530-0018 Osaka Prefecture, Osaka, Kita-ku Komatsubara-cho 1-5, Japan
#297 of 689 hotels in Osaka
Guests' ChoiceBased on 587 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.6
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Boon
MalaysiaSize of the room is very small. However, very typical of a Japanese budget hotel.
The location was excellent. 8 min walk via underground to the hotel from Main Osaka Station. Alot of eateries around. Staff was attentive and friendly. Communication was not an issue as all the staff can converse in English. The rooms are small but very clean.
Stayed in June 2024
Reviewed: 1 June 2024
Caroline
AustraliaThere was no body lotion so I had to buy some as I was traveling light so didn’t bring any
Great location
Stayed in May 2024
Reviewed: 1 June 2024
Cathie
AustraliaIt was a bit hard to locate initially as we were in The underground tunnel.
Good amenities, clean and comfortable, friendly helpful staff with a good understanding of English, lovely soft beds and pillows, great breakfast choices.
Stayed in May 2024
Reviewed: 29 May 2024
Kasidis
JapanDusty due to carpet? Corner room and strange layout.
Delicious breakfast. Accommodating. City center and underground connection
Stayed in May 2024
Reviewed: 26 May 2024
Anne
United KingdomVery small room
Good location, helpful staff and amazing power shower.
Stayed in May 2024
Reviewed: 26 May 2024
Kathryn
United KingdomNo bottles water in the rooms. This is not a huge expense and when travelling distance in hot weather it’s necessary.
Location was excellent. Rooms quite small but beds very comfortable. One of reception staff went out of her way to help with directions to subway etc
Stayed in May 2024
Reviewed: 26 May 2024
Leigh
AustraliaWhen arriving on the subway, we found it difficult to find as GPS do not work underground!! However, we asked a shop assistant who helped us. Great location.
Stayed in May 2024
Reviewed: 25 May 2024
Brandon
SingaporeE TV program selection but it doesn’t really mean much.
Completed covered/ sheltered fm underground station walkway. Almost a direct access.
Stayed in May 2024
Reviewed: 24 May 2024
Evan
AustraliaRooms like most rooms in Japan are very small. Very little room to walk around with two large suitcases. The TV only has a couple of English language channels and no movies. The breakfast is limited with little European food (scrambled eggs and meat balls) but you can survive on it. Reception staff are not all proficient in English but try hard.
Really good hot shower. Rooms were clean and made up promptly each day. The lift worked well with only short waiting time. The hotel is surrounded by food with a 4711 just across the road. The hotel is situated over the railway subway and down stairs (lift to the basement) there are a lot more food and shops.
Stayed in May 2024
Reviewed: 23 May 2024
Ron
NetherlandsRoom size.
Comfortable beds, excellent breakfast, great location.
Stayed in May 2024
Reviewed: 21 May 2024
Joselle
AustraliaWe weren't told that there was a quick access of the station within the vicinity instead of needing to keep going out to the street to look for the entrance.
The accessibility and nice atmosphere of the room. We were on the 13th floor and the view of the ferris wheel was amazing!
Stayed in May 2024
Reviewed: 21 May 2024
Mariusz
United Kingdomroom size, recycled air
staff, location, bathroom
Stayed in May 2024
Reviewed: 20 May 2024
Evan
AustraliaRooms were quite small so we had one room each. Shower was nice and hot. Rooms made up quickly (10 am to 2pm)
Service was good and position excellent. Close to the station (right over the subway) Many many places to buy food and a 4711 just accross the road.
Stayed in May 2024
Reviewed: 19 May 2024
Sheree
AustraliaNo dinner at the restaurant
The staff were lovely and room was a good size.
Stayed in May 2024
Reviewed: 19 May 2024
David
AustraliaAmenities and size of rooms no different to the average business hotel which is 1/3 the price. Also tariff went from 12,000 yen Thursday to 24,000!Saturday for the same ropm
Friendly staff
Stayed in May 2024
Reviewed: 15 May 2024
Paloma
SwitzerlandAll good
Upgrade to room with king size bed Workers really good and explained all to us
Stayed in May 2024
Reviewed: 15 May 2024
Brian
AustraliaGreat location and well connected to transport.
Stayed in April 2024
Reviewed: 15 May 2024
Christophe
BelgiumGood location close to Osaka Station So it makes it easy to go anywhere you need to be
Stayed in May 2024
Reviewed: 13 May 2024
Ioanna
United KingdomThe room was slightly small.
Cleanliness and breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Penny
New ZealandReception staff member was super rude to us when we first arrived.
Room was great and very clean. Great location to train station and food places
Stayed in April 2024
Reviewed: 10 May 2024
Russell
AustraliaBreakfast was crowded. There were better and more hygienic options across the road.
Very comfortable bed and pillow. Nice shower with plenty of space with a closing door and a fan.
Stayed in May 2024
Reviewed: 10 May 2024
Erin
United StatesRoom felt cramped, but we liked having a large sized bed
Location was amazing
Stayed in May 2024
Reviewed: 5 May 2024
Oleg
GermanyThe room design doesn’t make sense: we had a huge bed which filled the entire space without leaving anything for our luggage. Also, we had to take an underground labyrinth to get to the hotel from the Osaka station due to construction work closer to the station
It’s ibis and you get what you expected. They also told us that the room was upgraded from Standard Queen room to King room, but the room didn’t impress us :(
Stayed in April 2024
Reviewed: 2 May 2024
Ioannis
GreeceRoom size
Breakfast, location
Stayed in April 2024
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