Rua Brigadeiro Oudinot 2, Santa Maria, 9060-209 Funchal, Portugal
#2 of 82 hotels in Funchal
Guests' ChoiceBased on 558 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.8
Staff
9.9
Value for money
9.5
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Aurel
GermanyThe stay at this hotel was very pleasant. Its central location allows you to explore the city on foot. Nearby, there is a market and a great supermarket. The restaurant offers excellent food. The pool is heated, and every morning you will find something delicious from the bakery at your door. I highly recommend this hotel.
Stayed in May 2024
Reviewed: 1 June 2024
Jeffrey
United StatesLight above bathroom sink could be brighter.
We loved this hotel from its location to the size of the rooms. Our room had an excellent coffee machine, cold refrigerator, and a very comfortable bed. Walking distance to old town, cable car & excellent restaurants. Roof pool & deck are stunning! I give this hotel a 10!
Stayed in June 2024
Reviewed: 31 May 2024
Liana
RomaniaA little bit noisy during the day.
Stayed in May 2024
Reviewed: 30 May 2024
David
United StatesA great place to stay to visit the entire island. We rented a car and used this place as our home base. Excellent location, great staff, wonderful rooftop bar/pool and having an apartment with a kitchen meant we could take advantage of the locate markets for some of our meals.
Stayed in May 2024
Reviewed: 27 May 2024
Charlotte
BelgiumWe had a very pleasant stay at Three House! They are very friendly, the location is perfect, the rooftop is really nice, they have a good restaurant and the appartments are very comfortable!
Stayed in May 2024
Reviewed: 25 May 2024
Lucinda
United KingdomNothing!!
This was our second stay here and we loved it just as much as the first time. Immaculate apartment with great facilities. Friendly, helpful staff in communication by WhatsApp the whole time. The terrace with the bar and pool is wonderful and fantastic food in the restaurant. It feels like a home away from home for us. They think of all the little details to make your stay perfect. Pastries left each morning and a goodbye gift the day before you leave. The location is perfect for us - right inbetween the old town and the ‘new’ town and super close to the seafront. Easy walking distance to everything and right by all the main bus links. We will be back again!
Stayed in May 2024
Reviewed: 16 May 2024
Purkevic
United KingdomPool Roof top Room facilities All
We had a lovely stay at Three House hotel. The staff where very helpful, gave us advice of visiting spots and places to eat. The room was very clean. Every day we had new set of towel for pool use and room. Coffee and tea choice where good and also where refilled if running out. Loved the juicer and smoothie maker in the room with made our breakfast top notch. The roof top heated pool, sun loungers could be used at any time in the day. Have enjoyed our morning swim.
Stayed in May 2024
Reviewed: 16 May 2024
Ronald
United KingdomMore soundproofing for the window seals would reduce the road noise in the morning.
Our superior apartment was really big and spacious, it was super comfortable like a one-bedroom home. The rooftop bar and pool look amazing and was great to relax there with attentive staff checking in occasionally to take orders for food and drinks - reserving the pool area for hotel guests only was a lovely touch. The food in the hotel restaurant is really good quality. The details and aesthetic of the hotel is very impressive.
Stayed in May 2024
Reviewed: 15 May 2024
David
Trinidad and TobagoI cannot think of anything that I did not like about this facility. Great location, outstanding people, exceptional room with kitchen and living room.
The initial greeting by Miguel was exceptional. He showed us to the room and explained how everything worked. Sid was also very willing to share information as to the sites and things to do in Madeira. The room itself was above our expectations. Also, the free pastries delivered to the room every morning were excellent.
Stayed in May 2024
Reviewed: 14 May 2024
Sue
United KingdomNothing really - just be aware that the bar and restaurant are closed Sunday evenings
Brilliant location, super clean, comfy beds, amazing rooftop terrace and it provided a everything you needed - Staff were super friendly and keen to help in any and every way they could.
Stayed in May 2024
Reviewed: 11 May 2024
Margot
NetherlandsRooms have no balcony
Spacious rooms and bathrooms, helpful staff, a welcoming feeling, amazing rooftop with nice large pool
Stayed in May 2024
Reviewed: 7 May 2024
Cristian
RomaniaGood location. Free parking. Nice restaurant and rooftop bar. Really good amenities.
Stayed in April 2024
Reviewed: 5 May 2024
Karen
United StatesThat we had to leave.....
Fantastic boutique hotel located in a perfect spot in Funchal with easy access to many amazing restaurants and sites! Room was much larger than what I recall the pictures showing and was equipped with a small fridge and great coffee maker! Access to a washing machine was such a bonus and very appreciated. Staff were amazing! One found out we were going on an excursion before pastries were delivered to the room in the am so they arranged a drop off of croissants the night prior so we would have food the next morning! Everyone went above and beyond and communication via WhatsApp was perfect! Really felt we got 5 star service!
