730-0028 Hiroshima, Hiroshima, Naka-ku Nagarekawa-cho 7-10, Japan
#14 of 119 hotels in Hiroshima
Guests' ChoiceBased on 1508 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
8.9
Staff
9.2
Value for money
9.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Carla
United StatesA minor thing: As usual by western standards, the space around the beds is not generous. There is a single chair and small desk but not really space for two people to eat a meal in the room.
Located an easy bus trip from Hiroshima train station, easy walking distance to Peace park and literally a block from Hiroshima entertainment district. We are a family of four and had two connecting two bed rooms with two bathrooms. This was great! The breakfast is plentiful and has good variety. The value is phenomenal. The front desk staff were super friendly and helpful. They gave us a great okonomiyaki recommendation: Fumichan.
Stayed in May 2024
Reviewed: 31 May 2024
Josh
IrelandBudget hotel but worth the cheap price
Location is great - right on the main entertainment street, loads of restaurants and bars around. Beds comfy and staff very pleasant
Stayed in May 2024
Reviewed: 29 May 2024
Edmund
United KingdomEverything was lovely I will visit agian.
Stayed in May 2024
Reviewed: 28 May 2024
Sophia
AustraliaNot a big issue but the room was small - but this is expected in Japan.
Great location for access to sights and restaurants at your doorstep. The room was comfortable and staff were very friendly and helpful. Breakfast was simple. Would recommend.
Stayed in May 2024
Reviewed: 27 May 2024
Lynette
AustraliaThere wasn't anything we didn't like
I really liked that the hotel had its highly visible large "smile" logo on the top of the building, made it easier to find your way with this as a landmark
Stayed in May 2024
Reviewed: 27 May 2024
Maria
New ZealandBuffet breakfast could have more western style food but this is a minor point. Also the dryer for clothes in the hotel was very slow to dry clothes. After an hour our clothes were still not dry. But we appreciated that there was a laundry in the hotel.
Staff were friendly. Room was clean and spacious (for Japan). Location was good. Handy to street car and not too far away from the Peace Memorial Park.
Stayed in May 2024
Reviewed: 27 May 2024
Nicole
AustraliaThe hotel is located in a really central and convenient location with lots of restaurants, shops etc nearby and easily walkable to most attractions
Stayed in April 2024
Reviewed: 26 May 2024
Graeme
United KingdomStaff could have been more helpful and not particularly welcoming
Great location, surrounded by hundreds of restaurants and bars
Stayed in May 2024
Reviewed: 26 May 2024
Huub
NetherlandsEverything ok but never again with booking.com. Better expediA
Stayed in April 2024
Reviewed: 26 May 2024
Lin
Germanyeverything was fine
Great and convenient location, very clean room, friendly stuff, room might be small to european standard but absolutely fine for two people and two suitcases
Stayed in March 2024
Reviewed: 25 May 2024
Michael
United KingdomClean, good bathroom, convenient location (although east of it is a bit seedy in places)
Stayed in May 2024
Reviewed: 24 May 2024
Isis
AustraliaGreat location and they can store your bags for you before check in
Stayed in March 2024
Reviewed: 23 May 2024
James
United KingdomBreakfast ok...not great but plenty of choice so you will definitely find something you like
Location, size of room, facilities very good
Stayed in May 2024
Reviewed: 22 May 2024
Amani
United KingdomNo function to send large baggage to next destination via Yamato or equivalent. But staff helpful in directing us to nearest Yamato office in town.
Good location. Walking distance to most attractions.
Stayed in May 2024
Reviewed: 22 May 2024
Lesley
New ZealandNothing
Staff so very pleasant and helpful. We were offered the option of only one room service to save unnecessary laundry, etc - which we were very happy about, and accepted.
Stayed in May 2024
Reviewed: 21 May 2024
Remonyan
AustraliaNone
The breakfast is excellent, lots varieties. Location is good, close to bus stop and can walk to atomic bomb dome. The staff are super friendly!
Stayed in May 2024
Reviewed: 21 May 2024
Giulia
AustraliaSpotless, easy to reach and in a convenient location. The staff was always polite, friendly, and efficient.
Stayed in May 2024
Reviewed: 20 May 2024
Aleksey
Russiavery good location: 20 minutes from the a-dome and the peace museum. the room is clean and spacious. windows aren't opening.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
AustraliaYou can't open the windows.
Modern, clean and comfortable. Helpful staff and is very well located for restaurants and the Peace Park. It's a nice 25 minute walk, mostly along the river, from the main train station (or about 500 mts from the nearest tram stop).
Stayed in March 2024
Reviewed: 19 May 2024
Kiran
United KingdomSlow tumble dryer
Good location with walking distance to major attractions. Breakfast was delicious and staff were friendly. Coin operated washing machine was great however we needed to use the dryer few times for it completely dry our clothes.
Stayed in May 2024
Reviewed: 19 May 2024
Chloe
United KingdomVery good area, rooms were spacious and beds are incredibly comfy.
Stayed in May 2024
Reviewed: 18 May 2024
Vinisha
GermanyThe room smelled a little bad in the bathroom and the room when the AC was on the whole day.
The staff were really kind and helpful.
Stayed in May 2024
Reviewed: 18 May 2024
Viktoriya
KazakhstanBusiness hotel: the room was clean, there were all facilities in the lobby, good variety of food for breakfast. The location is great, a lot of places where to eat.
Stayed in May 2024
Reviewed: 18 May 2024
Andrew
AustraliaFor us it was perfect in every respect.
Location is a 24 minute walk from railway station, an easy walk in this very pleasant city. Staff very polite and helpful. Room excellent with modern bathroom. Breakfast is also excellent offering a very generous buffet of western and Japanese food. For the price it was exceptional value. We loved staying here.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content