228 West 47th Street, New York, NY 10036, United States
#342 of 417 hotels in New York
Guests' ChoiceBased on 8985 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.4
Facilities
7.3
Staff
8.0
Value for money
7.2
Free WiFi
8.5
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End of dialog contentReviewed: 7 June 2024
Marelize
South AfricaNothing
Excellent location. Clean, friendly staff. 6 x lifts so access to floors very quick. Added bonus they service the room every day.
Stayed in June 2024
Reviewed: 6 June 2024
Janarthanan
NetherlandsNot valuable of money.
Location
Stayed in June 2024
Reviewed: 5 June 2024
Louise
United KingdomFew seats in reception
Fantastic location
Stayed in June 2024
Reviewed: 5 June 2024
Db
United Statesbathroom EXTREMELY small
Location beds
Stayed in June 2024
Reviewed: 5 June 2024
Gaye
AustraliaNoisy Airconditioning and no fridge
Location and staff
Stayed in June 2024
Reviewed: 4 June 2024
Charles
United StatesGreat location. We stayed in the same room in 2015. Only oddity was it needed one more nightstand for the King bed room.
Stayed in June 2024
Reviewed: 3 June 2024
Sonia
United KingdomRoom was lacking a fridge. The ‘Grab and go breakfast’ was very poor - there was no Oatmeal (which was advertised as available). It was Impossible to borrow a table knife to cut fruit for a child - obviously we wouldn’t bring a knife with us as we flew in to NY. The rolls were very greasy and the ‘parfait’ was over sweetened and heavy. The same options every day.
Location: Great Room: Ok. No fridge. Safe provided. Cleanliness acceptable. Breakfast: Quality well below average, poor choice, but fast.
Stayed in May 2024
Reviewed: 3 June 2024
Selena
United StatesA bit outdated.
Location was great. Convenient to central park and times square and broadway.
Stayed in May 2024
Reviewed: 2 June 2024
Devon
United StatesBathroom was super small. Grab & go breakfast was sub par, plus having to go downstairs with limited area seating didn’t feel welcoming rather it felt like we were excluded from the general public. Particularly since we were charged $40 + facility fees per day for a subpar grab & go breakfast.
Close to the places we were going.
Stayed in June 2024
Reviewed: 2 June 2024
Adrian
IrelandRoad works outside our bedroom starting at 4am
Close to centre
Stayed in June 2024
Reviewed: 2 June 2024
Bougietraveler
United StatesDidn't like the set up or location of the room and i felt the bed was smaller than what was advertised. ,Breakfast. Make sure to ask questions before taking their options. We had the sit down breakfast at BOND 45 and thought it was a pre fixe meal. It was not. SO make sure to ask or read any signs available. The front desk staff not so friendly.
I liked the location & convenience. It is in the center of Times Square and everything else is easily accessible. The beds were ok and sleeping was good.
Stayed in April 2024
Reviewed: 2 June 2024
Karan
United KingdomWiFi was a bit hit and miss in the bedroom and plugs were not very good
Location was excellent, staff very friendly
Stayed in May 2024
Reviewed: 2 June 2024
Linda
CanadaDidn't request quiet room. Noisy at night because of workers outside, we knew was unavoidable. Were told at checkin to pay at checkout. Prefer to pay at checkin, found out later that we could have.
Renovated bathrooms. Having dresser drawers. Housekeeping was awesome...always enough towels, water...we left a note about blackout blind was stuck, fixed that day. Plenty of elevators. Security. Pleasant, helpful staff.
Stayed in June 2024
Reviewed: 2 June 2024
Jane
United KingdomStreet very noisy throughout the night
Excellent location Breakfast grab & go average
Stayed in May 2024
Reviewed: 2 June 2024
Lindsworth
JamaicaIt was perfect!
Nice
Stayed in March 2024
Reviewed: 1 June 2024
Haydee
SwitzerlandWe were on the 11th floor but with some ongoing room renovations, so it was a bit noisy. Our room accommodation was the one bedroom for a family of 4. The beds were okey but the room was outdated and need some improvements
Stayed in April 2024
Reviewed: 31 May 2024
Eyal
IsraelStaff were rude and not helpful. We had to pay for leaving our luggage in the storage room until our room was ready, same thing when we checked out.
Excellent location
Stayed in May 2024
Reviewed: 30 May 2024
Vivian
Puerto RicoI really didn't like all the noise during early morning hours or at bed time (period between 12am to 4am). And the matress were very uncomfortable.
I liked that it was close to everything and also the breakfast options.
Stayed in May 2024
Reviewed: 29 May 2024
Matevž
SloveniaMy shower didn't have warm water.
Location, right next to times square. They listened to my desire for a room on a higher level to avoid street noise.
Stayed in May 2024
Reviewed: 28 May 2024
Catherine
IrelandThe choice of food available for breakfast was disappointing. The amount was very limiting.
Room was very comfortable. Location was perfect. Bed very comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Karen
IsraelAir conditioning Toilet were very small No windows to open And at the bathroom there was no dosh with rope
Stayed in May 2024
Reviewed: 28 May 2024
Ana
Puerto RicoIt was smelly, the carpet had a bad urine smell, the air conditioner filters were very dirty had to clean them so the air could work better.
Location
Stayed in May 2024
Reviewed: 27 May 2024
Wallace
BermudaThe water wasn’t hot enough in the bathroom
Service is good
Stayed in May 2024
Reviewed: 26 May 2024
Peter
United KingdomLooking a bit tired in places
Location
Stayed in May 2024
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