Stayed in April 2024
Reviewed: 5 May 2024
Orsolya
HungaryNew / clean/ modern, excellent location
Stayed in May 2024
Reviewed: 3 May 2024
Michaela
Czech RepublicExcellent, trendly, very comfortable apartment at the good place in the centre of Funchal. Very friendly, keep smiling and helpful staff from receptionists, barmans to chambermaids. We appreciated crunchy fresh croissants at the door handle every morning, coffee machine with a fine coffee in the room, clear and refreshing roof swimming pool, free of charge parking place in the garage direct under the house. Thank you for your service very much, we enjoyed our staying by you very well.
Stayed in March 2024
Reviewed: 29 April 2024
Joan
United KingdomBed was quite hard Parking is slightly tricky to find and scary on first use as it looks like your car won’t fit the entrance - but it does ! Pool was too cold to use in April. Bar and food are expensive.
Wonderful location right in the centre of Funchal. Amazing apartment with all mod cons. Big fluffy towels. Fresh pastries daily and a present when we left. Rooftop pool and loungers. Free parking. Lovely staff.All for less than a good hotel.
Stayed in April 2024
Reviewed: 28 April 2024
Patricia
NetherlandsAmazing location in the city center, room looks much bigger than in the pictures and the staff is really friendly. They even give you nice little pastry treats every morning and there's a great pool area with amazing view
Stayed in April 2024
Reviewed: 27 April 2024
Sarah
United StatesAs the designated family vacation planner, I spend countless hours looking for the "perfect" hotel/resort/apartment in the perfect locations. Save your time and energy everyone. Just book at the Three House Hotel and you can thank me later. My travel group included 4 people, so a 2 bedroom, 2 bathroom, small kitchenette was what we were looking for. Location for me is a major selling point. We were able to walk to all the restaurants we dined at, to the cable car station to Monte, the grocery store, the Mercado dos Lavadores, the painted doors on Rua de Santa Maria, and Blandy's Wine Lodge and Museum. After booking, communication was immediate via Whats App and Email. With confirmation of the booking, airport transfers and rental cars were mentioned as an option. We opted to book these with the Three House to avoid separate reservations and contacts. (Car was through Atomo which was easy and well priced. They brought the car right to the hotel and picked it up there as well) Upon arrival, we were given a tour of the hotel and our room. The apartment was exactly as pictured on Trip Advisor and Booking.com. If you are planning on using the kitchenette, you will need to pop over to the grocery store which is across the street. Coffee pods are provided, but if you need spices for cooking, bring along your salt and pepper or grab from the grocery. We personally did not use the kitchen but to warm up left overs. Why cook when you have so many great places to eat right outside your door. Laundry pods are provided for the laundry. Washer and dryer is a steam type machine which was new to us. We brought a clothes line for things that would likely shrink in the steam. We were on the island primarily for hiking, so we were not around much during the day. When we were out and about, we would Whats app the front desk for their recommendations for lunch or supper. They will assist you with your whole day itinerary if needed.
Stayed in April 2024
Reviewed: 26 April 2024
Ellen
IrelandLovely rooms, very spacious and attention giving to details, kitchen is well stocked for making dinners.
Stayed in April 2024
Reviewed: 21 April 2024
Nicole
NetherlandsTop location, very kind people
Stayed in April 2024
Reviewed: 21 April 2024
Claire
United KingdomVery comfortable beds. Croissants delivered to the door in the morning were a very nice touch!
Stayed in April 2024
Reviewed: 20 April 2024
Mathias
SwitzerlandNothing.
Wonderful hotel in the heart of Funchal. Stylish rooms, a unique rooftop terrace with cocktail bar and pool. The staff is very friendly and helpful. A special thank to Sidonio from the reception! We enjoyed every moment of our stay.
Stayed in April 2024
Reviewed: 19 April 2024
Bronwyn
United KingdomGreat location in central Funchal, beautiful roof terrace with pool, delicious restaurant and cocktail bar. Apartment was large and clean. The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 18 April 2024
Martin
Czech RepublicWe only found the hotel on our last night!
Everything about our stay was amazing. Firstly, communication with the hotel was easy and then we had a wonderful welcome from Marcio who gave us a guided tour of the hotel and facilities. Our apartment was beautiful and very well stocked with appliances. The roof terrace was absolutely incredible, a peaceful oasis in the centre of the Funchal with 360 views of area. We had croissants delivered to the room and a bowl of fruit waiting on our arrival. As a wheelchair user, I really appreciated how accessible the hotel is. We're already looking forward to staying at the hotel next time!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content