All was exceptionally good.

Stayed in June 2024

Loved everything

Great location and lovely hotel

Stayed in June 2024

All was great!

This hotel is in a great location right at the train station very comfortable beds and room suited three adults perfectly. Also clean and had all bathroom items and fabulous large shower. The staff were so kind and easy to communicate with the hotel is lovely. Very easy to go back and drop shopping off given it is at the station. We definitely stay again and great value for money. Also lovely view from room especially at night when the city is lit up.

Stayed in May 2024

The location next to all the restaurants, and train station. We were able to store our luggage at the hotel before check in, so we could explore HIroshima before check in time. Our luggage was already in our room when we eventually checked in! We appreciated the restaurant recommendation made by staff. We were also able to store our luggage on our last day. There was staff readily available to store our luggage. It is a lovely hotel and will plan to stay there again when we return. Thank you very much.

Stayed in May 2024

Very comfortable, check in at 2pm and 12 checkout were the best we have had.

Stayed in May 2024

Next door to station, friendly, helpful staff, luggage store. Great rooms. Lovely hotel.

Stayed in May 2024

Loved everything!

Awesome location. So convenient to trains! Nice big rooms by Japanese standard, very comfortable bed and clean… and we loved the breakfast. The cat robot waiter was our favourite!!

Stayed in April 2024

Breakfast a bit over price.

Link to station and view is nice from the room at high floor.

Stayed in May 2024

Amazing everything.

Stayed in May 2024

Perfect ❤️

The location was perfect! It's attached to the train station 😊

Stayed in May 2024

The room is a bit run down

Superb location, right next to train station

Stayed in May 2024

Not a thing.

This hotel was luxurious in the foyer, and the room was large and comfortable. The biggest bonus was it was so close to the railway station. With the huge variety of food options.

Stayed in May 2024

Nothing. Everything was great.

Great location - walking distance to the train. We arrived early morning and left our bags at reception. When we got back to the hotel in the afternoon our bags were waiting for us in our room.

Stayed in May 2024

Nothing

Comfortable stay, Fantastic breakfast, Superb location

Stayed in April 2024

Nothing.

The hotel location is perfect, linked to the train station when we arrived from Fukuoka. With our multi-day Hiroshima Pass, easy to move around to Hiroshima's key attractions from the station. The memorable breakfast spread is fantastic, loved the food variety and options, which included beef steak slices as well. There's even soft ice-cream available, which for some hotels may only be reserved for dinners. They have a robot going around for patrons to place their used cutlery which many have fun doing so.

Stayed in April 2024

None

I love the location, its literally next to Hiroshima station. The rooms were large and comfy. The reception staff was so nice and helped us with a smooth checkin.

Stayed in May 2024

Nil

Convenient location

Stayed in May 2024

Nothing

Loved the atmosphere of this hotel. It felt really special. Breakfast was superb and we were impressed by the drinks and nibbles provided free of charge and being able to relax in the guest lounge. The views from here were amazing. Location was just the best for getting around and seeing the sights. Highly recommend this hotel.

Stayed in May 2024

Location and roomy

Stayed in April 2024

all was good

Very nice decorated hotel, all seems new and very well maintained, location is on top of the train station so it makes it very easy to get with Shinkansen. Team was very generous and helpful.

Stayed in May 2024

Great location. Staff very helpful and friendly. Room was a little small.

Stayed in April 2024

Small room. Bathtub w shower

Connected to rail station

Stayed in May 2024

The location. Exceptional. Both for local and regional travel. When exiting the Shankansen gates just a U turn into a narrow passage next to the gates then about 80m there is the entrance into the hotel on the right. For local travel in the city there is the tourist bus (free with JR pass) right outside. Also the local JR lines right there. Excellent food outlets right in the station. The room was spacious for a standard room with good views over the city.

Stayed in May 2024

I honestly can't think of anything I didn't like

It was the only hotel I stayed at in my Japan trip (including Tokyo, Kyoto, Hankone and Matsuyama) where the staff were knowledgable, helpful and spoke and understood enough English to solve any issues. Even though I speak some Japanese I found it impossible to communicate in many hotels. A gentleman on reception, night shift, while I was there, unfortunately I have lost his name, but something like Issho, Ishii, was extremely kind and helpful with my onward travel. He definately needs upgrading as he is a superb asset to you.

Stayed in May 2024