Absolutely nothing, we love everything about this hotel.

Literally everything was amazing at his hotel and we would definitely staying here again. The staff were incredibly friendly and helpful, they even insisted that we take their free shuttle to Namba station when we checked out and even wheeled our large suitcases to the train gates. The room was nice and spacious, beds were super comfy and you can't ask for a better location. It's conveniently located in the center of the action of Namba, Dotonbori, Shinsaibashi, Midosuji and den den town on a quiet street without hearing the hustle and bustle.

Stayed in May 2024

The friendly staff made us feel very welcome. Great location. Rooms were clean & the beds comfy.

Stayed in May 2024

Brilliant location, very close to the city centre but not noisy at all. There is a 7/11 a minute walk down the street and lots of places to eat nearby

Stayed in May 2024

Very clean, near dotonbori and shinsaibashi suji shopping area

Stayed in May 2024

Love the staff, the amenities, free refreshment, personal massage chair in the room and close to train station and convenience store

Stayed in May 2024

Great location. Super closed to stations, good restaurants, shopping streets, Don Quijote and Dotonbori. Nice and fun decorations. Very friendly and helpful staff who would carry all your luggage up to the room when you check-in and help you all the way down to lobby the day you check out. They offer free ride (at certain time, so you may want to register at the reception in advance) to OCAT bus terminal if you’d like to take bus to Kansai airport.

Stayed in May 2024

Nothing. Everything was great.

Good location, close to Dotonburi area. The amenities is fantastic. A dining area where you can eat your own food in peace, with free drinks. The staff is super friendly…and the hotel is just very clean and safe.

Stayed in May 2024

Toilet was a bit small but all japanese toilets are. Loved the hotel sad I had to leave

Loved the room was a great size. The staff was super friendly and went out of their way to be helpful. Amenities for free drinks was super helpful during the down periods during the day.

Stayed in May 2024

Location very convenient to metro and station, very close to DOtonbori. Staff very friendly and helpful Check-in is supported by a video that is shown to each guest in their preferred language, which makes it super easy. Possibility to buy food outside and enjoy breakfast in the cafè, which is open to guests only with free hot and cold drinks. Dyson super accessorized hair dryer: never found one before or after this hotel, even at 5star rated ones! true luxyury!

Stayed in April 2024

The matresses were a little too hard for our taste.

Very clean and spacious. Free drinks in the lobby and friendly staff. We had no noise from the street (3F) or other rooms. Close to Namba station, Namba walk and Dotonbori.

Stayed in May 2024

Nothing. Our stay was absolutely excellent.

Excellent location, great and friendly staff!

Stayed in May 2024

No negatives!

Excellent hotel location and staff! The staff were extremely helpful and accommodating. They walked us to the nearest station entrance which had a lift as we were travelling with children and many luggages. Dotonbori under 10mins walk. The hotel itself was extremely clean with a laundry room which was an added bonus. No negatives at all

Stayed in May 2024

The walk with suitcases from train station

Services

Stayed in May 2024

Nothing to complain about.

Great staff, excellent location and just fantastic facilities of this hotel. Big room with everything one needs.

Stayed in May 2024

None

Room was very very spacious compared to what you typically get in Dotonbori. Free drinks til 12midnight!! We loved it Massage chairs 24/7 helps when youve been walking all day. Upon checkout, they offered shuttle service to Nankai train station, so less waling for us

Stayed in May 2024

Check out time should be at 12.00 pm

service is good, very clean ^_^

Stayed in April 2024

-

Nice staff, fully support guest

Stayed in May 2024

Homey feel, unlimited drinks at the lobby, good location

Stayed in April 2024

There is nothing not to like, everything was excellent.

The hotel staff had exceptional client service; they went above and beyond to make us even more comfortable. Hotel is modern, clean, with spacious rooms and in an excellent location. It has free coffee, tea, soda service for most of the day.

Stayed in May 2024

Missing fitness center

Great location, people, services, drink in lobby

Stayed in May 2024

Everything was exceptional. There’s nothing not to like.

It was absolutely perfectly clean well attended to and the customer care was that of a five star hotel couldn’t have asked for anything better.

Stayed in March 2024

One may not take coffee cups from the breakfast area to one’s room, but to me that wasn’t really a big deal.

Everyone was quick to help and friendly. The drink machine were very helpful. When one companion lost their credit card they drove her to the police and translated for her statement. The water pressure is excellent. The beds were very comfortable, and the sheets were clean and soft. Our room had a massage chair, which could be considered an obsession to some, and there were three more near the check in counter.

Stayed in April 2024

Location is not the nearest to the dontobori area. The bedsheet not well clean.

Very friendly and helpful staff. Free drinks in lobby. Big rooms very comfortable.

Stayed in April 2024

There were no breakfast options, but honestly, their drink bar is way better than any breakfast spread I've seen at other hotels.

The hotel staff demonstrated exceptional courtesy and professionalism, ensuring seamless communication due to their proficiency in English. The check-in and check-out procedures were efficiently managed, and we were promptly informed about potential delays in the OCAT limousine bus service back to the airport. On the day of our departure, the hotel kindly offered us transportation to OCAT. The hotel's strategic location provides convenient access to Dotombori, offering a diverse range of culinary options, as well as numerous convenience stores catering to various needs. Additionally, its proximity to Osaka Namba Station facilitates easy connectivity to various destinations. The hotel maintains high standards of cleanliness, with spacious rooms, comfortable linens and towels, and the provision of essential amenities to ensure a comfortable stay for guests.

Stayed in April 2024