Needs renovation

Great location !

Stayed in January 2024

One piece of important feedback. Breakfast is served in a very narrow corner and there's only one VERY slow coffee machine which means you have to queue for 15-20 minutes. It's and easy thing to fix - buy an additional coffee machine.

Very comfortable hotel with friendly professional staff. Rooms are spacious and elegant and the location could not be better.

Stayed in September 2023

Had no trash basket in the room, only one small in the bathroom. No lotion or conditioner in the bathroom.

Located near the center of Krynica with easy access to all restaurants, water drinking facilities etc. The hotel has some years but is well kept and maintained. Nice room with decent size. Coffee facilities in the room. Bed was comfortable and cleaning was well done, above average compared to other hotels i stayed in lately. Breakfast was good and had plenty of choices, loved the pancakes with filling. Parking (fee) just outside the hotel.

Stayed in September 2023

The shower was shabby, also we had only one blanket for a big bed with two people, that was really unsufficient. The breakfast got crowded and there was not enough space to sit meaning we could either wait with our plates already full with food or sit outside. We chose to sit outside but it was cold so not very enjoyable. You would expect a more professional approach. It would have been better either to let people wait before they get food and let them in only once a table is freed or if the customers are exiled to outside and it is chilly, provide them with a blanket.

Everything was clean, breakfast food and choice was very good, the SPA is recently renovated with a decent pool and three saunas, personnel was friendly.

Stayed in September 2023

Nothing

All

Stayed in October 2022

location is great and the pool with saunas it’s a big plus! spacious rooms with large modern bathroom and balcony

Stayed in October 2021

Excellent hotel, good localization, clean and comfortable room, nice restaurant and spectacular views. Food was very good and very tasty. I recommend this hotel to everyone...

Stayed in July 2021

The breakfast was poor comparing to other hotels in this range. Poor choice of cold cuts (no chicken or turkey at all), little choice of vegetables, average coffee (better to be paid for), no choice of fruits. The Covid rules are completely not existing while are a good excuse for not providing the daily cleaning service in the rooms.

The location was perfect. The hotel itself is also nice, old building with its history. The staff was polite. Parking ok. Great pool area and in general good SPA.

Stayed in August 2021

Nothing in particular.

Great hotel, very stylish. Clean and comfortable. Good breakfast. Friendly and helpfull staff. Super location. We really enjoyed our stay.

Stayed in July 2021

Extremely outdated, no place to sit to have a coffee or other drink. The bar area is open late with rather bad and loud music. No mini bar / fridge in the room (never came across anything like it!! ) no kettle or coffee maker in the room, this is so so bad!! Less than basic… the place has a great potential but needs a serious changes

Very friendly and helpful staff, everyone from the reception team to restaurant staff were amazing!

Stayed in February 2024

nightclub that plays music much too loudly and can be heard throughout the building spa closed breakfast buffet good at weekends but very limited during the week Expensive for the services offered

Stayed in June 2023

The hotel has four stars and a big reputation. I'd say they need to try a little harder. Charging for on-site parking is not cool. Long wait for the single coffee machine serving a pretty large restaurant - easy enough to buy a second one. Internet was terrible throughout the hotel - get the engineers in.

Good location in the town centre. Spa good, massage in particular. Food at breakfast was good.

Stayed in July 2023

I've stayed at this hotel a number of times, although the receptionist at the checkin desk could not verify that. (Booking.com did - thank you). Despite it being branded as a 4-star facility, I must say it does not own up to it. The entrance to the hotel (without a car) is via a steep, cobble-stoned driveway (poor luggage wheels). On-site parking is very limited. The room decor, furniture and smell is rather dated, with bed frames (Twin) made of rough wood, making it feel more country-stay than a 4-star hotel. TVs are pre-HDMI and pre-42". Bathrooms are good (surprisingly, the most modernized part of the room). Wifi was the most important service to me and proved disappointing at Hotel Prezydent. It was unsecured and weak (Low-Security Wifi alert on both my phone and laptop) which made it impossible for me to check my business email (U.S. government account). I brought up this concern to hotel's management and was refused from accessing their other (secure) network, claiming it was hotel's internal network for management's secure browsing - ironic! When asked for a nearest secure public Wifi I was told the nearest McDonald's is located 20 miles away (in Nowy Sacz). I will be reconsidering my future stays at Hotel Prezydent.

The hotel is located in the heart of Krynica. Continental breakfast is good, but premium coffee like a cappuccio and a macchiato are available extra charge to your room.

Stayed in August 2021

This hotel is a mess. No management or very poor one. There is no connection or coordination between the reception and the rest of the services, nobody seems to control it. Room service was hopeless, they never did what I had asked in advance. I will never come back here or recommand this strange object to anybody. For sure, it does not deserve these 4 stars!

I liked the views from my window. However, there is a building site below in Deptak promenade at the moment, of which nobody informed me in advance. I had quite noisy stay, and I expected the opposite. It should be just a gentle sound of the little stream below.

Stayed in July 2021

There are no comments available for this review

Stayed in July 2023

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Stayed in July 2023

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Stayed in April 2023

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in August 2021

There are no comments available for this review

Stayed in September 2021

There are no comments available for this review

Stayed in August 2021