Rua Dr. João Lemos Gomes nº29, Sao Pedro, 9000-208 Funchal, Portugal
#1 of 82 hotels in Funchal
Guests' ChoiceBased on 385 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.7
Staff
9.9
Value for money
9.3
Free WiFi
9.6
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End of dialog contentReviewed: 4 June 2024
Donpar
FranceNothing to dislike although we did find the restaurant quite expensive for food that was good but not exceptional. We would have eaten there more often had the prices been more reasonable.
The gardens are magnificent and extremely well maintained. The staff are both friendly and helpful and do their utmost to make everyone feel comfortable. The rooms are cosy and clean and the beds comfortable. All in all, à great choice for a relaxing holiday and good value for money.
Stayed in June 2024
Reviewed: 31 May 2024
Jane
United KingdomThere was nothing that we disliked.
this hotel passed all of our expectations - it was an ideal place to relax and we could not fault it. The staff were exceptionally helpful. The free bus down to Funchal was an added bonus. The food was delicious.
Stayed in May 2024
Reviewed: 31 May 2024
John
United KingdomLacked a bit of atmosphere in the evening restaurant.
Well kept very large gardens. Super staff and excellent breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Werner
SwitzerlandI would move out the old TV cabinet from the rooms :-) this makes the rooms look old fashinoned.
This Hotel is very charming. It has the flair of the 80s, yet one feels extremely welcome and comfortable. The rooms are very spacious and the location above Funchal excellent. Staff is very friendly and helpful and goes the extra mile. The restaurant is excellent, very good food and what was very positive for us as vegetarians, there was always something special on the menu. Very creative kitchen, good wines and (again) very friendly staff.
Stayed in May 2024
Reviewed: 14 May 2024
Tim
United KingdomNothing
Everything, setting, staff, food, rooms, swimming pool etc, etc
Stayed in May 2024
Reviewed: 12 May 2024
Diane
United KingdomVery little.
What a charming, elegant and welcoming hotel. Delicious breakfast, beautiful and extensive gardens including resident giant tortoise, large and well-tended pool with cafe/bar. We loved our stay and would return.
Stayed in April 2024
Reviewed: 8 May 2024
Md
United KingdomNothing really, we had a wonderful experience staying there and we will be back again
Marvellous garden, outdoor space, pool, family friendly, amazing food
Stayed in May 2024
Reviewed: 6 May 2024
Siegrist
SwitzerlandWe had a lovely tranquil stay with your family in the hotel. Staff, Gardens, Food all was great.
Stayed in May 2024
Reviewed: 28 April 2024
Julia
United KingdomTiny bit too far out of town
Gardens , lovely room, great service
Stayed in April 2024
Reviewed: 25 April 2024
Hilary
United KingdomWonderful staff and beautiful hotel
Stayed in April 2024
Reviewed: 20 April 2024
Pamela
CanadaThe gardens were beautiful, the hotel itself was very pretty, the food was excellent, and the staff were exceptionally nice.
Stayed in April 2024
Reviewed: 18 April 2024
Werner
SwitzerlandDoor locks are noisy.
The botanical garden and the friendly service
Stayed in April 2024
Reviewed: 2 April 2024
Aliza
United KingdomNothing!
Old style luxury hotel with beautiful grounds and exceptional staff. Not stuffy and very friendly to us and our children. The pool is large and well maintained as are the botanical gardens which house Colombo the amazing tortoise!! We only stayed for one night but it was truly memorable.
Stayed in April 2024
Reviewed: 31 March 2024
Elena
RussiaGarden and all territory is nice with spectacular views. Breakfast was amazing. Rooms are cozy and nice with very comfortable not soft matrass. Stuff was very helpful and friendly. Stayed there 2nd time. Going to come back for more.
Stayed in March 2024
Reviewed: 29 March 2024
Barry
United KingdomNot much not to like probably would help if they ran a later shuttle bus back from the centre but not too expensive in a taxi ( we walked down but a bit too far up the steep hills!)
Very pleasantly surprised how nice this hotel is - good old fashioned quality service by all the staff also helped make this a memorable stay. The gardens are excellent better than the famous gardens at the top of the cable car
Stayed in March 2024
Reviewed: 29 March 2024
Richard
United KingdomNothing!
Spacious room with lovely views, beautiful gardens, very good breakfast (with seating outside when the weather permitted) and incredibly helpful staff.
Stayed in March 2024
Reviewed: 26 March 2024
Nik
BelgiumPerfect service from arrival onwards. Superb athmosphere around the building and the grounds. A very qualitative and rich choice of breakfast, lunch at the pool or à la carte dining. Old school charm of the old building.
Stayed in March 2024
Reviewed: 26 March 2024
Beverley
United KingdomPerfection
Beyond expectations, wonderful staff fabulous room amazing gardens
Stayed in March 2024
Reviewed: 18 March 2024
Jessica
United KingdomWe stayed in this beautiful hotel 20 years ago. Whilst Madeira has changed quite a lot, Quinta Jardins do Lago has not. The gardens now have Botanical Garden status because of the hard work the Owners have put in. This Hotel is THE place to stay on the island because it is a long way away from the Hotel District and it is Madeira as it was before the tourist boom. The staff are all lovely, kind and friendly, the food is very good and the room cleaning is amazing. Everyone at Quinta Jardins do Lago is doing everything they possibly can to make your stay the best possible. Even tho’ most people these days prefer to walk the 15 minutes down to the historic centre of Funchal, the Hotel offers a free amazing bus service every hour down to the harbour at Funchal.
Stayed in March 2024
Reviewed: 11 March 2024
Carol
United KingdomNothing
It is a very peaceful tropical oasis. You relaxed the moment you walked into the hotel. It was quiet…..so calming. The staff were very attentive, the food was excellent and the gardens were glorious.
Stayed in March 2024
Reviewed: 8 March 2024
Martin
United KingdomNothing
Tremendous service. Lovely gardens
Stayed in March 2024
Reviewed: 4 March 2024
Vivien
United KingdomNothing, everything fabulous. We cannot find fault with anything and can't wait for a return visit.
What a wonderful hotel, from the moment we arrived until we left the staff could not do enough for you. We stayed on a b&b basis but did eat in the restaurant on a few occasions. The breakfast is the best I've had anywhere and the food in the restaurant is superb, beautifully cooked and presented. There's a courtesy bus that will take you into Funchal (saves walking down a steep hill) and picks you up when you're ready. The weather was lovely, we swam in the pool and had lunch on occasion at the pool bar, again delicious 😋. Colombo, a giant tortoise lives at the hotel and is so friendly, 65 years old!
Stayed in March 2024
Reviewed: 26 February 2024
Elena
RussiaEverything. Wonderful garden, views. The staff was super helpful. Rooms are big and nice with very comfortable not soft bed. Complimentary fruits on check-in. Wanted to stay more. 10 out of 10.
Stayed in February 2024
Reviewed: 25 February 2024
Stuart
United KingdomEverything about this hotel is superb, only slightest grumble, still using shower curtains in bathrooms, would be nicer to be replaced by a modern screen.
A quiet oasis within a short distance from the centre of Funchal with well maintained, beautiful gardens. Very high standard throughout the hotel, with exceptional staff who could not do enough to help.
Stayed in February 2024
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