652-0812 Hyogo, Kobe, Hyogo-ku Minato-cho 4-1-11, Japan
#49 of 135 hotels in Kobe
Guests' ChoiceBased on 44 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
7.5
Facilities
8.6
Staff
8.9
Value for money
8.3
Free WiFi
7.4
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Showing 1 – 25
Reviewed: 30 May 2024
Paula
JapanMy room was located just in front of the automated vending machine's room, so it was noisy at night, as I could hear bottles falling down the machine, and people talking in the common area.
The cleanness, breakfast, amenities, and service were great.
Stayed in May 2024
Reviewed: 1 May 2024
Bhawit
JapanLittle too narrow bath room
Free bath salt!!
Stayed in April 2024
Reviewed: 17 April 2024
Alisa
Thailandtheir policies make up rooms every three days and i stay three nights so my room never clean hahaha but it’s good for environmental reasons
staffs always support
Stayed in April 2024
Reviewed: 12 April 2024
Diana
MontenegroMy stay was on April 2024 and next to the building was a long term reconstruction, so it’s noisy in the morning. Hotel didn’t seem full, so I think for a long stay, they could have place people on the other side. Unless you are a morning person, then it doesn’t matter. Cleaning starts really early, so I had no chance to sleep from 9AM. They do their job really well, rooms are spotless, however, I couldn’t rest, because the cleaning next door happened at least three times during my stay. Vacuuming, slamming doors and etc.
Very nice hotel, good bathroom, many nice supplies for face and body. Renovated rooms. Great comfortable bed. Most of the staff are really nice. About 20-30 min walk to the historic places and centre. About 10 minutes by Metro.
Stayed in April 2024
Reviewed: 25 March 2024
Tim
ChinaFree coffee only supply at evening15-22. Most people need coffee at the morning. Clean up the at every 3 days after you checked in.
3 mins to train station 新開地, supermarket and lot restaurants around the hotel. Allow you have extra pillows, teeth brush... at the lobby. Give you new towel after you put your used towel and rubbish bin outside your door.
Stayed in March 2024
Reviewed: 1 January 2024
Gadhi
JapanSmall
Staff and location
Stayed in January 2024
Reviewed: 7 November 2023
Kell789
Australianil.
The room was spacious beyond expectations, clean and comfortable. We arrived at the hotel early and stored our luggage before starting to explore Kobe. Friendly staff, good service.
Stayed in October 2023
Reviewed: 25 October 2023
Robin
NetherlandsNothing of note.
Great looking hotel with a great room. It all feels very new. I liked the almost new looking expensive air filter machine in my room. The staff were nice and the location was in walking distance of the main attractions.
Stayed in October 2023
Reviewed: 21 October 2023
My
VietnamNone
Staff is very friendly and support
Stayed in October 2023
Reviewed: 8 October 2023
Praveen
Sri LankaNot Make a tea facility.water bottle not supply.I came to jambo ferry. So far is 4.5 km to ferry terminal
Stayed in October 2023
Reviewed: 7 September 2023
Sampath
Sri Lankalocation
room
Stayed in September 2023
Reviewed: 27 August 2023
Michael
JapanWhile there was a drink service available until 22:00, I was hoping to have a coffee in the morning. I suggest offering the drink service in the morning as well, or leaving an instant coffee packet in the room (there is a tea kettle).
Unlike most hotels that have a bathroom unit, the separated toilet and shower facilities are a unique feature of the hotel. It makes for a comfortable stay for two or more people. Even though I checked in around 20:30, I was offered an upgrade to a larger room (obviously this depends on availability), but this was a pleasant surprise. The location was superb- right around the corner from Shinkaichi station and a 10 minute walk to the JR Kobe station. On my next stay I am looking forward to see more of the neighbourhood.
Stayed in August 2023
Reviewed: 18 August 2023
Mondheera
JapanThis is not the hotel fault but the booking system. I booked a room for 2 adults and 2 kids with breakfast but breakfast for kids were not included(did not state or did not state clearly on the booking page.
Simple but good breakfast. Beds and pillows were comfortable. The room was clean and the staffs were friendly.
Stayed in August 2023
Reviewed: 15 August 2023
Jimmy
PhilippinesNone
Room size reasonable
Stayed in July 2023
Reviewed: 8 July 2023
Sumiya
Japannothing
brakefast is very good
Stayed in July 2023
Reviewed: 8 June 2021
Pushkar
JapanRoom was small.
Great location!
Stayed in June 2021
Reviewed: 18 April 2024
Ken-ichi
Japannone
Clean Convinience & Kindness
Stayed in April 2024
Reviewed: 11 April 2024
Louise
AustraliaRoom was tiny and it smelt like smoke, very uncomfortable.
Central location, good amenities.
Stayed in April 2024
Reviewed: 3 April 2024
Ken-ichi
JapanNone
Clean Kindness & Convinient!
Stayed in March 2024
Reviewed: 18 March 2024
Emile
FranceNot as easy to access from public transport as I would have expected - although that's more due to how Kobe metro lines work. It still next to a fairly large station, but if you're trying to visit around Kobe you'll find Google Map often telling you that walking to a station that isn't the closest is often faster than using the one next to the hotel.
Good for its price, nothing much to say. I liked the fact that you could easily get extra pillows at the reception.
Stayed in March 2024
Reviewed: 17 March 2024
Ken-ichi
JapanNone
Clean Comfortable & Kindness
Stayed in March 2024
Reviewed: 6 December 2023
Kerri
United StatesNothing it was great
Great location between 2 different subways. Clean, big, fantastic value
Stayed in December 2023
Reviewed: 12 October 2023
Ken-ichi
Japann one
clean & kindness
Stayed in October 2023
Reviewed: 10 October 2023
Victoria
United StatesPILLOW BAR! Need I say more. Plus bath salts, Halloween decor, and breakfast. It was a great stay.
Stayed in October 2023
Showing 1 – 25
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