Good for take the morning flight, walk about 10 mins to the train station, take only one stop to arrive airport.

Stayed in May 2024

Weird check in, all automated, animatronic dinosaurs (?!?) at the desk...just weird. And then there was a little robot in the room, speaking Japanese, which I didn't understand, and didn't know how to turn off. Just weird, and unnecessary.

Nice room, bay view. No real desk or chair, though. Strange layout, but fine.

Stayed in May 2024

Breakfast was not pleasing to us; I'd recommend not getting it unless you like the local style breakfast.

The location was closer to the station than we expected. Took a taxi there and the meter never moved. We walked back the next morning - less than ten minutes walk. The onsite Onsen was lovely and relaxing. Children enjoyed the projector room and we enjoyed the ocean view room. Checkin with the dinosaurs was cool, though with two rooms in one reservation, it didn't work and we needed a staff member to assist us. It was quick enough anyway.

Stayed in April 2024

Had the projector room but the projector colors were all in a shade of pink so felt like it wasn't worth it.

Hot spring was nice

Stayed in May 2024

Wallpaper in the room 128 was a little bit scratched and dirty (looks like spil)

Onsen, spacious room, clean room, auto checkin

Stayed in May 2024

It was far from everything

The dinosaurs welcoming us were awesome

Stayed in April 2024

Nice view and clean.

Stayed in May 2024

We had a twin room which was reasonably sized although the beds were very hard and the room had a robot that would not stop talking unless it was covered with a cloth. We tried turning it off as per the provided manual but it did not work.

Location is close to KIX airport/ train stations, although does require at least a 10min walk to get there. The dinosaur check-in is a cute novelty.

Stayed in April 2024

We would like tattoos accepted into the onset.

Stayed in April 2024

Vending machines were empty. Needed coins for everything

Roof top onsen, clean

Stayed in April 2024

No staff at reception to answer questions, but that was not a major issue.

Lovely clean comfortable modern hotel. Japanese breakfast was excellent. Fantastic value for money. Robot dinosaurs checking us in were a pleasant surprise.

Stayed in April 2024

Information given to use the facilities not great as well as to get to the hotel from the station.

The facilities and the cleanliness

Stayed in April 2024

The shuttle bus to the airport was suspended with no reason given. Taxis are only available by the station which is a 10 minute walk away or via phone if you can call (we couldn’t). When we stayed there was torrential rain getting to the airport turned out to be quite stressful. The welcome dinosaurs and room robots are fun initially, but the actual staff are super-helpful and much appreciated!

The sea view & spa sea view are amazing. The onsen facilities are huge (with dozens of showers) compared to the others we’ve stayed in. Our room was spacious too. Staff were helpful, especially via email before and after our stay.

Stayed in April 2024

The description of the room on booking.com does not quite match what we got. The facilities list: hot tub and open-air bath. In fact the hot tub and open-air bath are in the main public bath, not the room. The robot in the room was annoying. I thought it would be fun but it was difficult to change the language and kept 'waking up' when we walked into the room. The check in was also frustrating as the system couldn't initially find our reservation as they'd booked it with the names reversed. This required a person to come out of a room at the side to assist. There were long queues at reception with only two computers to use. They used to have a shuttle service to the airport but they don't have this anymore and the walk to Rinku Town station with luggage is rather long but do-able. They should restore the shuttle bus at least to the station.

We booked the deluxe sea view room which had a beautiful view. It was lovely to fall asleep watching the boats go past and also the planes taking off in the distance. The room was comfortable and clean. Ok for a night before an early morning flight. The reception dinosaur robots were fun! The hot spring spa was lovely too.

Stayed in April 2024

Those with tattoos cannot use Onsen - though have to pay the tax.

Perfect location for airport (one subway stop), comfortable and clean rooms, very affordable. Child liked dinosaur robots who check you in. Onsen reportedly nice, and restaurant tasty.

Stayed in April 2024

The only little problem is location. If you don’t have car book a taxi maybe is your only choice to get there

The unexpected reception gives us fun and interesting at first impression. The hotel is not fancy type but definitely comfy enough. Definitely need to try the hot tub

Stayed in April 2024

Comfortable room with great view of the bay. Loved the little extras - lounge wear, foot massager etc. We ate a delicious dinner in the restaurant for a very reasonable price. The dinosaurs were a fun novelty.

Stayed in March 2024

Nothing

Big onsen. Easy check in and check out.close to the rinku town station.

Stayed in April 2024

the onsen was a bit busy and didn't seem clean or cozy. I'm sure it is clean, just doesn't make a good impression after other places we saw in Japan

We found the hotel very convenient in terms of location just next to the airport. The room was very clean.

Stayed in April 2024

The fact that management of the hotel does not want to help their guests book a taxi for early morning flights

i left too early for breakfast

Stayed in April 2024

It was cold in a room.

Location and Hot Bathing

Stayed in April 2024

The robot check-in was a bit frustrating, when we needed to still call human staff (with limited English) to deal with our specific circumstances. All was sorted well, but not what we needed after a long flight.

Very clean and modern rooms. Location is great, only a 10 minute walk (with luggage) from the Rinku town train station, which is only a 5 minute train ride from KIX. The onsite Onsen were excellent.

Stayed in April 2024

Nope

Check-in was smooth, so was the check-out. Luggage delivery available, the staff not really speak english but still seamlessly communicate and understanding what we want. Very close to airport. However, if you want to explore Osaka better stay in Shin-osaka area. But, i am not regret staying here. We spend 1 night after landing & 1 night before our departure so we had extra time and no rush to airport.

Stayed in March 2024

The sofa inside the room is bit dirty

Nice place

Stayed in April 2024