
Reviewed: 28 May 2024
Yeny
IndonesiaNone
We love the room and also the helpful staffs. Esp to staff in swimming pool and restaurant, they took care of my dad very well.
Stayed in March 2024
Reviewed: 5 May 2024
Nabeel
South AfricaNothing
Location was perfect next to the mall. Rooms were lovely.
Stayed in May 2024
Reviewed: 24 April 2024
Salem
Saudi ArabiaBed below and the way when I make reservation by apps not exepted in my mobile
Location.. stuff .. cleaning
Stayed in April 2024
Reviewed: 22 April 2024
Fazar
IndonesiaNothing
As always good place to stay, clean comfortable and nice area
Stayed in April 2024
Reviewed: 15 April 2024
Debbie
Indonesianothing
The hotel staff are all very kind and helpful. Especially Mas Regi who arranged our transportation
Stayed in April 2024
Reviewed: 15 April 2024
Laksono
IndonesiaThe parking area is too small...always full, crowded
The room, meal, service
Stayed in April 2024
Reviewed: 13 April 2024
Parsiwi
IndonesiaNothing
Location, room, hospitality are perfect
Stayed in April 2024
Reviewed: 7 April 2024
Laksono
IndonesiaThe parking area...its small and always full...it was quite difficult to find a proper parking space... maybe i have to use valet service next time
Off course the room ...i like the room very much, it was more than my expectation. Breakfast are delicious too, and it were too many options, that I cant take all of them :-)....just a suggestion, how if Hotel serve many options of Sundanese food for the breakfast...like "ketan panggang oncom", I like the meal very much... Unfortunately I cant tell u my experience of pool and spa, since I haven't try those facilities. But overall, I like the hotel service very much.
Stayed in March 2024
Reviewed: 27 March 2024
Ainul
MalaysiaPick-up point for Grab was not clear - the driver waited at another hotel lobby.
1. Proximity to the mall 2. Vast breakfast spread 3. Lovely ambience
Stayed in February 2024
Reviewed: 25 March 2024
Sarbiah
Brunei DarussalamNone
Everything
Stayed in February 2024
Reviewed: 25 March 2024
Abdul
MalaysiaNothing to highlight.
Since it was fasting month, we actually took sahur in lieu of breakfast. Not much activities since it was a fasting month. The mall next to the hotel is very convenient to do some shopping.
Stayed in March 2024
Reviewed: 22 March 2024
Salem
Saudi ArabiaNothing all good wonderful
Breakfast excellent Room wonderful .I recommend friends to choose this hotel
Stayed in January 2024
Reviewed: 17 March 2024
Ilyse
United StatesNA
Beautiful hotel with outstanding service
Stayed in March 2024
Reviewed: 26 February 2024
Aminin
Malaysiabreakfast not included
location very convenient
Stayed in February 2024
Reviewed: 25 February 2024
Cheng
TaiwanSpacious room, good quality of facilities and service, breakfast is great too. The bed is extraordinary, hard to wake up from it.
Stayed in February 2024
Reviewed: 21 February 2024
Abdulaziz
Saudi ArabiaVery Good location Staff are so helpful
Stayed in February 2024
Reviewed: 27 January 2024
Q8ez3160
KuwaitI suggest that there be a ATM in the hotel
The location is very excellent and close to the mall
Stayed in January 2024
Reviewed: 16 January 2024
Jehad
Saudi Arabiathe hotel is luxurious in the most classical way, with extremely helpful staff and exceptional breakfast that covers everything. this hotel does not cut corners and it does not disappoint.
Stayed in January 2024
Reviewed: 15 January 2024
Chairul
IndonesiaThe breakfast menu could’ve been better. And, the threshold of 6 years for kid to get free breakfast is somewhat weird. Kids under 10-12 should stay with their parents, why should you force them to get their own room (to get free breakfast).
Great location, great ammenities, comfortable.
Stayed in January 2024
Reviewed: 13 January 2024
Muneef
Saudi ArabiaThu isolation You can hear the noise from the other rooms And the street
Everything
Stayed in January 2024
Salinas, USA
Roanoke, USA
Kailua-Kona, USA
Orăştie, Romania
Casar de Cáceres, Spain
Desborough, UK
Altmünster, Austria
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content