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Reviews of Smile Hotel Hiroshima 3 stars

730-0028 Hiroshima, Hiroshima, Naka-ku Nagarekawa-cho 7-10, Japan

#14 of 119 hotels in Hiroshima

Guests' Choice

Review score

Based on 1508 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    Phenomenal value, will make you Smile!
    • Leisure trip
    • Family with young children
    • Two Connecting Twin Rooms - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A minor thing: As usual by western standards, the space around the beds is not generous. There is a single chair and small desk but not really space for two people to eat a meal in the room.

    Located an easy bus trip from Hiroshima train station, easy walking distance to Peace park and literally a block from Hiroshima entertainment district. We are a family of four and had two connecting two bed rooms with two bathrooms. This was great! The breakfast is plentiful and has good variety. The value is phenomenal. The front desk staff were super friendly and helpful. They gave us a great okonomiyaki recommendation: Fumichan.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Good option for Hiroshima
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Budget hotel but worth the cheap price

    Location is great - right on the main entertainment street, loads of restaurants and bars around. Beds comfy and staff very pleasant

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Everything was lovely I will visit agian.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 3 nights
    • Submitted via mobile

    Not a big issue but the room was small - but this is expected in Japan.

    Great location for access to sights and restaurants at your doorstep. The room was comfortable and staff were very friendly and helpful. Breakfast was simple. Would recommend.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 4 nights
    • Submitted via mobile

    There wasn't anything we didn't like

    I really liked that the hotel had its highly visible large "smile" logo on the top of the building, made it easier to find your way with this as a landmark

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    A good experience overall.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Buffet breakfast could have more western style food but this is a minor point. Also the dryer for clothes in the hotel was very slow to dry clothes. After an hour our clothes were still not dry. But we appreciated that there was a laundry in the hotel.

    Staff were friendly. Room was clean and spacious (for Japan). Location was good. Handy to street car and not too far away from the Peace Memorial Park.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is located in a really central and convenient location with lots of restaurants, shops etc nearby and easily walkable to most attractions

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 3 nights
    • Submitted via mobile

    Staff could have been more helpful and not particularly welcoming

    Great location, surrounded by hundreds of restaurants and bars

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything ok but never again with booking.com. Better expediA

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Great accommodation!
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    everything was fine

    Great and convenient location, very clean room, friendly stuff, room might be small to european standard but absolutely fine for two people and two suitcases

    Stayed in March 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Clean, good bathroom, convenient location (although east of it is a bit seedy in places)

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location and they can store your bags for you before check in

    Stayed in March 2024

  • Reviewed: 23 May 2024

    8.0
    Fantastic value hotel
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast ok...not great but plenty of choice so you will definitely find something you like

    Location, size of room, facilities very good

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Good location, comfortable stay and friendly staff!
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    No function to send large baggage to next destination via Yamato or equivalent. But staff helpful in directing us to nearest Yamato office in town.

    Good location. Walking distance to most attractions.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Staff so very pleasant and helpful. We were offered the option of only one room service to save unnecessary laundry, etc - which we were very happy about, and accepted.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Excellent hotel, will stay again!
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 3 nights
    • Submitted via mobile

    None

    The breakfast is excellent, lots varieties. Location is good, close to bus stop and can walk to atomic bomb dome. The staff are super friendly!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Spotless, easy to reach and in a convenient location. The staff was always polite, friendly, and efficient.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights

    very good location: 20 minutes from the a-dome and the peace museum. the room is clean and spacious. windows aren't opening.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Modern, clean and comfortable
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 2 nights

    You can't open the windows.

    Modern, clean and comfortable. Helpful staff and is very well located for restaurants and the Peace Park. It's a nice 25 minute walk, mostly along the river, from the main train station (or about 500 mts from the nearest tram stop).

    Stayed in March 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Slow tumble dryer

    Good location with walking distance to major attractions. Breakfast was delicious and staff were friendly. Coin operated washing machine was great however we needed to use the dryer few times for it completely dry our clothes.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Very good area, rooms were spacious and beds are incredibly comfy.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Nice stay
    • Leisure trip
    • Group
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 4 nights
    • Submitted via mobile

    The room smelled a little bad in the bathroom and the room when the AC was on the whole day.

    The staff were really kind and helpful.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Good breakfast, perfect location
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Business hotel: the room was clean, there were all facilities in the lobby, good variety of food for breakfast. The location is great, a lot of places where to eat.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Top quality accommodation at a very reasonable price.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Non Daily Cleaning
    • Stayed 3 nights
    • Submitted via mobile

    For us it was perfect in every respect.

    Location is a 24 minute walk from railway station, an easy walk in this very pleasant city. Staff very polite and helpful. Room excellent with modern bathroom. Breakfast is also excellent offering a very generous buffet of western and Japanese food. For the price it was exceptional value. We loved staying here.

    Stayed in May 2024

Showing 1 – 25

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