Chłabówka 1, 34-500 Zakopane, Poland
#16 of 76 hotels in Zakopane
Guests' ChoiceBased on 66 hotel reviews
9.2Cleanliness
9.4
Comfort
9.1
Location
8.9
Facilities
9.0
Staff
9.6
Value for money
9.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 30 April 2024
Joanna
PolandThe location of the facility close to a road without a continuous line of sidewalks means that there is nowhere that you can walk around the facility. Entrance to the National Park is possible only in designated areas at a certain distance from the property. I advise against walking on the side of the road due to heavy traffic and frequent violations of the speed limit by drivers.
Very nicely furnished rooms in an original style. Very good food - one of the best we have ever tasted. Very nice and helpful staff. The place is on the outskirts and is surrounded by the National Park on three sides, which makes this location quiet and peaceful. All places can be easily reached by car or public transport. The location is an excellent starting point for trips to the High Tatras.
Stayed in April 2024
Reviewed: 22 October 2023
Gintarė
Lithuania-
comfortable bed, delicious breakfast, bus stop near hotel
Stayed in October 2023
Reviewed: 9 October 2023
Graham
United KingdomFantastic lady on reception who tweaks cups but do enough to help. Thank you
Stayed in October 2023
Reviewed: 2 September 2023
William
NetherlandsNothing to add.
All.
Stayed in August 2023
Reviewed: 20 August 2023
Kinga
PolandIf you are vegan the breakfast won’t be for you, expected something more form the jacuzzi
Amazing staff, very helpful. The property is located close to the entrance of Tatrzanski Park Narofowy, near to Kasprowy Wierch. You can walk to the centre of Zakopane (around 4km). The food in the restaurant is delicious and at reasonable prices, massage is relaxing and they offer quite a variety of different massage types. Rooms are spacious but the one we had was without the balcony, though the property has a big terrace and garden. The car park is also spacious and you can find a place to leave your car. At the hotel you can ask for “breakfast to go” if you go hiking early in the morning (the package is quite big), breakfast was good, continental/Polish so no vegan options, though the restaurant offers some vegan dishes in general
Stayed in August 2023
Reviewed: 17 August 2023
Georgia
CyprusVery clean room, friendly and helpful staff, nice location!
Stayed in August 2023
Reviewed: 23 July 2023
Jaroslav
SlovakiaA little smaller bed than we are normally used to. Otherwise all good.
As a vegan I got incredible breakfast, it was really well done. Staff was nice and friendly.
Stayed in July 2023
Reviewed: 16 July 2023
Igor
Poland- facilities are pretty outdated, but clean and well functioning - evening time might be pretty busy in the restaurant, creating a bit of noise in the room until 10pm (for those who go to bed earlier) when windows are open. No AC in the room, but even +30 outside - we slept well - breakfast has needed variety, but not too tasty, service is great though
- possibility to book SPA entirely for you, that’s an extremely convenient option (20zl for 30min additional charge, in my humble opinion - worth it 100%) - lady at reception is really nice and helpful, making stay even better - good spacious parking and super close to public transportation to explore surroundings with no headache of parking - bar and restaurant are just in the hotel - close to one of hiking routes
Stayed in July 2023
Reviewed: 10 July 2023
Andrew
United StatesWe were on the second floor so the ceilings were angled in which made the rooms feel smaller. Beds were also very low but we understand that was needed giving the ceiling situation.
Location and the style were very nice and traditional.
Stayed in July 2023
Reviewed: 23 June 2023
Devin
United StatesGreat location with a bus stop right outside. The restaurant had excellent food and service.
Stayed in June 2023
Reviewed: 20 June 2023
Douglas
United Statessmall gym
very clean and the staff was very nice.
Stayed in June 2023
Reviewed: 4 June 2023
Tomasd
SlovakiaBed was too soft
Clean cozy room, great breakfast!
Stayed in June 2023
Reviewed: 28 May 2023
Knoll
SlovakiaMaybe the robes and some slippers could be in the price.
Very friendly and kind personal.
Stayed in May 2023
Reviewed: 22 March 2023
Maksim
PolandToo much chlorine in the jacuzzi, however, the sauna was perfect. I believe, that another time jacuzzi is better
Breakfast was amazing. Very polite and friendly service.
Stayed in March 2023
Reviewed: 19 February 2023
David
Spainvery clean, cozy and calm
Stayed in February 2023
Reviewed: 5 January 2023
Indiantraveller
PolandThis is a really charming place a bit far away from the city. The staff is really friendly and nice. The view from the dining room is really great. It is not the most modern hotel, but that is what adds to its charm.
Stayed in October 2022
Reviewed: 5 October 2022
Tibor
HungaryAmazing food in the restaurant, absolutely loved the breakfast. Reasonable prices, sauna and jacuzzi are ok. We went to the aquapark on a rainy afternoon and that was worth it too.
Stayed in October 2022
Reviewed: 2 October 2022
Maryna
UkraineThe hotel rooms are not very soundproof, but I was lucky that the neighbours were not very noisy.
The hotel is located close to the road, and with the back to the national park, so it was not very noisy at night. The breakfast was very good and vast assortment. The staff is very friendly. The room was neat and pleasant. You can walk to the national park entrance in 15 mins.
Stayed in August 2022
Reviewed: 10 September 2022
David
Czech RepublicCozy hotel in nice location.
Stayed in July 2022
Reviewed: 25 August 2022
Tomas
Lithuaniavery tasty and big choise
Stayed in July 2022
Reviewed: 15 August 2022
Olga
Ukraine-
hotel is so nice and room was cute and clean. So lovely stuff and just incredibly delicious chef cooking ❤️❤️
Stayed in August 2022
Reviewed: 14 August 2022
Jurgita
LithuaniaEverything was great, the rooms were clean, the staff was very nice, the breakfast was varied and tasty.
Stayed in August 2022
Reviewed: 8 August 2022
Kevin
EstoniaVery quiet room and hotel. Good location-near the Zakopane. Staff were very frendly and helpful. Big parking lot.
Stayed in August 2022
Reviewed: 7 August 2022
Emcsi
Hungaryfor me the bed a bit hard, but overall good stay
Nice room, kindergarden, games for kids, best breakfast ever, smiling stuff
Stayed in August 2022
Showing 1 – 25
Benidorm, Spain
Tofino, Canada
Ehrwald, Austria
Cap d'Agde, France
Yakushima, Japan
Positano, Italy
Mears, USA
Vythiri, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content