541-0041 Osaka Prefecture, Osaka, Chuo-ku Kitahama 1-9-8, Japan
#54 of 689 hotels in Osaka
Guests' ChoiceBased on 488 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.2
Staff
9.1
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 2 June 2024
Ebony
AustraliaIt is right above Kitahama station!! So convenient. Area felt very safe
Stayed in June 2024
Reviewed: 30 May 2024
Sillan
SingaporeI didn't get a great view from my room as it was blocked by another building just beside, so I had nothing to see. Maybe if i had upgraded, I might have gotten a better view
Good location. Just beside Kitahama station to travel anywhere in osaka and also have a family mart convenience store just below if you need anything. Nice comfy room. Looks really beautiful and clean
Stayed in May 2024
Reviewed: 30 May 2024
Hamid
AustraliaSome of the stuff should improve their English language since they have so many tourists in the hotel.
Nice and clean room with helpful staff and top of the train station and real good value for the money
Stayed in May 2024
Reviewed: 29 May 2024
Naffay
PakistanCan't say much. Everything was great.
Location, comfort and service.
Stayed in May 2024
Reviewed: 28 May 2024
Kati
FinlandHotel was clean and beautiful. Nice breakfast and location next to metro line. Even though the hotel is in quite a busy street we couldn't hear noice from the street to our room. Nothing to complain about.
Stayed in May 2024
Reviewed: 28 May 2024
Pasi
FinlandI wish breakfast had been a little more varied as I have food allergies.
Location was nearly perfect, with subway just around the corner. Also, I found the staff very friendly and they even helped me with my cellphone problem.
Stayed in April 2024
Reviewed: 25 May 2024
Barrak
AustraliaEverything
Everything
Stayed in May 2024
Reviewed: 20 May 2024
Sophia
United KingdomThe hotel was clean and comfortable and nice sized rooms, we enjoyed the welcome drink. Next to a metro station which was helpful.
Stayed in March 2024
Reviewed: 19 May 2024
Cedricdc
BelgiumSpacious room and very spacious bed! FamilyMart store and bakery on ground floor of the hotel and a metro station below the hotel. Can't get any better!
Stayed in May 2024
Reviewed: 18 May 2024
Marjon
NetherlandsWe loved this place! The location, the quiet room, amazing shower, friendly staff, complimentary coffee, tea & beauty care.
Stayed in May 2024
Reviewed: 18 May 2024
Lisa
United KingdomTwin beds quite close together, almost as a double bed , and beds were too firm and uncomfortable as were the pillows .
Great location right next to the subway. Room was on tbt small side with one bed almost pushed again the wall - although providing one occupant is small they can get out of the bed in that side . Decent bathroom with great shower, good housekeeping kept rooms very clean and brought clean pyjamas and slippers daily ! Ability to help yourself to all required toiletries for the room from reception including face masks and nice tea bags - plus hotel provided free juice /water/coffee from the machines in reception which is a nice touch .
Stayed in May 2024
Reviewed: 18 May 2024
Joe
AustraliaEverything was great, however if I must comment ... there are a number of great take-out food stores and shops in the area, but the hotel did not allow the consumption of "out side food" in the lounge area or on the outdoor verandah. As the rooms are rather small, having somewhere comfortable to sit and eat would have been nice. Having said this, it would not cause me to not recommend or not stay again at this hotel.
From check-in to check-out the staff were friendly and very helpful. The room size was more than adequate for our 5 day stay. Breakfasts were exceptional (Well worth the extra) and set us up perfectly for a full day of travel and sightseeing. There are 2 subway stations in very close proximity to the hotel with a 7-11 downstairs. The complementary PJ's and facial/spa packs were appreciated and a great way to end the day :-)
Stayed in May 2024
Reviewed: 17 May 2024
Danny
United StatesNo cons, a little of a walk to get to a connecting line to Shin Osaka station but not a deal breaker as the walk was pleasant
The staff was excellent, the facility was great, location was great as well. Allowed for us to check in about an hour early ish. Great perks including free coffee and lattes, also allowed for a free drink and cocktail but we were unable to make it.
Stayed in May 2024
Reviewed: 17 May 2024
Rinske
NetherlandsThe light in the bedroom could’ve been less blue. Felt like a warehouse light. But that’s just a very tiny detail. The gym was extremely small for a large hotel. Plus one treadmill was broken so with 3 people in there it was already too much.
The room was a perfect size. Quite larger than we were used to in Japan. The room was clean, the bed quite small but we didn’t really mind. Nice, new (I think?) shower and bathroom. Enough laundry machines available. We loved the breakfast buffet — very healthy and fresh options plus we had access to coffee and tea during the day. Which was perfect because we could get some work done. The self check in / out machines were really smart and time saving too. Perfect location. Literally 2 meters from the subway station and a mini mart.
Stayed in May 2024
Reviewed: 16 May 2024
Hilda
AustraliaNothing
Everything - the facial creams were a bonus
Stayed in April 2024
Reviewed: 15 May 2024
Conor
IrelandNothing all good
The room was large, we were upgraded for free on arrival. The check in and out process was easy and the staff were very friendly. The hotel is also well located. It's a little bit away from the main part of town, but it could not be closer to the metro so it was closer than walking from a more central hotel. It's also in a quieter area so it was nice to come back to at night.
Stayed in May 2024
Reviewed: 15 May 2024
Samantha
United KingdomThe staff were really nice, hotel is directly next to the metro so that was handy! Rooms were nice and clean
Stayed in May 2024
Reviewed: 12 May 2024
Zino
United StatesBreakfast was great with mix of western and Japanese dishes Great location in Osaka (1 mile from city center) Extremely clean and well maintained modern property Great restaurants close to hotel where the locals eat
Stayed in May 2024
Reviewed: 11 May 2024
Anne
Australianothing
An exceptional stay!!! The room was beautiful, very trendy, loved the decor & the bathroom. Breakfast was delicious with so much to offer. Staff were very helpful & courteous. This was my favourite hotel stay in Japan.
Stayed in May 2024
Reviewed: 11 May 2024
Darlinson
ColombiaBed not comfortable at all
Close to the train station, clean and very good breakfast
Stayed in May 2024
Reviewed: 8 May 2024
קרסנה
Israelthe location was great, a big lounge area with a coffee machine and alcohol.
Stayed in April 2024
Reviewed: 6 May 2024
Jemmaluz
SwitzerlandNothing
Everything
Stayed in May 2024
Reviewed: 5 May 2024
Juliana
GermanyNice hotel, next to the metro Station. Great amenities and service
Stayed in May 2024
Reviewed: 4 May 2024
Viktoria
GermanyNothing, it was perfect
Great hotel with super friendly staff, room quite big for Japan, great shower, comfortable bed, nice to have coffee and tea if at the hotel during the day, quiet business area, but bustling Dotonbori only 30 min walk away or even shorter by subway
Stayed in April 2024
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